Dairy Queen Employee Reviews
Out of 1011 Dairy Queen employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Dairy Queen improve their work culture. The Product team, with 85% positive reviews, reports the best experience at Dairy Queen compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Patience, training, manners, professionalism, and kindness
They need to do better with accountability and taking care of their work
They need to work on actually listening to the everyday workers and not only the management
Leading us as a team, theres lack of communication and being tespectful. They have created a toxic work place where we are put down, screamed and cussed at.
People's names and faster resolutions to problems and the ability to resolve problems the correct way
Why do you feel undervalued and what would make you feel better about your compensation?
If they would put more care into their employees
If I had any benefits besides only 1 week of PTO every year.
Too much to get into here......suffice it to say employees are merely tools for their end goal
A different place of employment
Healthcare and more than minimum wage
What do your coworkers need to improve and how could you work together better?
The lack of communication and staff makes it hard to stay on the same page and hold a good relationship
Communication, acountability and working together as a team.
They could improve their communication skills and how they react when they dont agree with a manager. We could work together better if majority of the staff wasn't family that feels as if there above everyone just because the GM is their mother
Review from Sales Dept
need to get better at not gossiping or mixing personal life with work life. needs more adults hired rather than teenagers running the store
Working better as a team and reapecting each other
What needs to change to make the company culture better?
My team should work together , and show effort into doing their task.
Review from HR Dept
New management and more employees. Company codes, conduct, and policies being followed. Employees actually being trained instead of just being thrown in to a postition to learn on their own.
Review from Sales Dept
Cleanliness of store and no more drinking on the job would be a great start
Good worker more products and fast service
The owner is very homophobic and will not hire people because of the way they look and will make some people leave because of the way they look and won't hire because of the way they look very homophobic if you will
Review from Customer Support Dept
What would you improve about your company's interview process?
Care a little more about people
Be clean and consice with your words
I would hire based on work ethic
Review from Sales Dept
better management and actually interviewing candidates before hiring
very long interview and personal questions that should not be asked
What's going wrong and how can it be improved?
Better training for everyone owners included
Problems within staff leads to terrible customer service
Review from HR Dept
I need to be payed on time and there needs to be more communication and better pay
Review from Sales Dept
treatment of employees has gotten extremely out of habd
Staffing training and valued or atleast paid better for being overworked
What would you most like to see improved at your company?
Payroll and hiring training for the week