Cubesmart Culture | Comparably
Cubesmart is a self-administered and self-managed real estate company focused on the ownership, operation, acquisition and development. read more
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
872

Cubesmart Company Culture

Cubesmart Culture

This score is derived from employee ratings & reviews
2.5/5
Cubesmart's Overall Culture is rated D

Top Rated Culture Dimensions

Cubesmart CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Christopher Marr Cubesmart's CEO
Christopher Marr
53 /100

Diversity at Cubesmart

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Diverse employees at Cubesmart have rated Team, Manager, and Leadership as the highest categories they have scored

Women at Cubesmart

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Cubesmart have rated Retention, Team, and Environment as the highest categories they have scored

Cubesmart eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-42

Cubesmart employees are -42% more likely to recommend Cubesmart as a great place to work

19%Promoters
20%Passives
61%Detractors

Working at Cubesmart

Working at Cubesmart is rated below average by 80 employees, across various culture dimensions. Cubesmart employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Cubesmart’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Wilmington, DE. See below in detail how working at Cubesmart was rated by employees.

Overall Company Culture at Cubesmart

D

Overall Company Culture at Cubesmart is rated D

Last updated 7 days ago

Bottom
15%

Cubesmart ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 80 Employees

View Results
0
20
40
60
80
100
Sales
72
Sales72
Operations
63
Operations63
Customer Support
46
Customer Support46

Cubesmart Employee Reviews

Out of 121 Cubesmart employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Cubesmart improve their work culture.

54%
46%
Positive Reviews54%
Constructive Feedback46%

Positive Reviews From Cubesmart Employees

  • What is most positive about the culture and environment at your company?
    meeting the customers and interacting
  • What do you like best about the leadership team?
    the happiness for each other
  • What did you like most about the interview process?
    What I liked most was how confortable the interviewer made me feel

Constructive Feedback From Cubesmart Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    To feel valued I would like to feel more safe at the store.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I want share matching. I'd be happier with cubesmarts compensation layout if they offered share matching. 1 share purchase with 1 share contribution of (NYSE)CUBE
  • What needs to change to make the company culture better?
    Everyone gets the same treatment accross the board!

Cubesmart Company Information

Cubesmart Company Overview

Cubesmart is a self-administered and self-managed real estate company focused on the ownership, operation, acquisition and development.

Cubesmart Mission, Vision & Values

Cubesmart Mission & Values

CubeSmart is a $6 billion NYSE-traded real estate investment trust whose mission is to simplify the organizational challenges created by our over 1,000,000 customers’ many life events with innovative solutions and genuine care. Our single most important goal is to provide exceptional service to our customers who need us. Whether you want to grow your career at an incredible company or are specifically looking for full-time self-storage employment opportunities, we’re glad you’re here

Headquarter460 E Swedesford Rd
Wayne, PA
United States of America
Websitewww.cubesmart.com/
Founding Date2004
Tel6102935720
Company StatusPublic
StockCUBE

Cubesmart Competitors

Cubesmart competitors include Public Storage, Kimco Realty, and LifeStorage. Cubesmart ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Cubesmart compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Public Storage's Logo
    Public Storage
    4.7/5
  2. #2
    Kimco Realty's Logo
    Kimco Realty
    4.3/5
  3. #3
    Cubesmart's Logo
    Cubesmart
    2.5/5
  4. #4
    LifeStorage's Logo
    LifeStorage
    2.5/5

Cubesmart Employees

80 employees at Cubesmart have reviewed Cubesmart across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 7 days ago.

Overall, the 80 Cubesmart employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Cubesmart are mostly dissatisfied with their total compensation at Cubesmart, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Cubesmart are mostly dissatisfied with their team. 80 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Cubesmart are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Cubesmart believe the environment at Cubesmart is positive. Most Participants believe the pace of work at Cubesmart is moderate. About 87% of the employees at Cubesmart work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Cubesmart are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Cubesmart - Employee Onboarding

The prevailing opinion from Comparably users in Wilmington, DE about their company is that it was very prepared on their first day. Wilmington, DE employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Cubesmart KPIs and OKRs

Employees’ understanding of Cubesmart's KPIs and OKRs is essential for its success. Out of 2 Cubesmart employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Cubesmart CEO & Leadership

Cubesmart CEO - Christopher Marr

Christopher Marr Cubesmart's CEO
53 /100

Christopher’s approval rate is lower compared to CEOs at similar sized companies, putting Christopher in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Wilmington, DE. Christopher Marr’s employees rank Cubesmart in the Bottom 40% for Environment, in the Bottom 40% for Manager, and in the Bottom 20% for Leadership. Marr is generally unpopular with Cubesmart employees, but ranks especially low with employees in the Customer Support department, and by Caucasian employees and African American/Black employees. However, Hispanic or Latino employees have a slightly more favorable view of the CEO. When compared to Cubesmart’s competitors, Christopher Marr ranks below both Public Storage CEO Joseph Russell Jr. and Kimco Realty CEO Conor Flynn.

