DSW Inc. is a United States branded footwear and accessories specialty retailer operating 326 shoe stores in 40 states read more

EMPLOYEE PARTICIPANTS: 607

TOTAL RATINGS: 4765

CEO: Roger Rawlins

DSW's Management Ratings

Based on 314 ratings, DSW employees rate their manager a "D" or 55/100. The Manager score takes into account how employees feel and value their relationship with their manager. The score is comprised from DSW employee feedback to questions like “Do you feel comfortable giving your boss negative feedback?” and “How would you rate your manager?” DSW's management structure can vary according to department, and scores are broken out accordingly, with Customer Support department ranking the managers the highest at 73/100.

Last updated 9 days ago.

Where This Score Ranks DSW's Manager

BOTTOM
15%
In the Bottom 15% of 1261 Similar Sized Companies on Comparably
5th
5th place versus 5 competitors rated on Comparably

Dec

Jan

Feb

Mar

Apr

D55 / 100

May

Who Ranks DSW's Manager the Highest?

Ethnicity - Other 76/100

Department - Customer Support 73/100

Experience - 6 to 10 Years 69/100

Who Ranks DSW's Manager the Lowest?

Experience - Over 10 Years 29/100

Ethnicity - Hispanic or Latino 39/100

Ethnicity - African American/Black 39/100

DSW Manager At a Glance

DSW's Manager score is in 5th place compared to their competitors which include Famous Footwear, Clarks, Payless ShoeSource, Abercrombie & Fitch Company, and Citi Trends. Their competitor, Famous Footwear, is ranked right above DSW. The company is in the Bottom 15% of similar sized companies on Comparably.

At DSW, the Customer Support department and employees with 6 to 10 Years experience feel the most supported and have the best experience with their manager. However, employees with Over 10 Years experience and Hispanic or Latino employees think differently and have the least favorable experience with their manager at DSW.