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Dairy Queen Claimed Company

Dairy Queen develops, licenses, and services a system of fast food stores in Canada. read more

EMPLOYEE PARTICIPANTS: 1142

TOTAL RATINGS: 10672

CEO: Troy Bader

Dairy Queen Company Culture

Dairy Queen Culture

This score is derived from employee ratings & reviews

2.5/5

Dairy Queen's Overall Culture is rated D

Top Rated Culture Dimensions

Environment

C+

Office Culture

Gender

C-

Professional Development

C-

Diversity

Dairy Queen CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Troy Bader

57 /100

Diversity at Dairy Queen

Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Diverse employees at Dairy Queen have rated Environment, Office Culture, and Work Culture as the highest categories they have scored

Women at Dairy Queen

Bottom 30%Bottom 30% of Similar Size Companies on Comparably

C-

Women at Dairy Queen have rated Environment, Work Culture, and Team as the highest categories they have scored

Dairy Queen eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-40

Dairy Queen employees are -40% more likely to recommend Dairy Queen as a great place to work

22%	Promoters
16%	Passives
62%	Detractors

Working at Dairy Queen

Working at Dairy Queen is rated below average by 1142 employees, across various culture dimensions. Dairy Queen employees rate Environment highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Dairy Queen’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Minneapolis. See below in detail how working at Dairy Queen was rated by employees.

Overall Company Culture at Dairy Queen

Overall Company Culture at Dairy Queen is rated D

Last updated 6 days ago

Bottom

15%

Dairy Queen ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1142 Employees

View Results

100

Summary	Department	Score
Marketing 70	Marketing	70
Operations 69	Operations	69
Product 67	Product	67
Admin 66	Admin	66
Customer Support 60	Customer Support	60
Sales 58	Sales	58
HR 56	HR	56
Design 55	Design	55
Communications 48	Communications	48
Customer Success 42	Customer Success	42

Dairy Queen Employee Reviews

Out of 1011 Dairy Queen employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Dairy Queen improve their work culture.

66%

34%

Positive Reviews	66%
Constructive Feedback	34%

Positive Reviews From Dairy Queen Employees

What do you like best about the leadership team?
Everyone is understanding and patient
Anonymous ReviewPosted 7 days ago
What do you like best about the leadership team?
Thanks y'all for helping me
Review from HR DeptAnonymous Review
What is most positive about the culture and environment at your company?
Positive employes/coworkers and some of the nicest customers made some of my best friends at this job just need to fix corrupt management
Anonymous Review

Constructive Feedback From Dairy Queen Employees

What does the leadership team need to get better at?
Patience, training, manners, professionalism, and kindness
Anonymous Review
What do your coworkers need to improve and how could you work together better?
The lack of communication and staff makes it hard to stay on the same page and hold a good relationship
Anonymous Review
What would you improve about your company's interview process?
Care a little more about people
Anonymous Review

Dairy Queen Company Information

Dairy Queen Company Overview

Dairy Queen develops, licenses, and services a system of fast food stores in Canada.

Dairy Queen was founded in 1940 and its current CEO is Troy Bader. Since its inception 86 years ago, Dairy Queen has grown to 10001 employees.

Dairy Queen Mission, Vision & Values

Dairy Queen Mission Statement

To create positive memories for all who touch DQ

Dairy Queen Vision Statement

To be the world’s favorite quick-service restaurant.

Dairy Queen Values

Uphold Intergrity
Foster Teamwork
Deliver Service
Promote Growth
Appreciate Heritage
Embrace Heritage
Embrace Change
Support Community

Dairy Queen Mission, Vision & Values

Headquarter	Minneapolis, MN United States of America
Website	dairyqueen.com
Founding Date	1940
Tel	(905) 639-1492
Company Status	Private

Dairy Queen Competitors

Dairy Queen competitors include Baskin Robbins, McDonald's, and Burger King. Dairy Queen ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Dairy Queen compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About Dairy Queen Competitors

Dairy Queen Employees

Dairy Queen has 10001 employees. 1142 employees at Dairy Queen have reviewed Dairy Queen across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.

Overall, the 1142 Dairy Queen employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Dairy Queen are mostly dissatisfied with their total compensation at Dairy Queen, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Dairy Queen are not very pleased with their team. 1142 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Dairy Queen are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Dairy Queen believe the environment at Dairy Queen is positive. Most Participants believe the pace of work at Dairy Queen is extremely fast. About 80% of the employees at Dairy Queen work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Dairy Queen are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life

Dairy Queen employees generally work 8.1 hrs a day

Work Hours

A Day in the Life

Employees at Dairy Queen report the work pace is extremely fast

Work Pace

A Day in the Life

On a typical day, employees at Dairy Queen have 0 meetings

Meetings

A Day in the Life

66% of Dairy Queen employees look forward to interacting with their team every day

Coworkers

A Day in the Life

Dairy Queen employees most often take 0-10 paid vacation and sick days each year

Perks & Benefits

A Day in the Life

57% of Dairy Queen employees report they are happy with their work life balance

Work Life Balance

A Day in the Life

Dairy Queen employees never get valuable feedback on how to improve at work

Feedback

A Day in the Life

52% of Dairy Queen employees call their work environment negative

Environment

Joining Dairy Queen - Employee Onboarding

The prevailing opinion from employees about joining Dairy Queen is that the company was prepared on their first day. Dairy Queen employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Dairy Queen Employee Onboarding

Dairy Queen KPIs and OKRs

At Dairy Queen 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Dairy Queen's KPIs and OKRs is essential for its success. Out of 17 Dairy Queen employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.

