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Anonymously Rate Your Experience & Make Work BetterDirectBuy employees are -100% more likely to recommend DirectBuy as a great place to work
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Working at DirectBuy is rated below average by 6 employees, across various culture dimensions. DirectBuy employees rate Meetings highest among all categories, and think that Compensation and Leadership have the most room for improvement, putting DirectBuy’s culture in the Bottom 5% compared to similar sized companies on Comparably. See below in detail how working at DirectBuy was rated by employees.
Overall Company Culture at DirectBuy is rated F
Last updated months ago
DirectBuy ranks in the Bottom 5% of other companies on Comparably with for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 17 DirectBuy employee reviews, 13% were positive. The remaining 87% were constructive reviews with the goal of helping DirectBuy improve their work culture.
| Positive Reviews | 13% |
|---|---|
| Constructive Feedback | 87% |
What is the best part about your compensation package?The pay is very good for working in a call center setting.
What are some of the best things about your team?My team is one of the top performing agents and works well together
What does the leadership team need to get better at?The manager for the Membership team is very much a micro manager. She must have her hand in everything.
What does the leadership team need to get better at?Accepting people’s differences and allowing them to bring their own unique talents to the script
What needs to change to make the company culture better?Add some color into the building and take away the cubicles.
DirectBuy is an exclusive club for members who want a better way to shop for products for their homes and achieve the lifestyles.
| Headquarter | United States of America |
|---|---|
| Website | www.directbuy.com |
6 employees at DirectBuy have reviewed DirectBuy across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 DirectBuy employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at DirectBuy are mostly dissatisfied with their total compensation at DirectBuy, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at DirectBuy are not very pleased with their team. 6 Participants grade the quality of their coworkers a D. Less than half believe the meetings at DirectBuy are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at DirectBuy believe the environment at DirectBuy is negative. Most Participants believe the pace of work at DirectBuy is bureaucratic. About 75% of the employees at DirectBuy work 8 hours or less.
Overall, the employees at DirectBuy are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no DirectBuy employees have provided insight into whether or not they clearly understand DirectBuy's KPIs and OKRs.
Michael’s approval rate is lower compared to CEOs at similar sized companies, putting Michael in the Bottom 5% of all CEOs of similar-sized companies on Comparably. Michael Bornhorst’s employees rank DirectBuy in the Bottom 15% for Meetings, in the Bottom 15% for Team, and in the Bottom 10% for Environment.
The DirectBuy Executive Team is rated a “D-” and led by CEO Michael Bornhorst, Chief Operations Officer Dylan Astle, and CFO Mark Boggess
Michael Bornhorst CEO / President
Michael Bornhorst serves as the CEO / President of DirectBuy.
Dylan Astle Chief Operations Officer
Dylan Astle serves as the Chief Operations Officer of DirectBuy of Portland. Dylan started at DirectBuy of Portland in... read more
Mark Boggess CFO
Mark Boggess serves as the CFO of DirectBuy.
Colin Umphreys VP Finance
Colin Umphreys serves as the VP Finance of DirectBuy of Portland. Colin started at DirectBuy of Portland in Oct of 2017.... read more
Philippe Gagnon VP of Marketing
Philippe Gagnon serves as the VP of Marketing of DirectBuy of Portland. Philippe started at DirectBuy of Portland in Jan... read more
Gabriel Kovacs VP of Marketing
Gabriel Kovacs serves as the VP of Marketing of DirectBuy of Portland. Gabriel started at DirectBuy of Portland in Jul... read more
C Yast Vice President and General Counsel
C Yast serves as the Vice President and General Counsel of DirectBuy.
How much do people at DirectBuy get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at DirectBuy is $115,015, or $55 per hour, while the estimated median salary is $116,352, or $55 per hour.
At DirectBuy, the highest paid job is a General Counsel at $265,605 annually and the lowest is a CS Rep at $43,953 annually. Average DirectBuy salaries by department include: Customer Support at $57,574, Admin at $53,703, Engineering at $125,196, and Operations at $91,746. Half of DirectBuy salaries are above $116,352.
5 employees at DirectBuy rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 13 ratings) while 4 employees at DirectBuy rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
20th Percentile $92k | $92k | 20th Percentile |
40th Percentile $115k | $115k | 40th Percentile |
60th Percentile $194k | $194k | 60th Percentile |
80th Percentile $259k | $259k | 80th Percentile |
100th Percentile $356k | $356k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at DirectBuy across various culture dimensions.
DirectBuy PTO policy is a critical component of the benefits package offered to employees.

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Who is the CEO of DirectBuy?
DirectBuy CEO is Michael Bornhorst, their score by employees is 24
What is DirectBuy eNPS?
The eNPS for DirectBuy is -100
What is the salary for Jr Developer in DirectBuy?
Jr Developer average salary in the US is 78k
What are the salaries in the Design in DirectBuy?
The average salaries for Design in DirectBuy is 90k
Who is DirectBuy leadership?
Dylan Astle, Mark Boggess & Frank L are part of DirectBuy leadership, Michael Bornhorst is the CEO