Carter's Leadership Employee Reviews | Comparably
Carter's Claimed Company
Carter’s, Inc. is the largest branded marketer in the United States and Canada of apparel and related products exclusively for babies and young children. read more
EMPLOYEE
PARTICIPANTS
630
TOTAL
RATINGS
4322
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Carter's Leadership Employee Reviews

What do you like best about the leadership team?

Very professional to the whole team and has great leadership skills

Cares about each member of team

Nothing. They are poor leaders and need to constantly bring in costly consulting teams to manage the company.

Honesty in communcating with employees

Our store managers do what they can but is constantly apologizing for the lack of hours. So during your 3-4 hour 1 day a week shift they want to work you like your 3 people because of 30-40 boxes of inventory being shipped and recieved daily that has to be put out on sales floor

Review from Sales Dept

They are not in touch or in tune with the times and pay scale. I trust they are paid well, but the sales associates who do the work, open credit cards and make the difference with customers are paid very poorly.

Review from Sales Dept

We all work together and get the job done when needed.

Review from Sales Dept

Lazy and unprofessional...changes the rules everyday

Review from Sales Dept

the will not give me the #'s that I need to contact HR

What I like best about my leadership team is we work together

Review from Sales Dept

Most of us have worked together for a while

Review from Sales Dept

We receive regular training to help us improve sales with a library of resources to take advantage of. We also regularly have district contest in place to help us achieve goals and work with a team that is friendly and welcoming.

Review from Sales Dept

They are always supportive and want everyone to succeed.

Review from Sales Dept

Actually cares about employees and very flexible

Review from Sales Dept

They pretend to care about employees as one of their core values, but when push comes to shove, the employees are the first to take the fall.

Open and accepting and appreciates everyone and what they bring

Taking the time to explain not ridicule. I dont feel beat down after a visit from the higher ups.

The effort that they put into the work that they do

I like my leadership team

Good communication and honest evaluations

What does the leadership team need to get better at?

Taking initiative, listening and communication

Hold each team member to the same standards, no matter what their position is. Treat all team members equally. When saying things make sure its correct the first time and dont switch things up just so it works better in there favor.

they just need a better store manager

Be truthfull and honest. Protect the emplyees and develope a real team relationship. At Carters the "team " is important and valuable only if it produces what the Distric Manager needs to keep her possition. She don't even visit the stores and is sarcastic. (Ga distric)

Compassion, empathy, communication, and understanding.

Communication, trust, organization, team planning, leadership, respect to employees and customers, following company policy!

Review from Sales Dept

Making sure the right leaders are hired.

They need to get better at communication and learning to distribute responsibilities to everyone.

Review from Sales Dept

More team work so store feels more comfortable

Review from Sales Dept

Haven't been there long, so I really don't know much about the highest ups. New management at the store level has been an interesting transition, and the jury is still out on how it's going.

Being nice understanding people duh

Trusting store managers to run business

Making D&I a corporate priority bad underatabding workload

Treating each other with respect

Learning how to speak to each other

Better communication with their team and taking the complaints of the team seriously. So many seniority staff members left because they were not being heard but being replaced. Then the replacement would quickly become irritated with upper management because they don't treat you like people.

Leadership needs to listen to employees and delegate responsibilities to all employees who are adept to take on other tasks.

They need to get better at communicating. When an associate complains about a manager to take it seriously.

BOTTOM
45%

Leadership Scores are rated in the Bottom 45% of similar size companies on Comparably

Rated Carter's Leadership the Highest

  • Tenure - Less than 1 Year
    +24%
  • Department - Product
    +21%
  • Ethnicity - Asian or Pacific Islander
    +17%

Rated Carter's Leadership the Lowest

  • Ethnicity - Other
    -16%
  • Gender - Male
    -6%
  • Department - Customer Support
    -4%
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