Consumer Cellular Culture | Comparably
Comparably
Competitors:VerizonCricket WirelessTracFone Wireless
Consumer Cellular
Affordable Cellphone Service Provider read more
EMPLOYEE
PARTICIPANTS
72
TOTAL
RATINGS
405
Updated on: January 8, 2026

Consumer Cellular Company Culture

Consumer Cellular Culture

This score is derived from employee ratings & reviews
3.0/5
Consumer Cellular's Overall Culture is rated C-

Top Rated Culture Dimensions

Environment
B+
Perks & Benefits
B+
Compensation
B
Happiness
C+
eNPS
C+

Consumer Cellular CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
John Marick Consumer Cellular's CEO
John Marick
63 /100
See More

Diversity at Consumer Cellular

N/A

Women at Consumer Cellular

N/A

Consumer Cellular eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-12

Consumer Cellular employees are -12% more likely to recommend Consumer Cellular as a great place to work

39%Promoters
10%Passives
51%Detractors

Working at Consumer Cellular

Working at Consumer Cellular is rated below average by 72 employees, across various culture dimensions. Consumer Cellular employees rate Environment highest among all categories, and think that Retention and Work Culture have the most room for improvement, putting Consumer Cellular’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Portland. See below in detail how working at Consumer Cellular was rated by employees.

Overall Company Culture at Consumer Cellular

C-

Overall Company Culture at Consumer Cellular is rated C-

Last updated 16 days ago

Bottom
35%

Consumer Cellular ranks in the Bottom 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Consumer Cellular Employee Reviews

Out of 47 Consumer Cellular employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Consumer Cellular improve their work culture.

53%
47%
Positive Reviews53%
Constructive Feedback47%

Positive Reviews From Consumer Cellular Employees

  • What did you like most about the interview process?
    Personable, convenient, straight forward, timely.
  • What did you like most about the interview process?
    it allowed me to show my personality as well as my experience and knowledge
  • What is most positive about the culture and environment at your company?
    I work at home so don't have to be in that environment
Read More Positive Reviews

Constructive Feedback From Consumer Cellular Employees

  • What does the leadership team need to get better at?
    They overwhelm custoner service. I hate this
  • What does the leadership team need to get better at?
    Listen to employees and quit their attitude
  • What do your coworkers need to improve and how could you work together better?
    Be treated like humans ny management
Read More Constructive Reviews

Consumer Cellular Company Information

Consumer Cellular Company Overview

Affordable Cellphone Service Provider

Consumer Cellular Mission, Vision & Values

Consumer Cellular Mission Statement

To provides unbeatable value on high-quality, no contract smartphones and cellular devices

Consumer Cellular Values

  • Quality
Consumer Cellular Mission, Vision & Values
Headquarter7204 S.W. Durham Road
Portland, OR
United States of America
Websitewww.consumercellular.com
Founding Date1995
Tel15036758989
Company StatusPrivate

Consumer Cellular Competitors

Consumer Cellular competitors include Verizon, Cricket Wireless, and TracFone Wireless. Consumer Cellular ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Consumer Cellular compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Verizon's Logo
    Verizon
    3.8/5
  2. #2
    Consumer Cellular's Logo
    Consumer Cellular
    3.0/5
  3. #3
    Cricket Wireless' Logo
    Cricket Wireless
    2.5/5
  4. #4
    TracFone Wireless' Logo
    TracFone Wireless
    2.4/5
Learn More About Consumer Cellular Competitors

Consumer Cellular Employees

72 employees at Consumer Cellular have reviewed Consumer Cellular across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 16 days ago.

Overall, the 72 Consumer Cellular employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Consumer Cellular are generally satisfied with their total compensation at Consumer Cellular, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Consumer Cellular are generally satisfied with their team. 72 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Consumer Cellular are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Consumer Cellular believe the environment at Consumer Cellular is positive. Most Participants believe the pace of work at Consumer Cellular is extremely fast. About 77% of the employees at Consumer Cellular work 8 hours or less.

