B+
78/100
Costco is a membership-only warehouse club that provides a wide selection of merchandise. read more
Costco Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Seeing the team succeed together. When everyone communicates well, supports each other, and delivers great service, it creates a positive energy that makes the job rewarding. I also enjoy mentoring others and helping newer employees grow into confident, capable team members.
I love my job. I love what I do. However, the politics of Costco culture is exhausting.
Being allowed to interact with the members and advise the members as to why a particular purchase is a good fit for their needs.
Paychecks are good and the members
Talking with the members and employees who want to build long term relationships.
Being able to engage with many different folks
A few employees that do there thing
Coming in and seeing the members!
I would have to say in general the overall experience
Leaving work everyday is the only good part
I have not been happy at costco in nearly a decade.
Fun coworkers and lots of opportunity
Making a members day, either by helping them find a product or just make their day better
Helping members. I love to be useful.
Although my day begins with a fast paced merch environment, it ends with 3 hours at membership service where I can greet members with a smile and a "hello" to either start or end their shopping experience with a good feeling about Costco.
When I get paid well.
Helping customers, supporting my co-workers
The few people that work hard and pull together to get things done
Helping out working as a team
Interacting with the customers. Cleaning floors. Making sure our store gives the customer the best inital experience.
What's going wrong and how can it be improved?
Never mond you do what you like any way even humem resources represented by one man was bullying
Review from Operations Dept
Management improvement needs to be discussed properly
The communication and trust between employees and management is very whong. We as employees (unless you're a favorite from the management) don't trust anymore the management with their methods, their excuses to justify themselves and for many, their arrogance.
Review from Product Dept
Members are not always right. Take the side of the employees or have there back
There is no way to find higher level job with job experience.
Review from Admin Dept
1. Higher wages 2. 4 day work week for part timers 3. Management needs to go to classes around treating others with respect and how to be a leader not a boss.
Review from Operations Dept
There is no opportunity for older employees especially women are discriminated against while younger employees with limited time at Costco are given opportunities
Review from Sales Dept
Better management and people skills
Review from Product Dept
Corporate needs to go back to the original paid "sick" & "float/personal days".
Review from Sales Dept
Morale needs improvement by eliminating bad management
Review from Sales Dept
Leadership doesn't listen, so why bother. They can look at the last 4 "Engagement" surveys for what's wrong and what needs fixing. (even some how to) Not one item has been worked on let alone fixed.
Review from IT Dept
social gossip and favoritism could be better managed.
Review from Sales Dept
Everyone being on the same page.
Review from Product Dept
Costco does not Innovate fast enough/ They need to start getting creative and making drastic improvements. Costco is promoting people because they say yes/ Costco needs to promote people who question, take initiative, and innovate. Members are far too entitled/ This needs to be rectified.
Review from Sales Dept
CEO need to CULL all of IS/IT from the CIO down. They have been seen IT as a liability since the dot com boom. Its critical to have a well oiled and forward working IT division. It is not the case at Costco!
Review from IT Dept
Yes I’m sorry to say that you don’t have a lot to tell us about that because you know that you are not good for your own good stuff you know how much I know that I know what I mean bye I mean you know how much you love and it will get better I know I mean I know what you want but I’m not going I don
Review from Marketing Dept
Too many chiefs not helping the workers succeed.
Review from Product Dept
Nothing company is on the rise
Review from Sales Dept
Being allowed to sit down when on the register would make getting through shifts so much easier, the breaks we get aren't enough when we're on our feet the rest of the time without relief.
Review from Sales Dept
Make managers be managers and not allow them to choose favorites.
Review from Customer Support Dept
What do you like best about your company?
How well they take care of their employees
My mangers an employeed
Review from Sales Dept
They take care of the employees and our future
The diversity
Review from Product Dept
Good benefits
Review from Sales Dept
What would you most like to see improved at your company?
Increased opportunities for topped out employees to cross train in other departments.
Everything is perfect
Review from Sales Dept
More employees with lower pay
People who work hard I would like them to be able to be full time
The company backing regular employees more
Review from Product Dept
Management compitence
Review from Sales Dept
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