CINTAS CORPORATION NPS & Customer Reviews

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CINTAS CORPORATION

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CINTAS CORPORATION

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About CINTAS CORPORATION's Brand

Headquartered in Cincinnati, OH, Cintas Corporation provides highly specialized services to businesses of all types throughout North Among its major competitors, CINTAS CORPORATION is ranked in 3rd place for NPS while Unifirst Corporation is 1st, and W.W. Grainger is 2nd. Overall, CINTAS CORPORATION has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $36.58B

Brand at a Glance

74%

Customer Loyalty

3.1/5

Product Quality

3/5

Pricing

3/5

Customer Service

CINTAS CORPORATION CMO

Bob Mitchell

Bob Mitchell serves as the Senior VP / Chief Marketing Officer of Cintas Corporation. Bob currently resides in the Cincinnati, Ohio Area.

CINTAS CORPORATION Ranking

^#2 / 4 of its competitors

CINTAS CORPORATION NPS

CINTAS CORPORATION's Net Promoter Score (NPS) is a 1 with 46% Promoters, 9% Passives, and 45% Detractors. Net Promoter Score tracks whether CINTAS CORPORATION's customers would recommend using the product based on a scale of -100 to 100.

CINTAS CORPORATION Overall NPS

NPS

46%	Promoters
9%	Passives
45%	Detractors

CINTAS CORPORATION NPS Trend

-100

-50

100

Summary	Date	Score
Feb 2025 -2	Feb 2025	-2
Mar 2025 0	Mar 2025	0
Apr 2025 0	Apr 2025	0
May 2025 0	May 2025	0
Jun 2025 0	Jun 2025	0
Jul 2025 0	Jul 2025	0
Aug 2025 0	Aug 2025	0
Sep 2025 -1	Sep 2025	-1
Oct 2025 -1	Oct 2025	-1
Nov 2025 -1	Nov 2025	-1
Dec 2025 -1	Dec 2025	-1
Jan 2026 1	Jan 2026	1

How Other Brands Compare

CINTAS CORPORATION is ranked second for NPS among its competitors. W.W. Grainger and Ecolab come in first and third, with Sysco coming in at #4. Among those competitors, it is the third most valued company behind Ecolab.

	CINTAS CORPORATION	Sysco	W.W. Grainger	Ecolab
Global Ranking	#-	#146	#512	#-
NPS	1	-15	25	-7
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	Neutral	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$36.58B	$39.81B	$21.27B	$62.04B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

CINTAS CORPORATION NPS by Gender

Male customers rated CINTAS CORPORATION's NPS 10 points higher than Female customers.

Male

-21

CINTAS CORPORATION's NPS was rated -21 by Male customers on Comparably.

31%

Promoters

17%

Passives

52%

Detractors

Female

-31

CINTAS CORPORATION's NPS was rated -31 by Female customers on Comparably.

31%

Promoters

Passives

62%

Detractors

CINTAS CORPORATION NPS by Ethnicity

CINTAS CORPORATION's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -12	Caucasian	-12
Hispanic or Latino -7	Hispanic or Latino	-7
African American/Black -14	African American/Black	-14
Asian or Pacific Islander -100	Asian or Pacific Islander	-100
Other -56	Other	-56

CINTAS CORPORATION NPS by Age

CINTAS CORPORATION's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

100

Summary

Age

Promoters

Passives

Detractors

18-25

50%

17%

33%

26-30

38%

31%

31-35

26%

16%

58%

36-40

25%

15%

60%

41-45

33%

14%

53%

46-50

30%

70%

51-55

29%

71%

56-60

22%

11%

67%

61-65

100%

66+

50%

CINTAS CORPORATION NPS by Usage

CINTAS CORPORATION's NPS was rated the highest by customers who have used CINTAS CORPORATION's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -33	Less than 1 Year	-33
1 to 2 Years -34	1 to 2 Years	-34
2 to 5 Years -40	2 to 5 Years	-40
5 to 10 Years -14	5 to 10 Years	-14
Over 10 Years -1	Over 10 Years	-1

CINTAS CORPORATION NPS vs. Competitors

Compared to its competitors, CINTAS CORPORATION's NPS is rated right above Alliance Technologies, and is preceded by W.W. Grainger.

