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informal and friendly with good facilities
What do you like best about the leadership team?
friendly, firm and strict, experienced
What's going wrong and how can it be improved?
the lack of services and authority i have to solve/satisfy customers I would like more flexibility in the solution I can offer complaining customers
Why do you feel undervalued and what would make you feel better about your compensation?
during peak periods, i as a fronline customer service agent do not get compensated for the exhaustion of mental health from listening to complaints and angry entitled people
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