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Coupang Company Culture
Coupang Culture
This score is derived from employee ratings & reviews3.0/5
Coupang's Overall Culture is rated C-
Top Rated Culture Dimensions
Office Culture
B-Gender
C+Meetings
C+Outlook
C+Compensation
CCoupang CEO
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Bom Kim
63 /100
See More
Diversity at Coupang
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at Coupang have rated Compensation, Office Culture, and CEO Rating as the highest categories they have scored
Women at Coupang
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at Coupang have rated Compensation, Retention, and Outlook as the highest categories they have scored
Coupang eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
-17
Coupang employees are -17% more likely to recommend Coupang as a great place to work
| 36% | Promoters |
|---|---|
| 11% | Passives |
| 53% | Detractors |
Working at Coupang
Working at Coupang is rated below average by 96 employees, across various culture dimensions. Coupang employees rate Office Culture highest among all categories, and think that Professional Development and Perks And Benefits have the most room for improvement, putting Coupang’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Houston. See below in detail how working at Coupang was rated by employees.
Overall Company Culture at Coupang
C-
Overall Company Culture at Coupang is rated C-
Last updated months ago
Bottom
35%
Coupang ranks in the Bottom 35% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCoupang Employee Reviews
Out of 64 Coupang employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Coupang improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
Positive Reviews From Coupang Employees
- What is the best part about your compensation package?Above average than other companies
- What do you like best about the leadership team?Good placw to work for sure
- What are some of the best things about your team?Fast work work or go out culture
Constructive Feedback From Coupang Employees
- What do your coworkers need to improve and how could you work together better?Be brave to tell the truth and ask for clarity
- What does the leadership team need to get better at?Improve work culture and respect employees
- What would you improve about your company's interview process?no need for process improvement does need to improve on the bias of individuals conducting the interviews.
Coupang Company Information
Coupang Company Overview
Coupang is an e-commerce company based in South Korea.
Coupang Mission, Vision & Values
Coupang Mission & Values
Our mission is to create a world in which our customers ask, ‘How did I ever live without Coupang?’ Powered by innovative technology and operations, we have set out to transform the customer experience journey – from revolutionizing last mile delivery to rethinking how customers search and discover on a truly mobile platform. We have been named one of the ‘50 Smartest Companies in the World’ by MIT Technology Review and we are one of Forbes magazine’s ‘30 Global Game Changers’.
| Headquarter | Samseong-Dong,, Gangnam-Gu Guy, TX United States of America |
|---|---|
| Website | www.coupang.com/ |
| Founding Date | 2010 |
| Tel | 82 2 6150 6722 |
| Company Status | Private |
Coupang Competitors
Coupang competitors include Amazon and Groupon. Coupang ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Coupang compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Coupang Employees
96 employees at Coupang have reviewed Coupang across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 96 Coupang employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Coupang are not very pleased with their total compensation at Coupang, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Coupang are not very pleased with their team. 96 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Coupang are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Coupang believe the environment at Coupang is negative. Most Participants believe the pace of work at Coupang is extremely fast. About 30% of the employees at Coupang work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Coupang are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Coupang - Employee Onboarding
The prevailing opinion from employees about joining Coupang is that the company was very prepared on their first day. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Coupang KPIs and OKRs
At this moment no Coupang employees have provided insight into whether or not they clearly understand Coupang's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Coupang CEO & Leadership
Coupang CEO - Bom Kim
63 /100
Bom’s approval rate is lower compared to CEOs at similar sized companies, putting Bom in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Houston. Bom Kim’s employees rank Coupang in the Top 40% for Office Culture, in the Top 50% for Meetings, and in the Top 50% for Outlook. Kim is generally unpopular with Coupang employees, but ranks especially low with employees with 3 to 6 Years experience, and by Female employees and Male employees. However, Asian or Pacific Islander employees have a slightly more favorable view of the CEO. When compared to Coupang’s competitors, Bom Kim ranks below Amazon CEO Andy Jassy.