Answer	Percent
Yes	59%
No	41%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	100%
No	0%

Are the KPIs/OKRs for your department clear?

Dairy Queen KPIs & OKRs

Dairy Queen CEO & Leadership

Dairy Queen CEO - Troy Bader

57 /100

Dairy Queen’s CEO Troy Bader started in this role in 2019. Troy’s approval rate is lower compared to CEOs at similar sized companies, putting Troy in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Minneapolis. Troy Bader’s employees rank Dairy Queen in the Top 50% for Environment, in the Bottom 40% for Office Culture, and in the Bottom 30% for Professional Development. Bader is generally unpopular with Dairy Queen employees, but ranks especially low with employees in the Customer Success department, and by employees in the HR department and employees in the Communications department. However, employees with the company for 5 to 10 Years have a slightly more favorable view of the CEO. When compared to Dairy Queen’s competitors, Troy Bader ranks below both McDonald's CEO Chris Kempczinski and Baskin Robbins CEO Dave Hoffmann.

Dairy Queen Leadership

The Dairy Queen Executive Team is rated a “D” and led by CEO Troy Bader, Executive Vice President, U.S. Marketing Maria Hokanson, and Area Vice President Operations Steve Rapuano

Explore Dairy Queen Leadership Team

Dairy Queen Salaries

How much does Dairy Queen pay?

How much do people at Dairy Queen get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Dairy Queen is $116,531, or $56 per hour, while the estimated median salary is $108,702, or $52 per hour.

At Dairy Queen, the highest paid job is a Director of Business Development at $240,000 annually and the lowest is an Admin Assistant at $48,638 annually. Average Dairy Queen salaries by department include: Finance at $89,997, Business Development at $115,736, HR at $127,336, and Communications at $231,240. Half of Dairy Queen salaries are above $108,702.

562 employees at Dairy Queen rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 1684 ratings) while 546 employees at Dairy Queen rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 556 ratings).

Salaries contributed from Dairy Queen employees include job titles like Developer, Director of Business Development, and CS Rep. Comparably data has a total of 2 salary records from Dairy Queen employees.

Last updated 6 days ago.

Dairy Queen Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $68k	$68k	1st Percentile
17th Percentile $87k	$87k	17th Percentile
33rd Percentile $109k	$109k	33rd Percentile
50th Percentile $170k	$170k	50th Percentile
67th Percentile $235k	$235k	67th Percentile
83rd Percentile $271k	$271k	83rd Percentile
100th Percentile $301k	$301k	100th Percentile

$116,531^*

Average Compensation

$108,702^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Dairy Queen Salaries by Department

Explore Dairy Queen Salaries

Diversity & Inclusion at Dairy Queen

Diverse employees at Dairy Queen score the company 57/100 across various culture categories, placing Dairy Queen in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Dairy Queen across various culture dimensions.

Ranked Culture the Highest

Women 68/100

Department - Product

Men 87/100

Tenure - Over 10 Years

Diverse Employees 68/100

Department - Product

Ranked Culture the Lowest

Women 35/100

Department - Communications

Men 50/100

Department - Design

Diverse Employees 35/100

Department - Customer Success

Explore Dairy Queen Diversity & Inclusion

Dairy Queen Perks & Benefits

Health & Wellness

Dental Insurance
Health Insurance

Explore Dairy Queen Perks and Benefits

Dairy Queen PTO

Dairy Queen's PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Dairy Queen's most important benefit besides Healthcare when ranked by employees, with 60% of employees saying it is the most important benefit. Dairy Queen's benefits and PTO Package averages to represent a less than $500 cash value per month.

Answer	Percent
Flex Time	40%
Vacation Policy	60%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	50%
No	50%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	10%
$1000 -$1500/mo	10%
$500 -$1000/mo	0%
Less than $500/mo	80%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Dairy Queen PTO Policy

Dairy Queen Careers

Dairy Queen Jobs

No Recent Jobs found for Dairy Queen on Comparably

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Let Dairy Queen Know You Want To Work There

Overview of Candidates Interested in Dairy Queen on Comparably

Candidates By Department

	IT	25%
	Design	13%
	All Industries	13%
	Business Development	13%
	Product	13%
	Other	25%

Candidates By Location

	Minneapolis	50%
	Seattle	13%
	Osseo	13%
	La Verne	13%
	Other	13%

Frequently Asked Questions regarding Dairy Queen

Who is the CEO of Dairy Queen?

Dairy Queen CEO is Troy Bader, their score by employees is 57

What is Dairy Queen eNPS?

The eNPS for Dairy Queen is -40

What is the salary for Creative Director in Dairy Queen?

Creative Director average salary in the US is 170k

What are the salaries in the Legal in Dairy Queen?

The average salaries for Legal in Dairy Queen is 130k

How many employees work in Dairy Queen?

Dairy Queen has 10001 employees

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