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Carter's Company Culture
Carter's Culture
This score is derived from employee ratings & reviews3.3/5
Carter's' Overall Culture is rated C
Top Rated Culture Dimensions
Gender
BDiversity
BEnvironment
BOffice Culture
BTeam
C+Carter's CEO
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Michael Casey
66 /100
See More
Diversity at Carter's
Top 35%Top 35% of Similar Size Companies on Comparably
B
Diverse employees at Carter's have rated Environment, Team, and Happiness as the highest categories they have scored
Women at Carter's
Top 30%Top 30% of Similar Size Companies on Comparably
B
Women at Carter's have rated Team, Environment, and Work Culture as the highest categories they have scored
Carter's eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-11
Carter's employees are -11% more likely to recommend Carter's as a great place to work
| 37% | Promoters |
|---|---|
| 15% | Passives |
| 48% | Detractors |
Working at Carter's
Working at Carter's is rated below average by 629 employees, across various culture dimensions. Carter's employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Carter's’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Macon, GA. See below in detail how working at Carter's was rated by employees.
Overall Company Culture at Carter's
C
Overall Company Culture at Carter's is rated C
Last updated 15 days ago
Bottom
45%
Carter's ranks in the Bottom 45% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Carter's Employee Reviews
Out of 318 Carter's employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Carter's improve their work culture.
| Positive Reviews | 70% |
|---|---|
| Constructive Feedback | 30% |
Positive Reviews From Carter's Employees
- What did you like most about the interview process?What I like the Best about. My interview was that I felt comfortable. Had a great vibes.
- What makes you most happy at work?Love to help customers shop and give them the best customer rxperience so they will return.
- What is most positive about the culture and environment at your company?We know what we're all there. For. To give the best customer Experience.
Constructive Feedback From Carter's Employees
- What's going wrong and how can it be improved?Leadership, leadership, leadership. LT is weak and they have constantly demonstrated that they have no concern to hear people out or make improvements, instead they would rather surround themselves with yes people.
- Why do you feel undervalued and what would make you feel better about your compensation?I feel undervalued because even when our segment of the business over performs and has record breaking years we are not rewarded for those accomplishments despite the constant rhetoric that Carter’s is a merit based company and pays for performance. The leadership team however never misses a bonu
- What needs to change to make the company culture better?Higher ups that know what it's like to work in a store
Carter's Company Information
Carter's Company Overview
Carter’s, Inc. is the largest branded marketer in the United States and Canada of apparel and related products exclusively for babies and young children.
Carter's was founded in 1865 and its current CEO is Michael Casey. Since its inception 161 years ago, Carter's has grown to 5000 employees.
Carter's Mission, Vision & Values
Carter's Mission & Values
We believe that childhood is a celebration, and the colorful prints and cute characters we design are inspired by the joy and love children bring into our lives. We celebrate childhood by supporting babies, children, and families with thoughtful designs, quality materials and construction, and convenient shopping options. You can count on carter’s to take care of the little details so that you are free to focus on what really matters: celebrating your little one – and the hugs, cuddles, giggles, and babbles that light up our lives.
Carter's Vision Statement
At Carter's, we embrace creative leadership, innovative teamwork and a winning spirit to be the best for the benefit of our customers, our consumers, our employees and our shareholders.
| Headquarter | 3438 Peachtree Rd NE, Suite 1800 Chauncey, GA 30326 United States of America |
|---|---|
| Website | www.carters.com |
| Founding Date | 1865 |
| Tel | 6787911000 |
| Company Status | Public |
| Stock | CRI |
| Jobs | corporate.carters.com/corporateCareers.html |
| Social Sites |
Carter's Competitors
Carter's competitors include Gymboree, Culp, Mac & Mia, and Old Navy. Carter's ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Carter's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Carter's Employees
Carter's has 5000 employees. 629 employees at Carter's have reviewed Carter's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 15 days ago.
Overall, the 629 Carter's employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Carter's are mostly dissatisfied with their total compensation at Carter's, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Carter's are generally satisfied with their team. 629 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Carter's are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Carter's believe the environment at Carter's is positive. Most Participants believe the pace of work at Carter's is comfortably fast. About 78% of the employees at Carter's work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Carter's are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Carter's employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at Carter's report the work pace is comfortably fast
Work Pace
A Day in the Life
76% of Carter's employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Carter's employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
86% of Carter's employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Carter's employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
61% of Carter's employees call their work environment positive
Environment
Joining Carter's - Employee Onboarding
The prevailing opinion from employees about joining Carter's is that the company was very prepared on their first day. Carter's employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Carter's KPIs and OKRs
At Carter's 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Carter's' KPIs and OKRs is essential for its success. Out of 10 Carter's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.
Are your company's goals clear, and are you invested in them?
