Costco Employee Reviews
Out of 2940 Costco employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Costco improve their work culture.
What does the leadership team need to get better at?
Require management to have insight before being promoted to oversight.
Review from Sales Dept
Leading not dictating, set a standard.
Actually, leading and making employees feel important.
Communication and being fair to all employees when it comes to wages. If you are doing a clerk job you should be at clerk level.
No people skills, should learn how to speek to his employee
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because long-term employees like myself don’t receive health benefits after retirement. We’ve dedicated years of service, and continued healthcare support would reflect true appreciation. Adding post-retirement coverage would make compensation feel more compl
Many things, but main things would be proper advancement procedures, equal consequences to actions and actual skill and ability needed to be recognized
Higher pay and better benifits
Yes I do feel undervalued. I work very hard at my job, because I value good customer service and the member's will say that they always enjoy my customer service. What would make me feel better, just be fair.
More on our paycheck to support our cost of living
What do your coworkers need to improve and how could you work together better?
Genuinely discuss productivity with insight not oversight.
Review from Operations Dept
Coworkers should be able to be themselves, yet the atmosphere of intimidation discourages openness. Greater workplace trust could be fostered by encouraging transparency, speaking collectively about concerns, and promoting honest leadership practices.
Understanding the code of ethics is huge! If the departments and stores were allocated more hours and flexibility on scheduling, it would help tremendously.
Hear what we have to say
they need to get rid of their egos and just be friendly
What needs to change to make the company culture better?
Remove managers reward for lying to cover up lies by rewarding insight.
Review from Operations Dept
Leadership should be held accountable through fair and respectful oversight, ensuring workplace decisions reflect honesty, policy consistency, and genuine responsibility toward employees.
Communication with employees and memebers
Upper management listen to us
Proper leadership and training and consequences to actions
What would you improve about your company's interview process?
quit hiring referrals of coworkers
Drug test on the spot
Lesrn hiw to mitivate the staff instead of putting them down
Review from Product Dept
People need to be trained better
Review from Customer Success Dept
Hire people that knpw what thier talking about
What's going wrong and how can it be improved?
Management should move beyond the appearance of concern. Many employees and customers feel that decisions are driven primarily by profit rather than genuine care, creating a sense of distrust in the workplace.
Never mond you do what you like any way even humem resources represented by one man was bullying
Review from Operations Dept
Management improvement needs to be discussed properly
The communication and trust between employees and management is very whong. We as employees (unless you're a favorite from the management) don't trust anymore the management with their methods, their excuses to justify themselves and for many, their arrogance.
Review from Product Dept
Members are not always right. Take the side of the employees or have there back
What would you most like to see improved at your company?
Increased opportunities for topped out employees to cross train in other departments.
Everything is perfect
Review from Sales Dept
More employees with lower pay
People who work hard I would like them to be able to be full time
The company backing regular employees more
Review from Product Dept