COMPANY		NPS Score
	Unifirst Corporation	36
	W.W. Grainger	25
	CINTAS CORPORATION	1
	Alliance Technologies	N/A
	AmeriPride Services	N/A
	Ecolab	-7
	Sysco	-15
	G&K Services	-20
	Aramark	-34

CINTAS CORPORATION Customer Reviews

Out of the 27 CINTAS CORPORATION customer reviews 16 were positive and 11 were constructive. CINTAS CORPORATION customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

CINTAS CORPORATION Customer Loyalty

74%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

74% of CINTAS CORPORATION users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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74%

26%

CINTAS CORPORATION Customer Loyalty Score by Gender

Male customers rated CINTAS CORPORATION's Customer Loyalty score 10% higher than Female customers.

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Male

81%

Yes

Female

71%

Yes

CINTAS CORPORATION Customer Loyalty Score by Ethnicity

CINTAS CORPORATION's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

out of 100

African American/Black

100

out of 100

Asian or Pacific Islander

out of 100

Other

CINTAS CORPORATION Customer Loyalty Score by Age

CINTAS CORPORATION's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 56-60.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 63%	18-25	63%
26-30 86%	26-30	86%
31-35 72%	31-35	72%
36-40 87%	36-40	87%
41-45 76%	41-45	76%
46-50 82%	46-50	82%
51-55 79%	51-55	79%
56-60 50%	56-60	50%
61-65 82%	61-65	82%
66+ 55%	66+	55%

CINTAS CORPORATION Customer Loyalty Score by Usage

CINTAS CORPORATION's Customer Loyalty score was rated the highest by customers who have used CINTAS CORPORATION's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	60%
1 to 2 Years	75%
2 to 5 Years	82%
5 to 10 Years	81%
Over 10 Years	76%

CINTAS CORPORATION Customer Loyalty Score by Industry

CINTAS CORPORATION's Customer Loyalty score was rated the highest by Beverage, Wine and Spirits industry customers, and the lowest by Automotive and Transportation industry customers.

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Tech	94%
Accounting	55%
Aerospace and Aviation	70%
Fashion and Beauty	78%
Architecture and Planning	70%
Arts and Entertainment	87%
Automotive and Transportation	33%
Beverage, Wine and Spirits	100%
Business and Consumer Services	70%
Business Supplies and Equipment	82%
Construction	82%
Consumer Services	100%
Facilities Services	82%
Healthcare, Hospitals and Medicine	64%
Hospitality	100%
Manufacturing and Machinery	70%
Non-Profit	55%
Restaurants	66%
Retail	40%

CINTAS CORPORATION Customer Loyalty vs. Competitors

Compared to its competitors, CINTAS CORPORATION's Customer Loyalty score is rated right above Sysco, and is preceded by Ecolab.

COMPANY		Customer Loyalty Score
	Unifirst Corporation	90%
	W.W. Grainger	78%
	Ecolab	77%
	CINTAS CORPORATION	74%
	Sysco	71%
	Aramark	62%
	G&K Services	55%
	Alliance Technologies	N/A
	AmeriPride Services	N/A

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CINTAS CORPORATION Product Quality

3.1/5

CINTAS CORPORATION has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.

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CINTAS CORPORATION Product Information

CINTAS CORPORATION’s product quality score is a 3.1 out of 5 as rated by its users and customers. Reviewers from the Beverage, Wine and Spirits industry rated CINTAS CORPORATION's product the highest. Reviewers from the Fashion and Beauty industry rated CINTAS CORPORATION the lowest at 3.2.

Website: http://www.cintas.com

Company Size: 10,000+ Employees

Industry

Business Services

Manufacturing

Quick Insights into CINTAS CORPORATION Product Quality

CINTAS CORPORATION's Product Quality score was rated highest by customers from the Beverage, Wine and Spirits industry, and rated lowest by customers from the Construction industry.

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Ranked CINTAS CORPORATION Product Quality the Highest

Beverage, Wine and Spirits	4.6
18-25	4
African American/Black	3.5

Ranked CINTAS CORPORATION Product Quality the Lowest

Other	2.4
61-65	1.8
Construction	1.5

CINTAS CORPORATION Product Quality Score by Gender

Male customers rated CINTAS CORPORATION's Product Quality score 0.2 stars higher than Female customers.

