Credit Karma Culture | Comparably
Credit Karma Claimed Company
Credit Karma is a web and mobile-based platform that allows users to monitor and evaluate their credit and financial status in the United States. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
294
TOTAL
RATINGS
5400

Credit Karma Company Culture

Credit Karma Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

Top Rated Culture Dimensions

Credit Karma CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Kenneth Lin Credit Karma's CEO
Kenneth Lin
94 /100

Diversity at Credit Karma

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Credit Karma have rated Happiness, CEO Rating, and Compensation as the highest categories they have scored

Women at Credit Karma

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Credit Karma have rated CEO Rating, Perks And Benefits, and Happiness as the highest categories they have scored

Credit Karma eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

78

Credit Karma employees are 78% more likely to recommend Credit Karma as a great place to work

83%Promoters
12%Passives
5%Detractors

Working at Credit Karma

Working at Credit Karma is rated highly by 294 employees, across various culture dimensions. Credit Karma employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Credit Karma’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in San Francisco. See below in detail how working at Credit Karma was rated by employees.

Overall Company Culture at Credit Karma

A+

Overall Company Culture at Credit Karma is rated A+

Last updated months ago

Top
5%

Credit Karma ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 294 Employees

View Results
0
20
40
60
80
100
HR
94
HR94
Communications
93
Communications93
IT
92
IT92
Legal
92
Legal92
Finance
91
Finance91
Marketing
89
Marketing89
Engineering
88
Engineering88
Customer Support
87
Customer Support87
Product
85
Product85
Design
83
Design83
Admin
80
Admin80
Business Dev
78
Business Dev78
Operations
78
Operations78

Credit Karma Employee Reviews

Out of 1186 Credit Karma employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Credit Karma improve their work culture.

96%
4%
Positive Reviews96%
Constructive Feedback4%

Positive Reviews From Credit Karma Employees

  • What are some of the best things about your team?
    Very productive and good culture
  • What is the best part about your compensation package?
    Salary and equity share price
  • What makes you most happy at work?
    The people the culture and the work

Constructive Feedback From Credit Karma Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    As compared to other tech companies, Credit Karma falls a little short of comparable companies, even our new parent company. Non-engineering roles are seriously deprioritized in the compensation equation.
  • What would you improve about your company's interview process?
    Stop asking LeetCode questions, start asking questions that are relevant to the job.
  • What do your coworkers need to improve and how could you work together better?
    Not over-assume and contribute more to the facilitation of business deliverables while accounting operational realities.

Credit Karma Company Information

Credit Karma Company Overview

Credit Karma is a web and mobile-based platform that allows users to monitor and evaluate their credit and financial status in the United States.

Credit Karma was founded in 2007 and its current CEO is Kenneth Lin. Since its inception 19 years ago, Credit Karma has grown to 1300 employees.

Credit Karma Mission, Vision & Values

Credit Karma Mission & Values

Credit Karma is focused on championing financial progress for over 110 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for resources as they work toward their financial goals. This includes tools for credit and identity monitoring, credit card recommendations, shopping for loans (car, home and personal), and growing their savings* -- all for free. We’ve grown significantly through the years, adding more than 70 million members in the last five alone. We currently have more than 1,300 employees spread across offices in Oakland, Charlotte, Los Angeles, and London. Disrupting the financial industry is not an easy task. That’s why we know it’s one worth doing. Our core values of helpfulness, ownership, progress and empathy guide our work and our relationships. Championing financial progress for everyone is a big mission that requires passionate people working together to

Headquarter1100 Broadway
Oakland, CA 94607
United States of America
Websitewww.creditkarma.com
Founding Date2007
Tel+1-415-675-1493
Company StatusPublic
Jobswww.creditkarma.com/careers
Social Sites
  • Credit Karma employee enjoying the annual Field Day event in LA.
  • Credit Karma employees enjoying a Field Day event.
  • Credit Karma employees enjoying a company event in Oakland.

Credit Karma Employees

Credit Karma has 1300 employees. 294 employees at Credit Karma have reviewed Credit Karma across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 294 Credit Karma employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Credit Karma are extremely happy with their total compensation at Credit Karma, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Credit Karma are extremely happy with their team. 294 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Credit Karma are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Credit Karma believe the environment at Credit Karma is positive. Most Participants believe the pace of work at Credit Karma is comfortably fast. About 70% of the employees at Credit Karma work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Credit Karma are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Credit Karma employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Credit Karma report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Credit Karma have 4+ meetings
Meetings
A Day in the Life
96% of Credit Karma employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Credit Karma employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
71% of Credit Karma employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Credit Karma employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
96% of Credit Karma employees call their work environment positive
Environment

Joining Credit Karma - Employee Onboarding

The prevailing opinion from employees about joining Credit Karma is that the company was very prepared on their first day. Credit Karma employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Credit Karma KPIs and OKRs

At Credit Karma 71% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Credit Karma's KPIs and OKRs is essential for its success. Out of 20 Credit Karma employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 14 have said yes.

AnswerPercent
Yes70%
No30%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes71%
No29%
Are the KPIs/OKRs for your department clear?

