Change Healthcare Employee Reviews
Out of 285 Change Healthcare employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Change Healthcare improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Change Healthcare compared to all other departments at the company. The Operations team offered the most constructive feedback, with 69% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The leadership team has solid skills, and very responsive
Generally very open and transparent
Review from Product Dept
I like that they are accessible. Its not a chain or command thing
My manager always makes time
Their commitment to find ways to do the right thing, even when it may be hard. That, and their willingness to be open to change and find news ways of doing things.
Review from HR Dept
What does the leadership team need to get better at?
Fire them all and get managers that care about employees
communicating and better training efforts.
Should plan return to office
Communication, honesty, know how to do the job of their employees
Hearing requests for better pay
What is the best part about your compensation package?
Incentives based on top performance.
Offered at a very low cost
Review from Product Dept
Company matches payments into RRSP's up to 5%. Extended medical/dental covered, plus free supplemental education, both online and external.
We have great benefits and the hourly pay is above others in Florida
Time off and paid holiday
Why do you feel undervalued and what would make you feel better about your compensation?
Better 401K matching would be great,
working from home is a plus but not being able to use the restroom or be away for 2 mins is ridiculous. Micro managing at its finest.
Absolutley in every way and no taking any consideration on makung sure employees are understanding- No follow up at any moment
Review from Operations Dept
No transparency since merger and cuts come from nowhere. Not feeling safe at all.
Get the numbers but you still won't get paid accordingly. People get paid on a scale not on work ethic or performance.
What are some of the best things about your team?
Experienced, and drivers, they get the job done.
Helpful. Truly care about the quality of their work.
Great people who try to do the right thing.
good people, many that are very tenured, and most are experts in their functional area
The best thing about the teams I work with is the commitment to continually improving and trying to find better ways to do things and achieve better outcomes.
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
There is no interaction with coworkers there are no team meeting or any other interaction allowed. It is just work work work
The problem isn't the co-workers, it's specifically management at the Sr. VP and executive level
Management needs to actually allow employees to work together and learn from each other as a team.
Review from Operations Dept
The team is consistent in their ways and it doesn't bold well for changes
Review from Operations Dept
more teamwork rather than individual efforts
Review from Operations Dept
What is most positive about the culture and environment at your company?
Driving forward with a single, collective mission.
helping patients who are actually nice and communitive,
Can't really think of anything all that positive
Working with different people, and working remote is fantastic
I motivate myself to do the best job possible. Culture and environment are not considered in how I perform.
What needs to change to make the company culture better?
Better education depertment aling with a new manager
Review from Operations Dept
Actually care about all employees and not just tye senior level leaders. Be transparent and share the profits with the people doing the work.
New executive management and replacement of the board
The management needs better training.
focus on the ground up and not just leaders repeating useless catchphrases
What did you like most about the interview process?
Simple & straightforward. Not several interviews for one position.
It was quick and to the point.
No surprises, aligning team members with solid cultural fit.
Felt very open and welcoming
having us pre record and submitting
What would you improve about your company's interview process?
Be honest about expectations and pay
Reduce to 2 vs 9
The interview process is kind of all over the place. It depends on who you get. There don't seem to be any systems in place or consistency.
Don't interview at this company!
The process takes too long and weeks go by with no follow-up or offer/rejection.
What makes you most happy at work?
Interacting with my team and my customers - solving their daily challenges.
Return to iffice, end work from home
The importance of helping healthcare orgs improve healthcare.
Getting the hard tasks, and resolving complex issues.
The people I work with make it worthwhile. Even when something seems really difficult or even impossible, the team supports one another and we are able to tackle a lot.
Review from HR Dept
What's going wrong and how can it be improved?
better communication, better pay, better management.
Training, pay, management and benefits to begin with.
The company needs to be broken up
Nothing in the pipeline to generate additional revenue. If acquisition closes, there will be layoffs, if acquisition does not close there will be layoffs.
Revenue growth is very limited
What do you like best about your company?
There was nothing positive about working at CHC.
Review from Operations Dept
My favorite elements of the company are our people and values.
What would you most like to see improved at your company?
Management especially in the Lewiston, maine office.
Review from Operations Dept
Improved compensation relative to experience, expertise, and value contribution.