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Male

3.1/5

Female

2.9/5

CINTAS CORPORATION Product Quality Score by Ethnicity

CINTAS CORPORATION's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 3.1	Caucasian	3.1
Hispanic or Latino 3.2	Hispanic or Latino	3.2
African American/Black 3.5	African American/Black	3.5
Asian or Pacific Islander 3.1	Asian or Pacific Islander	3.1
Other 2.4	Other	2.4

CINTAS CORPORATION Product Quality Score by Age

CINTAS CORPORATION's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

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Summary	Age	Score
18-25 4	18-25	4
26-30 3.9	26-30	3.9
31-35 2.9	31-35	2.9
36-40 3.2	36-40	3.2
41-45 3	41-45	3
46-50 2.4	46-50	2.4
51-55 2.6	51-55	2.6
56-60 2.5	56-60	2.5
61-65 1.8	61-65	1.8
66+ 3.1	66+	3.1

CINTAS CORPORATION Product Quality Score by Usage

CINTAS CORPORATION's Product Quality score was rated the highest by customers who have used CINTAS CORPORATION's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.8
1 to 2 Years	3
2 to 5 Years	3
5 to 10 Years	2.9
Over 10 Years	3.1

CINTAS CORPORATION Product Quality Score by Industry

CINTAS CORPORATION's Product Quality score was rated the highest by Beverage, Wine and Spirits industry customers, and the lowest by Construction industry customers.

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Tech	3.8
Accounting	2.7
Aerospace and Aviation	2.1
Fashion and Beauty	3.2
Architecture and Planning	3.5
Arts and Entertainment	4
Automotive and Transportation	1.7
Beverage, Wine and Spirits	4.6
Business and Consumer Services	3.8
Business Supplies and Equipment	3.9
Construction	1.5
Consumer Services	3.8
Facilities Services	3.2
Healthcare, Hospitals and Medicine	1.6
Hospitality	2.7
Manufacturing and Machinery	2.3
Non-Profit	3
Restaurants	2.9
Retail	2

CINTAS CORPORATION Product Quality vs. Competitors

Compared to its competitors, CINTAS CORPORATION's Product Quality score is rated right above Sysco, and is preceded by Ecolab.

COMPANY		Product Quality Score
	Unifirst Corporation	3.9/5
	W.W. Grainger	3.9/5
	Ecolab	3.3/5
	CINTAS CORPORATION	3.1/5
	Sysco	3/5
	G&K Services	2.7/5
	Aramark	2.7/5
	Alliance Technologies	N/A
	AmeriPride Services	N/A

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CINTAS CORPORATION Pricing

CINTAS CORPORATION ROI & Value For Money

3/5

CINTAS CORPORATION has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.

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CINTAS CORPORATION Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Beverage, Wine and Spirits industry. The users from the Construction industry think that they had the lowest ROI from CINTAS CORPORATION.

Quick Insights into CINTAS CORPORATION ROI

CINTAS CORPORATION's ROI score was rated highest by customers from the Beverage, Wine and Spirits industry, and rated lowest by customers from the Construction industry.

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Ranked CINTAS CORPORATION ROI the Highest

Beverage, Wine and Spirits	4.5
26-30	3.8
Asian or Pacific Islander	3.6

Ranked CINTAS CORPORATION ROI the Lowest

Other	2
61-65	1.5
Construction	1.5

CINTAS CORPORATION ROI Score by Gender

Male customers rated CINTAS CORPORATION's ROI score 0.1 stars higher than Female customers.

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Male

2.9/5

Female

2.8/5

CINTAS CORPORATION ROI Score by Ethnicity

CINTAS CORPORATION's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.9	Caucasian	2.9
Hispanic or Latino 3.2	Hispanic or Latino	3.2
African American/Black 3.2	African American/Black	3.2
Asian or Pacific Islander 3.6	Asian or Pacific Islander	3.6
Other 2	Other	2

CINTAS CORPORATION ROI Score by Age

CINTAS CORPORATION's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 61-65.