Cubesmart Leadership

The Cubesmart Executive Team is rated a “D-” and led by CEO Christopher Marr, Senior Vice President of Operations Joel Keaton, and Senior VP, Chief Legal Officer & Secretary Jeffrey Foster

  • Christopher Marr  CEO / President

    Christopher Marr CEO / President

    Christopher Marr serves as the CEO / President of Cubesmart.

  • Joel Keaton Senior Vice President of Operations

    Mr. Joel Keaton serves as the Senior Vice President of Operations at CubeSmart. Mr. Keaton has direct oversight of the... read more

  • Jeffrey Foster Senior VP, Chief Legal Officer & Secretary

    Mr. Jeffrey P. Foster, also known as Jeff, has been the Chief Legal officer, Senior Vice President and Secretary of... read more

  • Timothy Martin Chief Financial Officer and Treasurer

    Mr. Timothy M. Martin, also known as Tim, has been the Chief Financial Officer and Treasurer at CubeSmart since November... read more

  • Jonathan Perry Chief Investment Officer and Senior Vice President

    Mr. Jonathan L. Perry has been Chief Investment Officer and Senior Vice President at CubeSmart since March 13, 2017. Mr.... read more

  • Ajai Nair Chief Information Officer and Vice President

    Mr. Ajai Nair has been a Vice President and Chief Information Officer of CubeSmart since February 1, 2007. Mr. Nair... read more

  • Jeffrey Foster Chief Legal Officer and Corporate Secretary

    Jeffrey Foster serves as the Chief Legal Officer and Corporate Secretary for CubeSmart. Jeffrey started at CubeSmart in... read more

  • Amy Cross Chief Information Officer

    Amy Cross serves as the Chief Information Officer for CubeSmart. Amy started at CubeSmart in October of 2018. Amy is... read more

  • Matthew DeNarie Vice President of Accounting & Controller

    Matthew DeNarie serves as the Vice President of Accounting & Controller of CubeSmart. Matthew started at CubeSmart in... read more

Cubesmart Salaries

How much does Cubesmart pay?

How much do people at Cubesmart get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Cubesmart is $122,333, or $58 per hour, while the estimated median salary is $117,516, or $56 per hour.

At Cubesmart, the highest paid job is a Director of Sales at $218,349 annually and the lowest is an Admin Assistant at $42,305 annually. Average Cubesmart salaries by department include: Customer Support at $63,819, Admin at $74,703, HR at $115,833, and Legal at $154,101. Half of Cubesmart salaries are above $117,516.

48 employees at Cubesmart rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 138 ratings) while 44 employees at Cubesmart rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 45 ratings).

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$92k
$92k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$163k
$163k50th Percentile
67th Percentile
$218k
$218k67th Percentile
83rd Percentile
$260k
$260k83rd Percentile
100th Percentile
$270k
$270k100th Percentile
$122,333*
Average Compensation
$117,516*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Cubesmart Salaries by Department

Explore Cubesmart Salaries

Diversity & Inclusion at Cubesmart

Diverse employees at Cubesmart score the company 68/100 across various culture categories, placing Cubesmart in the Top 40% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cubesmart across various culture dimensions.

Ranked Culture the Highest

Women 71/100
Department - Sales
Men N/A/100
Diverse Employees 78/100
Department - Sales

Ranked Culture the Lowest

Women 47/100
Department - Customer Support
Men N/A/100
Diverse Employees 47/100
Department - Customer Support

Cubesmart Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Cubesmart PTO

Cubesmart's PTO and Vacation policy typically gives 0-10 days off a year. Cubesmart's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Cubesmart Careers

Cubesmart Jobs

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Let Cubesmart Know You Want To Work There

Overview of Candidates Interested in Cubesmart on Comparably

Candidates By Department

Sales
100%

Candidates By Location

Brighton
14%
New York City
14%
Mesa
14%
Atlanta
14%
Tampa
14%
Other
29%

Frequently Asked Questions regarding Cubesmart

What is Cubesmart address?

Cubesmart location is at 460 E Swedesford Rd

Who is the CEO of Cubesmart?

Cubesmart CEO is Christopher Marr, their score by employees is 53

What is Cubesmart eNPS?

The eNPS for Cubesmart is -42

What is Cubesmart revenue?

Cubesmart revenue is $558M

What is the salary for Jr Product Manager in Cubesmart?

Jr Product Manager average salary in the US is 97k

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