Costco Employee Reviews | Comparably
Costco is a membership-only warehouse club that provides a wide selection of merchandise. read more
EMPLOYEE
PARTICIPANTS
2497
TOTAL
RATINGS
23806

Costco Employee Reviews

Out of 2917 Costco employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Costco improve their work culture.

What does the leadership team need to get better at?

Leadership Reviews

Leading not dictating, set a standard.

Actually, leading and making employees feel important.

Communication and being fair to all employees when it comes to wages. If you are doing a clerk job you should be at clerk level.

No people skills, should learn how to speek to his employee

Review from Product Dept

Listening to their employees instead of only caring about profit

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel undervalued because long-term employees like myself don’t receive health benefits after retirement. We’ve dedicated years of service, and continued healthcare support would reflect true appreciation. Adding post-retirement coverage would make compensation feel more compl

Many things, but main things would be proper advancement procedures, equal consequences to actions and actual skill and ability needed to be recognized

Higher pay and better benifits

Yes I do feel undervalued. I work very hard at my job, because I value good customer service and the member's will say that they always enjoy my customer service. What would make me feel better, just be fair.

More on our paycheck to support our cost of living

What do your coworkers need to improve and how could you work together better?

Team Reviews

Understanding the code of ethics is huge! If the departments and stores were allocated more hours and flexibility on scheduling, it would help tremendously.

Hear what we have to say

they need to get rid of their egos and just be friendly

Better staffing. Everyone is always stressed as they cut payroll in attempt to force us to work harder.

I really am not involvrc

What needs to change to make the company culture better?

Environment Reviews

Communication with employees and memebers

Upper management listen to us

Proper leadership and training and consequences to actions

Management and people with an authoritative power need to be trained in social skills they do not have social skills they berate talk down and disrespect coworkers

Review from Customer Success Dept

Start foring fmla losers ok

What would you improve about your company's interview process?

Interviews Reviews

Drug test on the spot

Lesrn hiw to mitivate the staff instead of putting them down

Review from Product Dept

People need to be trained better

Review from Customer Success Dept

Hire people that knpw what thier talking about

Nothing off the top of my head, it's valuable to have SMEs on the interiew

What's going wrong and how can it be improved?

Outlook Reviews

Never mond you do what you like any way even humem resources represented by one man was bullying

Review from Operations Dept

Management improvement needs to be discussed properly

The communication and trust between employees and management is very whong. We as employees (unless you're a favorite from the management) don't trust anymore the management with their methods, their excuses to justify themselves and for many, their arrogance.

Review from Product Dept

Members are not always right. Take the side of the employees or have there back

There is no way to find higher level job with job experience.

Review from Admin Dept

What would you most like to see improved at your company?

Outlook Reviews

Increased opportunities for topped out employees to cross train in other departments.

Everything is perfect

Review from Sales Dept

More employees with lower pay

People who work hard I would like them to be able to be full time

The company backing regular employees more

Review from Product Dept
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