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Summary	Age	Score
18-25 3.7	18-25	3.7
26-30 3.8	26-30	3.8
31-35 2.9	31-35	2.9
36-40 2.7	36-40	2.7
41-45 2.9	41-45	2.9
46-50 2.5	46-50	2.5
51-55 2.2	51-55	2.2
56-60 2.6	56-60	2.6
61-65 1.5	61-65	1.5
66+ 2.6	66+	2.6

CINTAS CORPORATION ROI Score by Usage

CINTAS CORPORATION's ROI score was rated the highest by customers who have used CINTAS CORPORATION's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.7
1 to 2 Years	2.7
2 to 5 Years	2.7
5 to 10 Years	2.9
Over 10 Years	3

CINTAS CORPORATION ROI Score by Industry

CINTAS CORPORATION's ROI score was rated the highest by Beverage, Wine and Spirits industry customers, and the lowest by Construction industry customers.

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Tech	3.8
Accounting	2.1
Aerospace and Aviation	2.1
Fashion and Beauty	3.5
Architecture and Planning	3.6
Arts and Entertainment	4
Automotive and Transportation	2
Beverage, Wine and Spirits	4.5
Business and Consumer Services	2.8
Business Supplies and Equipment	3.7
Construction	1.5
Consumer Services	3.6
Facilities Services	3.3
Healthcare, Hospitals and Medicine	1.8
Hospitality	2.5
Manufacturing and Machinery	2
Non-Profit	2.2
Restaurants	2.2
Retail	1.6

CINTAS CORPORATION Pricing vs. Competitors

Compared to its competitors, CINTAS CORPORATION's ROI score is rated right above Aramark, and is preceded by Sysco.

COMPANY		Pricing Score
	Unifirst Corporation	3.8/5
	W.W. Grainger	3.7/5
	Ecolab	3.1/5
	Sysco	3/5
	CINTAS CORPORATION	3/5
	Aramark	2.5/5
	G&K Services	2.2/5
	Alliance Technologies	N/A
	AmeriPride Services	N/A

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CINTAS CORPORATION Customer Satisfaction (CSAT)

CINTAS CORPORATION Customer Satisfaction (CSAT) Score

56 / 100

CINTAS CORPORATION has an overall Customer Satisfaction score of 56 rated by its users and customers.

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Very Satisfied	37%
Satisfied	19%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	9%
Very Dissatisfied	26%

Very Satisfied

37%

Satisfied

19%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

26%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into CINTAS CORPORATION Customer Satisfaction

CINTAS CORPORATION's Customer Satisfaction score was rated highest by customers from the Beverage, Wine and Spirits industry, and rated lowest by customers from the Construction industry.

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Ranked CINTAS CORPORATION Customer Satisfaction the Highest

Beverage, Wine and Spirits	100%
26-30	80%
African American/Black	75%

Ranked CINTAS CORPORATION Customer Satisfaction the Lowest

Other	20%
61-65	0%
Construction	0%

CINTAS CORPORATION Customer Satisfaction Score by Gender

Male customers rated CINTAS CORPORATION's Customer Satisfaction score 9 points higher than Female customers.

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54 / 100

Male

	Very Satisfied	33%
	Satisfied	21%
	Neither Satisfied nor Dissatisfied	9%
	Dissatisfied	14%
	Very Dissatisfied	23%

45 / 100

Female

	Very Satisfied	34%
	Satisfied	11%
	Neither Satisfied nor Dissatisfied	4%
	Dissatisfied	15%
	Very Dissatisfied	36%

CINTAS CORPORATION Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

CINTAS CORPORATION's Customer Satisfaction (CSAT) score was rated 50% according to Caucasian users and customers.

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50 / 100

Very Satisfied	36%
Satisfied	14%
Neither Satisfied nor Dissatisfied	4%
Dissatisfied	19%
Very Dissatisfied	27%

Very Satisfied

36%

Satisfied

14%

Neither Satisfied nor Dissatisfied

Dissatisfied

19%

Very Dissatisfied

27%

CSAT according to Hispanic or Latino

CINTAS CORPORATION's Customer Satisfaction (CSAT) score was rated 62% according to Hispanic or Latino users and customers.

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62 / 100

Very Satisfied	39%
Satisfied	23%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	15%
Very Dissatisfied	23%

Very Satisfied

39%

Satisfied

23%

Neither Satisfied nor Dissatisfied

Dissatisfied

15%

Very Dissatisfied

23%

CSAT according to African American/Black

CINTAS CORPORATION's Customer Satisfaction (CSAT) score was rated 75% according to African American/Black users and customers.