Credit Karma CEO & Leadership

Kenneth Lin Credit Karma's CEO
94 /100

Credit Karma CEO Awards and Recognitions

Best CEOs for Diversity 2022 (Large Companies)
Best CEOs for Women 2022 (Large Companies)
Best CEOs 2021 (Large Companies)
Best CEOs for Diversity 2021 (Large Companies)
Best CEOs for Women 2021 (Large Companies)

Credit Karma’s CEO Kenneth Lin started in this role in 2007. Kenneth’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. With a high CEO score, Kenneth Lin has won the Best CEOs for Women in 2022. In addition, Kenneth has garnered Best CEOs for Diversity in 2022 specifically for Diversity, making Credit Karma’s CEO one of the top rated CEOs by diverse employees. Credit Karma’s CEO is highly regarded especially by employees in the HR department, employees in the Legal department, and employees in the Operations department. However, Non-Binary employees, employees with the company for Less than 1 Year, and employees in the Design department have a less favorable view of the CEO and believe there is room for improvement. Compared to Credit Karma’s competitors, Kenneth Lin ranks right above Personal Capital CEO Jay Shah. Under Lin’s leadership, Credit Karma employee respondents are most happy about their Compensation and the company’s Environment. Professional Development and Office Culture are two areas, according to respondents, where Credit Karma could stand to see real improvement.

Credit Karma Leadership

The Credit Karma Executive Team is rated an “A+” and led by CEO Kenneth Lin, CTO Ryan Graciano, and Chief Revenue Officer Nichole Mustard

  • Kenneth Lin  CEO / President

    Kenneth Lin CEO / President

    Kenneth Lin serves as the CEO / President of Credit Karma.

  • Ryan Graciano CTO

    Ryan Graciano serves as the CTO of Credit Karma. Ryan started at Credit Karma in Jul of 2007. Ryan currently resides in... read more

  • Nichole Mustard Chief Revenue Officer

    Nichole Mustard serves as the Chief Revenue Officer of Credit Karma. Nichole started at Credit Karma in Mar of 2014.... read more

  • Greg Lull Chief Marketing Officer

    Greg Lull serves as the Chief Marketing Officer of Credit Karma. Greg started at Credit Karma in Oct of 2016. Greg... read more

  • Armond Bigian Senior Vice President, Engineering

    Armond Bigian serves as the Senior Vice President, Engineering of Credit Karma. Armond started at Credit Karma in Nov of... read more

  • Bela Pandya VP Finance

    Bela Pandya serves as the VP Finance of Credit Karma. Bela started at Credit Karma in May of 2015. Bela currently... read more

  • Lisa Wong Senior Executive Business Partner to the CFO

    Lisa Wong serves as the Senior Executive Business Partner to the CFO of Credit Karma. Lisa started at Credit Karma in... read more

  • Marcelle Rocker Senior Executive Business Partner To Chief Revenue Officer & Cofounder

    Marcelle Rocker serves as the Senior Executive Business Partner To Chief Revenue Officer & Cofounder of Credit Karma.... read more

  • Brandon Cherry Director of Compensation

    Brandon Cherry serves as the Director of Compensation of Credit Karma. Brandon started at Credit Karma in November of... read more

Credit Karma Salaries

How much does Credit Karma pay?

How much do people at Credit Karma get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Credit Karma is $142,773, or $68 per hour, while the estimated median salary is $139,847, or $67 per hour.

At Credit Karma, the highest paid job is a Director of Engineering at $242,467 annually and the lowest is a CS Rep at $54,939 annually. Average Credit Karma salaries by department include: Sales at $161,434, Product at $175,948, Customer Support at $101,816, and Business Development at $135,376. Half of Credit Karma salaries are above $139,847.

281 employees at Credit Karma rank their Compensation in the Top 5% of similar sized companies in the US (based on 874 ratings) while 275 employees at Credit Karma rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 292 ratings).

Salaries contributed from Credit Karma employees include job titles like Lead Engineer, Engineering Manager, Senior Developer, and Developer. Comparably data has a total of 23 salary records from Credit Karma employees.

Last updated months ago.

1st Percentile
$81k
$81k1st Percentile
17th Percentile
$110k
$110k17th Percentile
33rd Percentile
$140k
$140k33rd Percentile
50th Percentile
$185k
$185k50th Percentile
67th Percentile
$225k
$225k67th Percentile
83rd Percentile
$278k
$278k83rd Percentile
100th Percentile
$280k
$280k100th Percentile
$142,773*
Average Compensation
$139,847*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Credit Karma Salaries by City

Credit Karma Salaries by Department

Explore Credit Karma Salaries

Diversity & Inclusion at Credit Karma

Diverse employees at Credit Karma score the company 86/100 across various culture categories, placing Credit Karma in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Credit Karma across various culture dimensions.

Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.,,

Ranked Culture the Highest

Women 96/100
Department - Finance
Men 94/100
Department - Operations
Diverse Employees 93/100
Department - HR

Ranked Culture the Lowest

Women 61/100
Tenure - 1 to 2 Years
Men 70/100
Tenure - 2 to 5 Years
Diverse Employees 66/100
Tenure - 1 to 2 Years

Credit Karma Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Unique Office Space

Credit Karma PTO

Credit Karma's PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Credit Karma's most important benefit besides Healthcare when ranked by employees, with 59% of employees saying it is the most important benefit. Credit Karma's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy59%
Office Meals8%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo36%
$1500 - $2500/mo7%
$1000 -$1500/mo36%
$500 -$1000/mo14%
Less than $500/mo7%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding Credit Karma

What is Credit Karma address?

Credit Karma location is at 1100 Broadway

Who is the CEO of Credit Karma?

Credit Karma CEO is Kenneth Lin, their score by employees is 94

What is Credit Karma eNPS?

The eNPS for Credit Karma is 78

What is the salary for Jr Product Manager in Credit Karma?

Jr Product Manager average salary in the US is 97k

What are the salaries in the IT in Credit Karma?

The average salaries for IT in Credit Karma is 119k

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