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Carter's CEO & Leadership
Carter's CEO - Michael Casey
66 /100
Michael’s approval rate is lower compared to CEOs at similar sized companies, putting Michael in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to CEOs of all other companies in Macon, GA. Michael Casey’s employees rank Carter's in the Top 35% for Environment, in the Top 35% for Office Culture, and in the Top 50% for Team. Casey is generally unpopular with Carter's employees, but ranks especially low with Hispanic or Latino employees, and by employees in the Product department and employees with Entry Level experience. However, employees in the Design department have a slightly more favorable view of the CEO. When compared to Carter's’s competitors, Michael Casey ranks below both Mac & Mia CEO Marie Illman and Gymboree CEO Daniel Griesemer.
Carter's Leadership
The Carter's Executive Team is rated a “C” and led by CEO Michael Casey, Executive Vice President of Supply Chain Peter Royer Smith, and President Brian Lynch
Michael Casey CEO / President
Michael Casey serves as the CEO / President of Carter's.
Peter Royer Smith Executive Vice President of Supply Chain
Mr. Peter Royer Smith has been the Executive Vice President of Supply Chain at Carter's, Inc. since 2015. From 2006 to... read more
Brian Lynch President
Mr. Brian J. Lynch has been the President of Carter's, Inc. since December 2012. Mr. Lynch served as an Executive Vice... read more
Richard Westenberger Chief Financial Officer, Executive Vice President and Treasurer
Mr. Richard F. Westenberger serves as an Executive Vice President, Chief Financial Officer and Principal Accounting... read more
Kevin D. Corning Executive Vice President of International
Mr. Kevin D. Corning has been an Executive Vice President of International at Carter's, Inc. since 2012. Mr. Corning is... read more
Michael C. Wu SVP of Legal & Corporate Affairs, General Counsel and Secretary
Mr. Michael C. Wu has been Senior Vice President of Legal & Corporate Affairs, General Counsel and Secretary at... read more
Michael Wu Senior Vice President, General Counsel and Secretary
Michael Wu serves as the Senior Vice President, General Counsel and Secretary of Carters Inc.. Michael started at... read more
George Kingsmill Sr. VP Stores and Real Estate
George Kingsmill serves as the Sr. VP Stores and Real Estate of Carters Inc.. George started at Carters Inc. in October... read more
Julie DEmilio Executive Vice President Sales
Julie DEmilio serves as the Executive Vice President Sales of Carters Inc.. Julie started at Carters Inc. in August of... read more
Carter's Salaries
How much does Carter's pay?
How much do people at Carter's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Carter's is $118,080, or $56 per hour, while the estimated median salary is $118,613, or $57 per hour.
At Carter's, the highest paid job is a Director of Sales at $208,434 annually and the lowest is an Admin Assistant at $46,484 annually. Average Carter's salaries by department include: Engineering at $133,938, Product at $147,924, Admin at $55,500, and HR at $111,066. Half of Carter's salaries are above $118,613.
213 employees at Carter's rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 626 ratings) while 199 employees at Carter's rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 205 ratings).
Salaries contributed from Carter's employees include job titles like Financial Analyst. Comparably data has a total of 1 salary records from Carter's employees.
Last updated 15 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $170k | $170k | 50th Percentile |
67th Percentile $223k | $223k | 67th Percentile |
83rd Percentile $243k | $243k | 83rd Percentile |
100th Percentile $286k | $286k | 100th Percentile |
$118,080*
Average Compensation
$118,613*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Carter's Salaries by City
Carter's Salaries by Department
Diversity & Inclusion at Carter's
Diverse employees at Carter's score the company 72/100 across various culture categories, placing Carter's in the Top 35% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Carter's across various culture dimensions.
Our Diversity & Inclusion strategy has a focus on internal training, policy and experience - if we educate ourselves, understand privilege, become aware of our unconscious bias and constantly challenge it, we then appreciate and understand our candidates beyond their profiles.,,
Ranked Culture the Highest
Ranked Culture the Lowest
Carter's Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Legal Assistance
- Unique Office Space
Carter's PTO
Carter's' PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Carter's' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Carter's' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
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Carter's Careers
Carter's Jobs
No Recent Jobs found for Carter's on Comparably
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Overview of Candidates Interested in Carter's on Comparably
Candidates By Department
Sales | 52% | |
|---|---|---|
All Industries | 13% | |
Engineering | 9% | |
Customer Support | 9% | |
Marketing | 7% | |
Other | 11% |
Candidates By Location
Atlanta | 17% | |
|---|---|---|
New York City | 7% | |
Akron | 4% | |
Powder Springs | 4% | |
Beverly Hills | 4% | |
Other | 63% |
Frequently Asked Questions regarding Carter's
What is Carter's address?
Carter's location is at 3438 Peachtree Rd NE, Suite 1800
Who is the CEO of Carter's?
Carter's CEO is Michael Casey, their score by employees is 66
What is Carter's eNPS?
The eNPS for Carter's is -11
What is Carter's revenue?
Carter's revenue is $3B
What is the salary for Senior Marketing Manager in Carter's?
Senior Marketing Manager average salary in the US is 136k
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