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Constant Contact Claimed Company
A leader in online marketing with a mission to simplify the complex task of marketing your business, so you can achieve real results and sell more online. read more
Constant Contact Company Culture
Constant Contact Culture
This score is derived from employee ratings & reviews2.7/5
Constant Contact's Overall Culture is rated D
Top Rated Culture Dimensions
Manager
BTeam
BPerks & Benefits
C+Compensation
C-Happiness
C-Constant Contact CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Frank Vella
42 /100
See More
Diversity at Constant Contact
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at Constant Contact have rated Team, Work Culture, and Perks And Benefits as the highest categories they have scored
Women at Constant Contact
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at Constant Contact have rated Team, Environment, and Manager as the highest categories they have scored
Constant Contact eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-44
Constant Contact employees are -44% more likely to recommend Constant Contact as a great place to work
| 20% | Promoters |
|---|---|
| 16% | Passives |
| 64% | Detractors |
Working at Constant Contact
Working at Constant Contact is rated below average by 112 employees, across various culture dimensions. Constant Contact employees rate Manager highest among all categories, and think that CEO Rating and Executive Team have the most room for improvement, putting Constant Contact’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Boston. See below in detail how working at Constant Contact was rated by employees.
Overall Company Culture at Constant Contact
D
Overall Company Culture at Constant Contact is rated D
Last updated a month ago
Bottom
20%
Constant Contact ranks in the Bottom 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Constant Contact Employee Reviews
Out of 159 Constant Contact employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Constant Contact improve their work culture.
| Positive Reviews | 65% |
|---|---|
| Constructive Feedback | 35% |
Positive Reviews From Constant Contact Employees
- What are some of the best things about your team?The people are friendly and fun
- What did you like most about the interview process?Very forward and upfront with the turnaround time quick.
- What is most positive about the culture and environment at your company?People WFH all the time
Constructive Feedback From Constant Contact Employees
- What does the leadership team need to get better at?Listening to employee, software standards and practices, communication
- What does the leadership team need to get better at?Hire new managers who care about the employees
- Why do you feel undervalued and what would make you feel better about your compensation?Cheap skates never listen to anyone
Constant Contact Company Information
Constant Contact Company Overview
A leader in online marketing with a mission to simplify the complex task of marketing your business, so you can achieve real results and sell more online.
Constant Contact was founded in 1995 and its current CEO is Frank Vella. Since its inception 31 years ago, Constant Contact has grown to 1400 employees.
Constant Contact Mission, Vision & Values
Constant Contact Mission & Values
To be the reliable expert in online marketing for small businesses, nonprofits, and individuals.
| Headquarter | 1601 Trapelo Road Waltham, MA 02451 United States of America |
|---|---|
| Website | www.constantcontact.com |
| Founding Date | 1995 |
| Tel | (866) 289-2101 |
| Company Status | Private |
| Jobs | jobs.endurance.com |
| Social Sites |
Constant Contact Competitors
Constant Contact competitors include HubSpot, Klaviyo, Emma, and GetResponse. Constant Contact ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Constant Contact compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
You've got this. You've got us. Constant Contact.
Constant Contact Employees
Constant Contact has 1400 employees. 112 employees at Constant Contact have reviewed Constant Contact across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 112 Constant Contact employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Constant Contact are not very pleased with their total compensation at Constant Contact, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Constant Contact are pleased with their team. 112 Participants grade the quality of their coworkers a B. Half of them believe the meetings at Constant Contact are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Constant Contact believe the environment at Constant Contact is positive. Most Participants believe the pace of work at Constant Contact is comfortably fast. About 63% of the employees at Constant Contact work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Constant Contact are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Constant Contact employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Constant Contact report the work pace is comfortably fast
Work Pace
A Day in the Life
90% of Constant Contact employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Constant Contact employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
43% of Constant Contact employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Constant Contact employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
52% of Constant Contact employees call their work environment positive
Environment
Joining Constant Contact - Employee Onboarding
The prevailing opinion from employees about joining Constant Contact is that the company was prepared on their first day. Constant Contact employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Constant Contact KPIs and OKRs
Employees’ understanding of Constant Contact's KPIs and OKRs is essential for its success. Out of 9 Constant Contact employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Constant Contact CEO & Leadership
Constant Contact CEO - Frank Vella
42 /100
Constant Contact’s CEO Frank Vella started in this role in 2021. Frank’s approval rate is lower compared to CEOs at similar sized companies, putting Frank in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Boston. Frank Vella’s employees rank Constant Contact in the Top 35% for Manager, in the Top 35% for Team, and in the Top 50% for Perks And Benefits. Vella is generally unpopular with Constant Contact employees, but ranks especially low with employees in the Customer Support department, and by employees in the Marketing department and Female employees. However, employees with the company for 5 to 10 Years have a slightly more favorable view of the CEO. When compared to Constant Contact’s competitors, Frank Vella ranks below GetResponse CEO Simon Grabowski.