Overall, the employees at Consumer Cellular are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Consumer Cellular - Employee Onboarding

The prevailing opinion from Comparably users in Portland about their company is that it was somewhat prepared on their first day. Portland employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Consumer Cellular Employee Onboarding

Consumer Cellular KPIs and OKRs

At this moment no Consumer Cellular employees have provided insight into whether or not they clearly understand Consumer Cellular's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?
Consumer Cellular KPIs & OKRs

Consumer Cellular CEO & Leadership

Consumer Cellular CEO - John Marick

John Marick Consumer Cellular's CEO
63 /100

John’s approval rate is lower compared to CEOs at similar sized companies, putting John in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Portland. John Marick’s employees rank Consumer Cellular in the Top 20% for Environment, in the Top 20% for Perks And Benefits, and in the Top 35% for Compensation. When compared to Consumer Cellular’s competitors, John Marick ranks below Verizon CEO Hans Vestberg.

Consumer Cellular Leadership

The Consumer Cellular Executive Team is rated a “C-” and led by CEO John Marick, Senior Vice President of Marketing Brian Hepner, and VP Caregiving Product Development Adam Schaible

  • John Marick CEO / President

    John Marick CEO / President

    John Marick serves as the CEO / President of Consumer Cellular.

  • Brian Hepner Senior Vice President of Marketing

    Brian Hepner serves as the Senior Vice President of Marketing of Consumer Cellular, Inc.. Brian started at Consumer... read more

  • Adam Schaible VP Caregiving Product Development

    Adam Schaible serves as the VP Caregiving Product Development of Consumer Cellular.

Explore Consumer Cellular Leadership Team

Consumer Cellular Salaries

How much does Consumer Cellular pay?

How much do people at Consumer Cellular get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Consumer Cellular is $119,064, or $57 per hour, while the estimated median salary is $123,219, or $59 per hour.

At Consumer Cellular, the highest paid job is a General Counsel at $222,728 annually and the lowest is a CS Rep at $43,391 annually. Average Consumer Cellular salaries by department include: Design at $93,056, HR at $110,250, IT at $100,346, and Admin at $59,569. Half of Consumer Cellular salaries are above $123,219.

21 employees at Consumer Cellular rank their Compensation in the Top 35% of similar sized companies in the US (based on 61 ratings) while 20 employees at Consumer Cellular rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 20 ratings).

Last updated 17 days ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$96k
$96k17th Percentile
33rd Percentile
$121k
$121k33rd Percentile
50th Percentile
$167k
$167k50th Percentile
67th Percentile
$219k
$219k67th Percentile
83rd Percentile
$265k
$265k83rd Percentile
100th Percentile
$269k
$269k100th Percentile
$119,064*
Average Compensation
$123,219*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Consumer Cellular Salaries by Department

Explore Consumer Cellular Salaries

Diversity & Inclusion at Consumer Cellular

The Diversity score provides insights into how diverse employees feel and rate their work experience at Consumer Cellular across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100
Explore Consumer Cellular Diversity & Inclusion

Consumer Cellular Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Unique Office Space
Explore Consumer Cellular Perks and Benefits

Consumer Cellular PTO

Consumer Cellular PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Consumer Cellular PTO Policy

Consumer Cellular Careers

Consumer Cellular Jobs

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Frequently Asked Questions regarding Consumer Cellular

What is Consumer Cellular address?

Consumer Cellular location is at 7204 S.W. Durham Road

Who is the CEO of Consumer Cellular?

Consumer Cellular CEO is John Marick, their score by employees is 63

What is Consumer Cellular eNPS?

The eNPS for Consumer Cellular is -12

What is the salary for Sales Engineer in Consumer Cellular?

Sales Engineer average salary in the US is 138k

What are the salaries in the Operations in Consumer Cellular?

The average salaries for Operations in Consumer Cellular is 106k

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