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75 / 100

Very Satisfied	42%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	25%

Very Satisfied

42%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

25%

CSAT according to Asian or Pacific Islander

CINTAS CORPORATION's Customer Satisfaction (CSAT) score was rated 67% according to Asian or Pacific Islander users and customers.

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67 / 100

Very Satisfied	0%
Satisfied	67%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	33%

Very Satisfied

Satisfied

67%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

33%

CSAT according to Other

CINTAS CORPORATION's Customer Satisfaction (CSAT) score was rated 20% according to Other users and customers.

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20 / 100

Very Satisfied	20%
Satisfied	0%
Neither Satisfied nor Dissatisfied	26%
Dissatisfied	7%
Very Dissatisfied	47%

Very Satisfied

20%

Satisfied

Neither Satisfied nor Dissatisfied

26%

Dissatisfied

Very Dissatisfied

47%

CINTAS CORPORATION Customer Satisfaction Score by Age

CINTAS CORPORATION's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 61-65.

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100

Breakdown

Age

Score

18-25

60%

26-30

80%

31-35

53%

36-40

53%

41-45

69%

46-50

25%

51-55

27%

56-60

60%

61-65

66+

50%

CINTAS CORPORATION Customer Satisfaction Score by Usage

CINTAS CORPORATION's Customer Satisfaction score was rated the highest by customers who have used CINTAS CORPORATION's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	37
1 to 2 Years	49
2 to 5 Years	41
5 to 10 Years	67
Over 10 Years	59

CINTAS CORPORATION Customer Satisfaction Score by Industry

CINTAS CORPORATION's Customer Satisfaction score was rated the highest by Beverage, Wine and Spirits industry customers, and the lowest by Construction industry customers.

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	"title": "CINTAS CORPORATION Customer Satisfaction Score by Industry",
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			"label": "Architecture and Planning",
			"groupId": 498,
			"score": 40,
			"stars": 0,
			"csatScore": 40,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Architecture and Planning customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 40
		},
		{
			"label": "Arts and Entertainment",
			"groupId": 499,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Arts and Entertainment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Beverage, Wine and Spirits",
			"groupId": 502,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Beverage, Wine and Spirits customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Business and Consumer Services",
			"groupId": 504,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Business and Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Business Supplies and Equipment",
			"groupId": 505,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Business Supplies and Equipment customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Construction",
			"groupId": 510,
			"score": 0,
			"stars": 0,
			"csatScore": 0,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Construction customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 0
		},
		{
			"label": "Consumer Services",
			"groupId": 514,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Consumer Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Facilities Services",
			"groupId": 518,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Facilities Services customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Hospitality",
			"groupId": 523,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Hospitality customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Manufacturing and Machinery",
			"groupId": 533,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Manufacturing and Machinery customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 50
		},
		{
			"label": "Non-Profit",
			"groupId": 540,
			"score": 34,
			"stars": 0,
			"csatScore": 34,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Non-Profit customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 34
		},
		{
			"label": "Restaurants",
			"groupId": 558,
			"score": 40,
			"stars": 0,
			"csatScore": 40,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Restaurants customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 40
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 33,
			"stars": 0,
			"csatScore": 33,
			"text": "CINTAS CORPORATION's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 33
		}
	]
}

Tech	58
Accounting	50
Aerospace and Aviation	40
Architecture and Planning	40
Arts and Entertainment	67
Beverage, Wine and Spirits	100
Business and Consumer Services	67
Business Supplies and Equipment	75
Construction	0
Consumer Services	67
Facilities Services	75
Hospitality	50
Manufacturing and Machinery	50
Non-Profit	34
Restaurants	40
Retail	33

CINTAS CORPORATION Customer Satisfaction vs. Competitors

Compared to its competitors, CINTAS CORPORATION's Customer Satisfaction score is rated right above G&K Services, and is preceded by Unifirst Corporation.

COMPANY		Customer Satisfaction (CSAT) Score
	W.W. Grainger	74%
	Unifirst Corporation	64%
	CINTAS CORPORATION	55%
	G&K Services	50%
	Ecolab	49%
	Sysco	41%
	Aramark	39%
	Alliance Technologies	0%
	AmeriPride Services	0%

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CINTAS CORPORATION Customer Service

3/5

CINTAS CORPORATION has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.