Coupang Leadership
The Coupang Executive Team is rated a “C-” and led by CEO Bom Kim, Head of Retail Systems, Promotions and Subscriptions; GM Coupang Seattle Tapan Shah, and Vice President of Finance, Global Operations Stefan Boyd
Bom Kim CEO / President
Bom Kim serves as the CEO / President of Coupang.
Tapan Shah Head of Retail Systems, Promotions and Subscriptions; GM Coupang Seattle
Tapan Shah serves as the Head of Retail Systems, Promotions and Subscriptions; GM Coupang Seattle of Coupang.
Stefan Boyd Vice President of Finance, Global Operations
Stefan Boyd serves as the Vice President of Finance, Global Operations of Coupang. Stefan started at Coupang in June of... read more
Brad Harbach Senior Director - Global Imports
Brad Harbach serves as the Senior Director - Global Imports of Coupang. Brad started at Coupang in February of 2018.... read more
Erik Rehn VP Product and Engineering for FC & Transportation Systems
Erik Rehn serves as the VP Product and Engineering for FC & Transportation Systems of Coupang.
Andrew Jeon VP Engineering
Andrew Jeon serves as the VP Engineering of Coupang.
Coupang Salaries
How much does Coupang pay?
How much do people at Coupang get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Coupang is $124,509, or $59 per hour, while the estimated median salary is $128,966, or $62 per hour.
At Coupang, the highest paid job is a Director of Sales at $227,097 annually and the lowest is a CS Rep at $46,032 annually. Average Coupang salaries by department include: Product at $175,731, Customer Support at $63,142, Legal at $153,079, and HR at $116,670. Half of Coupang salaries are above $128,966.
33 employees at Coupang rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 97 ratings) while 31 employees at Coupang rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 31 ratings).
Salaries contributed from Coupang employees include job titles like Senior Developer and Director of Business Development. Comparably data has a total of 0 salary records from Coupang employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $101k | $101k | 17th Percentile |
33rd Percentile $126k | $126k | 33rd Percentile |
50th Percentile $174k | $174k | 50th Percentile |
67th Percentile $222k | $222k | 67th Percentile |
83rd Percentile $270k | $270k | 83rd Percentile |
100th Percentile $271k | $271k | 100th Percentile |
$124,509*
Average Compensation
$128,966*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Coupang Salaries by Department
Diversity & Inclusion at Coupang
Diverse employees at Coupang score the company 52/100 across various culture categories, placing Coupang in the Bottom 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Coupang across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Coupang Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Coupang PTO
Coupang PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Coupang Careers
Coupang Jobs
No Recent Jobs found for Coupang on Comparably
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H1B Visa
In 2019, Coupang applied for 51 H1B visas. Of the work permits applied for, 98% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Coupang unveil that one approved work permit application was withdrawn before the employee’s start date.
Work Permit Application Outcome
51
Total Applied
H1B Applications Outcome
- 98% Granted (50 out of 51)
- 0% Denied ( out of 51)
- 2% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 51)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 51)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Coupang Know You Want To Work There
Overview of Candidates Interested in Coupang on Comparably
Candidates By Department
All Industries | 60% | |
|---|---|---|
Legal | 20% | |
Engineering | 20% |
Candidates By Location
Houston | 40% | |
|---|---|---|
Sacramento | 20% | |
New York City | 20% | |
San Francisco | 20% |
Frequently Asked Questions regarding Coupang
What is Coupang address?
Coupang location is at Samseong-Dong,, Gangnam-Gu
Who is the CEO of Coupang?
Coupang CEO is Bom Kim, their score by employees is 63
What is Coupang eNPS?
The eNPS for Coupang is -17
What is the salary for Lead Engineer in Coupang?
Lead Engineer average salary in the US is 139k
What are the salaries in the Legal in Coupang?
The average salaries for Legal in Coupang is 153k
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