Coach Employee Reviews
Out of 241 Coach employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Coach improve their work culture. The Sales team, with 65% positive reviews, reports the best experience at Coach compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Besides the Assistant Store Manager Shalma Anderson, the management team at store 4321 is excellent.
They are very thoughtful and helpful
theyre super caring and are incredibly protective of staff, i love working at coach because of them
They tend to live up to their promises, they genuinely care about us too
Review from Sales Dept
He is very respectful person, learned a lot from working with his team
What does the leadership team need to get better at?
The leadership team needs to work on consistant rules for all sales associates instead of certain rules being okay for certain people
Women’s equality, fair work practice
Review from Sales Dept
Training employees on company policies.
Review from Sales Dept
Literally anything and everything that so called "managers" are supposed to know. Such as common sense material and ethical behavior. I've seen better communication at a McDonalds compared to the individuals that hold a manager position in ny store its pathetic and embarrassing.
Review from Sales Dept
say what you really mean and not tiptoe corporate speak
Review from Sales Dept
What is the best part about your compensation package?
The bonuses are an amazing incentive to work hard!
i feel secure in my earnings
My sick time always pays off when I need it
Review from Sales Dept
Health benefits and life insurance
the fact that as a part time employee I have access to things like healthcare and accrued paid vacation
Why do you feel undervalued and what would make you feel better about your compensation?
Fair treatment out weighs compensation!
I think that they should compensate their team with a different bonus sysyem.
I was acting store manager getting a silly small bonus. I’ve been used and abused there for years. Horrible company that doesn’t care about its people- only the bottom line. I?
Review from Sales Dept
I feel undervalued because I deal with a lot in retail and I take on additional small jobs at work like doing floorset and I don't get any benefits for it. Plus I have been working there for over 2yrs and still cant get a full time position.
Review from Sales Dept
I feel like we do more work than we get paid for. There is alot more that goes into a sales associate or cashier job than one would think.
Review from Sales Dept
What are some of the best things about your team?
we are excited and motivated everytime we discuss goals
We all get along & work well as a team
They’re able to communicate with each other when something needs to be said we all listen and respect what they have to s
Review from Sales Dept
Friendly team and multiy cultural
no matter the stressful work environment can be as we all favour to give our very best so we at end can accomplish our goals along with companies goals as we love working for the company as they love the team and treat everyone as family and no work politics is ever allowed and shutdown immediately
What do your coworkers need to improve and how could you work together better?
My coworkers could work on speaking up for the company and not keep letting themselves be mistreated.
We are all unhappy at our job so...
Review from Sales Dept
Need a stronger store manager who actually cares to get to know her associates and show that she also is putting in the work. Instead of belittling her team from the office.
Review from Sales Dept
Its management that needs immediate attention. If management would stop lying to the new hires about work conditions, would actually help the current work environment. (which is embarrassing beyond comprehension) Then your employees would actual want to work for you.
Review from Sales Dept
too much fraternization(including with management) is bringing so much stress on everyone regardless if they are involved
Review from Sales Dept
What is most positive about the culture and environment at your company?
The customers are an amazing bonus to the work enviroment and can absolutely change the mood of the day.
the people, the experience, and the beauty of the craftsmanship
Everything but the managing staff
We don’t let our differences set us aside, we actually use them to help each other out as a te
Review from Sales Dept
All are helpful co-workers, supervisors and managers
What needs to change to make the company culture better?
The store manager is under qualified, but the DM also doesn't care to correct the issues, so it is a loose loose situation.
Review from Sales Dept
Training your managers properly. Not only to manage and lead a store but they need help on basic behaviors. Ethical codes and policies should never be broken under any circumstances.
Review from Sales Dept
sales associates who care more about their job
Review from Sales Dept
Pettiness needs to stop. Stop associates from stealing sales don’t make goals so high causes people to be desperate for sales
Review from Sales Dept
mangers higher then store level participate in the development of others
Review from Sales Dept
What did you like most about the interview process?
it was swift and smooth
I was hired on the spot
Ask about skills and asking situations happens with clients in an other retail store
the positivity and upfront causal environment encouraging to be yourself and derive your inner individuality
Friendly, specific, overview of the company
What would you improve about your company's interview process?
Nothing, the interview process weeds out unqualified applicants.
Review from Sales Dept
What makes you most happy at work?
Im most happy at work whenever the store is busy and I get to help many customers find products they love!
i love meeting new people everyday
Helping others resolve their issues & providing quality customer service
When I have something new to learn about whether it’s about a product, operations or even visua
Review from Sales Dept
Learned a lot from working in Coach
What's going wrong and how can it be improved?
Company needs to stop pushing random things that don't matter and focus on business aspects that can actually impact positively.
Review from Sales Dept
Company policy needs to be addressed more clearly.
Review from Sales Dept
Managers taking advantage of there positions, employees, and violating ethical codes and policies.
Review from Sales Dept
We need people that actually wanna work and need to work
Review from Sales Dept
the quality of the leather is declining, while prices are going up. reverse them
Review from Sales Dept
What do you like best about your company?
Freindships made and the discounts
Review from Sales Dept
What would you most like to see improved at your company?
Better communication between higher up and store level management. Also. more visibility to what is actually going on in store. Let go of bad managers.
Review from Sales Dept