D
53/100
Constant Contact Claimed Company
A leader in online marketing with a mission to simplify the complex task of marketing your business, so you can achieve real results and sell more online. read more
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Constant Contact Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Getting to help people succeed in their dreams
Lots of opportunities to try new things
My employees and the way we help small business.
making our customers happy and successful.
Helping our customers. Small businesses need people who care about them genuinely, and the employees that work directly with them do care - a lot. Being able to help our customers grow their business is hugely gratifying for me.
Working with smart committed team members.
My whole organization really cares about what they do, and improvement.
Review from Engineering Dept
Making sales and getting good leads
Review from Sales Dept
Being around people that do their jobs well and are good people
What's going wrong and how can it be improved?
Leadership leadership leadership. NEW CEO
Customers are increasingly frustrated they cannot be understood by the agents who are not native English speaking. Customer support agents are forced to sell products that customers do not need.
Stop outsourcing to India and Dominican Republic. The customers are not being understood on their technical issues.
Outsourcing workers to other countries that don't have a decent grasp on speaking or writing English.
We rather outsource everything rather than buildinf quality employees
Money is horrible, need major pay increase for sales
Review from Sales Dept
Constant Contact was a startup. It grew quickly, and the culture was built on growth. That growth stopped in 2014, and now there is no rationale for existence.
the company has strange politics
Review from Engineering Dept
What do you like best about your company?
The benefits. Flex time off. Working from home if necessary.
What would you most like to see improved at your company?
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