CHANEL Employee Reviews
Out of 312 CHANEL employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping CHANEL improve their work culture. The Marketing team, with 89% positive reviews, reports the best experience at CHANEL compared to all other departments at the company. The Sales team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Be involve, response to phone calls and texts Being availabke , being supportive
Respect and inclusivity need to be put at the forefront.
Be more understanding and caring. Dont simple call or text us even after office office/working hours like after 10pm..let us have a peace of mind.
Consideration, appreciate the hardwork from sales advisor and stock team in the boutique
Be more open minded and understanding.. Always put herself in our shoes..
Why do you feel undervalued and what would make you feel better about your compensation?
Enhance salary to be at least relevant to salary for same position at other brands .
I did not get commission which us a norm in any sakes position
The pay is horrible for the amount of therapy in need to get afterwards of my work sessions. If I don't go to therapy, I won't last another day.
More money and recognition and rest
Higher take home salary,very low pay compare with others brand.
What do your coworkers need to improve and how could you work together better?
The could work together better and help each other out.
Management needs to act as one managing body and must make themselves available when issues arise. You'd be hard pressed to find a manager available when they're needed to intervene. Favoritism is rampant and gossipping is a way of life.
Review from Sales Dept
Need to stop trying to one up each other and making peers look bad to upper management.
Review from Sales Dept
What needs to change to make the company culture better?
Better management , better leadership Plan ahead snd clear communication
To understand and listen employees needs
Listen & consider employee comments, know that CHANEL is branded, famous and confidence, but dont forget employee spending their own time to company. We are actually selling our time, life to company that's why company pay us basic salary, its a relation of selling and buying.
Stop letting white people run it
Listen to your employees. Speak to them and address the issues they bring up. Treat everyone professionally. Nurture talents already available to you. Hire the right people from the beginning, and stop trying to outcast those who do not fit the culture you've bred.
Review from Sales Dept
What would you improve about your company's interview process?
Keep it simple and asking manager opinion instead of company to decide.
What's going wrong and how can it be improved?
Firing the manager could improve the amount of work done.
What would you most like to see improved at your company?
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