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About CINTAS CORPORATION's Customer Service

Address

Cincinnati, OH 45040

Website

http://www.cintas.com

Phone Number

8664510658

Quick Insights into CINTAS CORPORATION Customer Service

CINTAS CORPORATION's Customer Service score was rated highest by customers from the Beverage, Wine and Spirits industry, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.

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Ranked CINTAS CORPORATION Customer Service the Highest

Beverage, Wine and Spirits	4.5
18-25	3.7
African American/Black	3.4

Ranked CINTAS CORPORATION Customer Service the Lowest

Other	1.7
61-65	1.6
Healthcare, Hospitals and Medicine	1.5

CINTAS CORPORATION Customer Service Score by Gender

Male customers rated CINTAS CORPORATION's Customer Service score 0.1 stars higher than Female customers.

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Male

2.8/5

Female

2.7/5

CINTAS CORPORATION Customer Service Score by Ethnicity

CINTAS CORPORATION's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.9	Caucasian	2.9
Hispanic or Latino 3.4	Hispanic or Latino	3.4
African American/Black 3.4	African American/Black	3.4
Asian or Pacific Islander 3.3	Asian or Pacific Islander	3.3
Other 1.7	Other	1.7

CINTAS CORPORATION Customer Service Score by Age

CINTAS CORPORATION's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

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100

Summary	Age	Customer Service Score
18-25 3.7	18-25	3.7
26-30 3.7	26-30	3.7
31-35 2.8	31-35	2.8
36-40 2.7	36-40	2.7
41-45 3.1	41-45	3.1
46-50 2	46-50	2
51-55 2.1	51-55	2.1
56-60 2.4	56-60	2.4
61-65 1.6	61-65	1.6
66+ 2.6	66+	2.6

CINTAS CORPORATION Customer Service Score by Usage

CINTAS CORPORATION's Customer Service score was rated the highest by customers who have used CINTAS CORPORATION's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	2.7
1 to 2 Years	2.7
2 to 5 Years	2.5
5 to 10 Years	3
Over 10 Years	2.8

CINTAS CORPORATION Customer Service Score by Industry

CINTAS CORPORATION's Customer Service score was rated the highest by Beverage, Wine and Spirits industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	3.7
Accounting	1.9
Aerospace and Aviation	2.1
Fashion and Beauty	3.5
Architecture and Planning	3.6
Arts and Entertainment	3.5
Automotive and Transportation	1.9
Beverage, Wine and Spirits	4.5
Business and Consumer Services	3.6
Business Supplies and Equipment	3.9
Construction	1.5
Consumer Services	3.8
Facilities Services	3.3
Healthcare, Hospitals and Medicine	1.5
Hospitality	2.4
Manufacturing and Machinery	2.4
Non-Profit	1.9
Restaurants	2
Retail	2

CINTAS CORPORATION Customer Service vs. Competitors

Compared to its competitors, CINTAS CORPORATION's Customer Service score is rated right above Sysco, and is preceded by Ecolab.

COMPANY		Customer Service Score
	W.W. Grainger	3.9/5
	Unifirst Corporation	3.7/5
	Ecolab	3.1/5
	CINTAS CORPORATION	3/5
	Sysco	3/5
	Aramark	2.6/5
	G&K Services	2.2/5
	Alliance Technologies	N/A
	AmeriPride Services	N/A

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CINTAS CORPORATION as an Employer

4.2/5

CINTAS CORPORATION has a 4.2/5 stars for its overall company culture rated by their employees

top

15%

CEO of CINTAS CORPORATION

Todd M. Schneider

In the Top 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

CINTAS CORPORATION scored a 1 for Net Promoter Score and a 19 for Employee Net Promoter Score. NPS gauges how likely a customer of CINTAS CORPORATION would recommend the brand to a friend. ENPS measures how likely CINTAS CORPORATION employees would recommend working at CINTAS CORPORATION to a friend.

Net Promoter Score

NPS Score

46%	Promoters
9%	Passive
45%	Detractors

Employee Net Promoter Score

eNPS Score

51%	Promoters
17%	Passive
32%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail