Craneware provides automated revenue integrity solutions to improve financial performance in healthcare organizations. read more
Craneware Company Culture
Craneware Culture
This score is derived from employee ratings & reviews2.4/5
Craneware's Overall Culture is rated D-
Top Rated Culture Dimensions
Compensation
C+Diversity
CPerks & Benefits
CManager
C-Happiness
C-Craneware CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Keith Neilson
45 /100
See More
Diversity at Craneware
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Diverse employees at Craneware have rated Happiness, Perks And Benefits, and Compensation as the highest categories they have scored
Women at Craneware
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCraneware eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Recommend to a Friend?
-36
Craneware employees are -36% more likely to recommend Craneware as a great place to work
| 23% | Promoters |
|---|---|
| 18% | Passives |
| 59% | Detractors |
Working at Craneware
Working at Craneware is rated below average by 25 employees, across various culture dimensions. Craneware employees rate Compensation highest among all categories, and think that Work Culture and Environment have the most room for improvement, putting Craneware’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Atlanta. See below in detail how working at Craneware was rated by employees.
Overall Company Culture at Craneware
D-
Overall Company Culture at Craneware is rated D-
Last updated 16 days ago
Bottom
10%
Craneware ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Craneware Employee Reviews
Out of 28 Craneware employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Craneware improve their work culture.
| Positive Reviews | 61% |
|---|---|
| Constructive Feedback | 39% |
Positive Reviews From Craneware Employees
- What makes you most happy at work?The people who show up motivated despite it all. They really care and that is uplifting.
- What is the best part about your compensation package?Time off and sick time are generous.
- What do you like best about the leadership team?There are really good leaders that are being drowned out by the bad ones. These are people who ask questions and come with support for people who are just trying to the right thing for the business.
Constructive Feedback From Craneware Employees
- What do your coworkers need to improve and how could you work together better?My immediate coworkers are hard working and honest. My extended team is emotional and consumed with "swim lanes". Other teams in the business take every opportunity to kick other people under the bus.
- Why do you feel undervalued and what would make you feel better about your compensation?Absolutely, they control commissions no matter how hard you work
- What does the leadership team need to get better at?Listen more to those who have had more than one tech job in their lives. Stop antagonizing your employees
Craneware Company Information
Craneware Company Overview
Craneware provides automated revenue integrity solutions to improve financial performance in healthcare organizations.
| Headquarter | 3340 Peachtree Road, N.E., Suite 850 Atlanta, GA United States of America |
|---|---|
| Website | craneware.com |
| Founding Date | 1999 |
| Tel | +44 1506 407666 |
| Company Status | Public |
Craneware Competitors
Craneware competitors include Picis and Kareo. Craneware ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Craneware compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
A Day in the Life
A Day in the Life
Craneware employees generally work 10.4 hrs a day
Work Hours
A Day in the Life
Employees at Craneware report the work pace is bureaucratic
Work Pace
A Day in the Life
64% of Craneware employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Craneware employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
57% of Craneware employees call their work environment negative
Environment
Craneware Employees
25 employees at Craneware have reviewed Craneware across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 16 days ago.
Overall, the 25 Craneware employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Craneware are generally satisfied with their total compensation at Craneware, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Craneware are not very pleased with their team. 25 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Craneware are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Craneware believe the environment at Craneware is negative. Most Participants believe the pace of work at Craneware is bureaucratic. About 14% of the employees at Craneware work 8 hours or less, while 14% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Craneware are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Craneware - Employee Onboarding
The prevailing opinion from employees about joining Craneware is that the company was very unprepared on their first day. Craneware employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Craneware KPIs and OKRs
Employees’ understanding of Craneware's KPIs and OKRs is essential for its success. Out of 2 Craneware employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Craneware CEO & Leadership
Craneware CEO - Keith Neilson
45 /100
Keith’s approval rate is lower compared to CEOs at similar sized companies, putting Keith in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Atlanta. Keith Neilson’s employees rank Craneware in the Top 50% for Compensation, in the Bottom 40% for Perks And Benefits, and in the Bottom 35% for Manager. Neilson is generally unpopular with Craneware employees, but ranks especially low with employees with Over 10 Years experience. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to Craneware’s competitors, Keith Neilson ranks below both Picis CEO Marcus Perez and Kareo CEO Dan Rodrigues.
Craneware Leadership
The Craneware Executive Team is rated a “D-” and led by CEO Keith Neilson, Chief Technology Officer Marty Smith, and Chief Marketing Officer Mark Montgomery
Keith Neilson CEO / President
Keith Neilson serves as the CEO / President of Craneware.
Marty Smith Chief Technology Officer
Marty Smith serves as the Chief Technology Officer of Craneware. Marty started at Craneware in Sep of 2016. Marty... read more
Mark Montgomery Chief Marketing Officer
Mark Montgomery serves as the Chief Marketing Officer of Craneware. Mark started at Craneware in Sep of 2013. Mark... read more
Richard Rizza Sr Vice President of Finance
Richard Rizza serves as the Sr Vice President of Finance of Craneware. Richard started at Craneware in Sep of 2008.... read more
Sandy Rasmussen Senior Vice President Finance and Operations
Sandy Rasmussen serves as the Senior Vice President Finance and Operations of Craneware. Sandy started at Craneware in... read more
Bret Cottick Regional Vice President of Sales
Bret Cottick serves as the Regional Vice President of Sales of Craneware. Bret started at Craneware in Jan of 2012. Bret... read more
Eric Shubin VP Sales - East Region
Eric Shubin serves as the VP Sales - East Region of Craneware. Eric started at Craneware in Jan of 2018. Eric currently... read more
Craneware Salaries
How much does Craneware pay?
How much do people at Craneware get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Craneware is $112,885, or $54 per hour, while the estimated median salary is $115,159, or $55 per hour.
At Craneware, the highest paid job is a Director of Engineering at $217,163 annually and the lowest is an Admin Assistant at $39,416 annually. Average Craneware salaries by department include: Engineering at $141,424, Business Development at $95,539, Design at $100,366, and Operations at $69,116. Half of Craneware salaries are above $115,159.
14 employees at Craneware rank their Compensation in the Top 50% of similar sized companies in the US (based on 44 ratings) while 14 employees at Craneware rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 16 ratings).
Last updated 16 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $114k | $114k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $217k | $217k | 67th Percentile |
83rd Percentile $255k | $255k | 83rd Percentile |
100th Percentile $271k | $271k | 100th Percentile |
$112,885*
Average Compensation
$115,159*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Craneware Salaries by Department
Diversity & Inclusion at Craneware
Diverse employees at Craneware score the company 66/100 across various culture categories, placing Craneware in the Bottom 40% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Craneware across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Craneware PTO
Craneware's PTO and Vacation policy typically gives 10-15 days off a year. Craneware's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Craneware Careers
Craneware Jobs
No Recent Jobs found for Craneware on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, Craneware applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
2
Total Applied
H1B Applications Outcome
- 100% Granted (2 out of 2)
- 0% Denied ( out of 2)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Craneware Know You Want To Work There
Frequently Asked Questions regarding Craneware
What is Craneware address?
Craneware location is at 3340 Peachtree Road, N.E., Suite 850
Who is the CEO of Craneware?
Craneware CEO is Keith Neilson, their score by employees is 45
What is Craneware eNPS?
The eNPS for Craneware is -36
What is the salary for Business Analyst in Craneware?
Business Analyst average salary in the US is 74k
What are the salaries in the Customer Support in Craneware?
The average salaries for Customer Support in Craneware is 57k
×