Constant Contact Leadership
The Constant Contact Executive Team is rated a “D-” and led by CEO Frank Vella, Chief Sales Officer Lauren Chacon, and Certified Partner Joyce Garabedian
Frank Vella CEO / President
Frank Vella serves as the CEO / President of Constant Contact.
Lauren Chacon Chief Sales Officer
Lauren Chacon serves as the Chief Sales Officer of Constant Contact.
Joyce Garabedian Certified Partner
Joyce Garabedian serves as the Certified Partner of Constant Contact.
Tracey Davis Certified Solution Provider
Tracey Davis serves as the Certified Solution Provider of Constant Contact.
Sue Glenn Certified Local Expert
Sue Glenn serves as the Certified Local Expert of Constant Contact.
Lisa Landry Authorized Local Expert
Lisa Landry serves as the Authorized Local Expert of Constant Contact.
Nancy Shenker Constant Contact Solution Provider and All Star
Nancy Shenker serves as the Constant Contact Solution Provider and All Star of Constant Contact.
Jennifer Baker Master Certified Expert
Jennifer Baker serves as the Master Certified Expert of Constant Contact.
Eric Beland Principal Software Engineer
Eric Beland serves as the Principal Software Engineer of Constant Contact.
Constant Contact Salaries
How much does Constant Contact pay?
How much do people at Constant Contact get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Constant Contact is $103,471, or $49 per hour, while the estimated median salary is $90,331, or $43 per hour.
At Constant Contact, the highest paid job is a Senior Product Manager at $220,000 annually and the lowest is a CS Rep at $44,567 annually. Average Constant Contact salaries by department include: Engineering at $173,438, Operations at $69,689, Business Development at $88,194, and Customer Support at $73,979. Half of Constant Contact salaries are above $90,331.
70 employees at Constant Contact rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 230 ratings) while 70 employees at Constant Contact rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 76 ratings).
Salaries contributed from Constant Contact employees include job titles like Principal Engineer, Senior Developer, Developer, and Senior QA. Comparably data has a total of 9 salary records from Constant Contact employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $59k | $59k | 1st Percentile |
17th Percentile $74k | $74k | 17th Percentile |
33rd Percentile $89k | $89k | 33rd Percentile |
50th Percentile $151k | $151k | 50th Percentile |
67th Percentile $213k | $213k | 67th Percentile |
83rd Percentile $269k | $269k | 83rd Percentile |
100th Percentile $276k | $276k | 100th Percentile |
$103,471*
Average Compensation
$90,331*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Constant Contact Salaries by City
Constant Contact Salaries by Department
Diversity & Inclusion at Constant Contact
Diverse employees at Constant Contact score the company 57/100 across various culture categories, placing Constant Contact in the Bottom 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Constant Contact across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Constant Contact Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
Constant Contact PTO
Constant Contact's PTO and Vacation policy typically gives 15-20 days off a year with 50% of employees expected to be work free while out of office. Constant Contact's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Constant Contact Careers
Constant Contact Jobs
No Recent Jobs found for Constant Contact on Comparably
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H1B Visa
In 2019, Constant Contact applied for 18 H1B visas. Of the work permits applied for, 89% were approved, 6% certified-withdrawn, and 6% withdrawn.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Constant Contact unveil that one approved work permit application was withdrawn before the employee’s start date, and one was withdrawn by Constant Contact after the employee’s start date.
Work Permit Application Outcome
Constant Contact has a total of 1400 employees
18
Total Applied
H1B Applications Outcome
- 89% Granted (16 out of 18)
- 0% Denied ( out of 18)
- 6% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 18)
- 6% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 18)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Constant Contact Know You Want To Work There
Overview of Candidates Interested in Constant Contact on Comparably
Candidates By Department
All Industries | 25% | |
|---|---|---|
Design | 19% | |
Marketing | 19% | |
Engineering | 13% | |
Executive | 6% | |
Other | 19% |
Candidates By Location
Boston | 25% | |
|---|---|---|
New York City | 19% | |
Cambridge | 6% | |
Waltham | 6% | |
Woonsocket | 6% | |
Other | 38% |
Frequently Asked Questions regarding Constant Contact
What is Constant Contact address?
Constant Contact location is at 1601 Trapelo Road
Who is the CEO of Constant Contact?
Constant Contact CEO is Frank Vella, their score by employees is 42
What is Constant Contact eNPS?
The eNPS for Constant Contact is -44
What is the salary for Principal Engineer in Constant Contact?
Principal Engineer average salary in the US is 153k
What are the salaries in the Finance in Constant Contact?
The average salaries for Finance in Constant Contact is 77k
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