DSW Culture | Comparably
DSW Inc. is a United States branded footwear and accessories specialty retailer operating 326 shoe stores in 40 states read more
EMPLOYEE
PARTICIPANTS
590
TOTAL
RATINGS
4617

DSW Company Culture

DSW Culture

This score is derived from employee ratings & reviews
2.8/5
DSW's Overall Culture is rated D+

Top Rated Culture Dimensions

DSW CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Roger Rawlins DSW's CEO
Roger Rawlins
60 /100

Diversity at DSW

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at DSW have rated Environment, CEO Rating, and Perks And Benefits as the highest categories they have scored

Women at DSW

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at DSW have rated Environment, CEO Rating, and Leadership as the highest categories they have scored

DSW eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-31

DSW employees are -31% more likely to recommend DSW as a great place to work

26%Promoters
17%Passives
57%Detractors

Working at DSW

Working at DSW is rated below average by 590 employees, across various culture dimensions. DSW employees rate Environment highest among all categories, and think that Meetings and Outlook have the most room for improvement, putting DSW’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Springfield, OH. See below in detail how working at DSW was rated by employees.

Overall Company Culture at DSW

D+

Overall Company Culture at DSW is rated D+

Last updated 6 days ago

Bottom
25%

DSW ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 590 Employees

View Results
0
20
40
60
80
100
Customer Support
67
Customer Support67
Operations
62
Operations62
Admin
59
Admin59
Sales
57
Sales57

DSW Employee Reviews

Out of 467 DSW employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping DSW improve their work culture.

62%
38%
Positive Reviews62%
Constructive Feedback38%

Positive Reviews From DSW Employees

  • What did you like most about the interview process?
    More than one manager interview
  • What is most positive about the culture and environment at your company?
    The associates interacting with each other
  • What are some of the best things about your team?
    We make each other stronger with in the team

Constructive Feedback From DSW Employees

  • What does the leadership team need to get better at?
    Just better training. They dont really train you ans then are shocked when you cant do somethiing
  • What does the leadership team need to get better at?
    Communication, active listening, customer servicing
  • What would you improve about your company's interview process?
    Ask for availability of employees

DSW Company Information

DSW Company Overview

DSW Inc. is a United States branded footwear and accessories specialty retailer operating 326 shoe stores in 40 states

DSW Mission, Vision & Values

DSW Mission & Values

Through our values of Passion, Accountability, Collaboration, and Humility, we're on a mission to be the #1 place that America turns for shoes. At the core of DSW Inc. is DSW Designer Shoe Warehouse, the destination for fabulous brands at a great value every single day.

Sustainability and Corporate Social Responsibility at DSW

The places we live and work-they mean everything to us. We're supporting the organizations that put our industry and local communities first.

HeadquarterColumbus, OH
United States of America
Websitedsw.com
Founding Date1991
Tel1(866)379-7463
Company StatusPublic
StockDSW

DSW Competitors

DSW competitors include Clarks, Abercrombie & Fitch Company, Famous Footwear, and Payless ShoeSource. DSW ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how DSW compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Clarks' Logo
    Clarks
    4.1/5
  2. #2
    Abercrombie & Fitch Company's Logo
    Abercrombie & Fitch Company
    3.2/5
  3. #3
    Famous Footwear's Logo
    Famous Footwear
    2.9/5
  4. #4
    DSW's Logo
    DSW
    2.8/5
  5. #5
    Payless ShoeSource's Logo
    Payless ShoeSource
    2.6/5
  • Culture Video

DSW Employees

590 employees at DSW have reviewed DSW across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.

Overall, the 590 DSW employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at DSW are not very pleased with their total compensation at DSW, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at DSW are not very pleased with their team. 590 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at DSW are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at DSW believe the environment at DSW is positive. Most Participants believe the pace of work at DSW is comfortably fast. About 82% of the employees at DSW work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at DSW are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
DSW employees generally work 8.0 hrs a day
Work Hours
A Day in the Life
Employees at DSW report the work pace is comfortably fast
Work Pace
A Day in the Life
72% of DSW employees look forward to interacting with their team every day
Coworkers
A Day in the Life
DSW employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of DSW employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
DSW employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
56% of DSW employees call their work environment positive
Environment

Joining DSW - Employee Onboarding

The prevailing opinion from employees about joining DSW is that the company was very prepared on their first day. DSW employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

DSW KPIs and OKRs

At DSW 25% of employees think their department KPIs and OKRs are clear. Employees’ understanding of DSW's KPIs and OKRs is essential for its success. Out of 10 DSW employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes70%
No30%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes25%
No75%
Are the KPIs/OKRs for your department clear?

DSW CEO & Leadership

DSW CEO - Roger Rawlins

Roger Rawlins DSW's CEO
60 /100

Roger’s approval rate is lower compared to CEOs at similar sized companies, putting Roger in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Springfield, OH. Roger Rawlins’s employees rank DSW in the Top 35% for Environment, in the Bottom 35% for Office Culture, and in the Bottom 35% for Professional Development. Rawlins is generally unpopular with DSW employees, but ranks especially low with employees with Over 10 Years experience, and by employees in the Operations department and Male employees. However, employees with the company for Less than 1 Year have a slightly more favorable view of the CEO.

DSW Leadership

The DSW Executive Team is rated a “D+” and led by CEO Roger Rawlins, Executive Chairman Jay Schottenstein, and Chief Commercial Officer and Executive Vice President Simon R. Nankervis

  • Roger Rawlins  CEO / President

    Roger Rawlins CEO / President

    Roger Rawlins serves as the CEO / President of DSW.

  • Jay Schottenstein Executive Chairman

    Mr. Jay L. Schottenstein has been the Executive Chairman of American Eagle Outfitters, Inc. since March 1992 and has... read more

  • Simon R. Nankervis Chief Commercial Officer and Executive Vice President

    Mr. Simon R. Nankervis has been the Chief Commercial Officer and Executive Vice President of DSW Inc. since January,... read more

  • D Delong Vice President Of Infrastructure, Operations & Security

    D Delong serves as the Vice President Of Infrastructure, Operations & Security of DSW.

  • Melissa Blandford Senior Vice President Stores and Operations

    Melissa Blandford serves as the Senior Vice President Stores and Operations of DSW.

  • Antoinette Carter SVP GMM Women's

    Antoinette Carter serves as the SVP GMM Women's of DSW.

  • Laura Cross Vice President of ABG Division of DSW

    Laura Cross serves as the Vice President of ABG Division of DSW of DSW.

  • Jeff Espersen VP/GMM

    Jeff Espersen serves as the VP/GMM of DSW.

  • Barry Esposito SVP e-Commerce and Customer Operations

    Barry Esposito serves as the SVP e-Commerce and Customer Operations of DSW.

DSW Salaries

How much does DSW pay?

How much do people at DSW get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at DSW is $138,414, or $66 per hour, while the estimated median salary is $134,004, or $64 per hour.

At DSW, the highest paid job is a Group Product Manager at $225,706 annually and the lowest is a CS Rep at $40,326 annually. Average DSW salaries by department include: Legal at $157,353, HR at $125,022, Operations at $152,522, and Admin at $62,107. Half of DSW salaries are above $134,004.

229 employees at DSW rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 680 ratings) while 218 employees at DSW rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 226 ratings).

Salaries contributed from DSW employees include job titles like Designer and Admin Assistant. Comparably data has a total of 0 salary records from DSW employees.

Last updated 7 days ago.

1st Percentile
$70k
$70k1st Percentile
17th Percentile
$102k
$102k17th Percentile
33rd Percentile
$134k
$134k33rd Percentile
50th Percentile
$188k
$188k50th Percentile
67th Percentile
$237k
$237k67th Percentile
83rd Percentile
$279k
$279k83rd Percentile
100th Percentile
$298k
$298k100th Percentile
$138,414*
Average Compensation
$134,004*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

DSW Salaries by Department

Explore DSW Salaries

Diversity & Inclusion at DSW

Diverse employees at DSW score the company 54/100 across various culture categories, placing DSW in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at DSW across various culture dimensions.

DSW Designer Shoe Warehouse says its commitment to diversity has helped it become dynamic and thriving fashion footwear. The specialty footwear retailer, with 313 stores in 39 states, believes that its inclusive culture allows it to reach beyond its walls and make a positive impact on the communities it serves.,,The company’s commitment to diversity is evident from its management team to its associates in the field. DSW has six independent directors on its board: three women and three men. It’s a cohesive group that works well as a team to make the best decisions possible for the company and its constituents, the company says.

Ranked Culture the Highest

Women 69/100
Tenure - Less Than 1 Year
Men 60/100
Department - Operations
Diverse Employees 59/100
Department - Customer Support

Ranked Culture the Lowest

Women 51/100
Tenure - 2 to 5 Years
Men 51/100
Department - Sales
Diverse Employees 55/100
Department - Sales

DSW Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Unique Office Space

DSW PTO

DSW's PTO and Vacation policy typically gives 0-10 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is DSW's most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. DSW's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy67%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo25%
$1000 -$1500/mo0%
$500 -$1000/mo25%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

DSW Careers

DSW Jobs

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H1B Visa

In 2019, DSW applied for 23 H1B visas. Of the work permits applied for, 87% were approved, 4% certified-withdrawn, and 9% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at DSW unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and one was withdrawn by DSW after the employee’s start date.

Work Permit Application Outcome

23
Total Applied
  • 87% Granted (20 out of 23)
  • 0% Denied ( out of 23)
  • 9% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 23)
  • 4% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 23)

This data was calculated using publicly sourced data from OFLC Performance Data

Let DSW Know You Want To Work There

Overview of Candidates Interested in DSW on Comparably

Candidates By Department

Sales
40%
All Industries
32%
IT
8%
Marketing
4%
Engineering
4%
Other
12%

Candidates By Location

Columbus
20%
Philadelphia
8%
Poway
4%
Reynoldsburg
4%
Baton Rouge
4%
Other
60%

Frequently Asked Questions regarding DSW

Who is the CEO of DSW?

DSW CEO is Roger Rawlins, their score by employees is 60

What is DSW eNPS?

The eNPS for DSW is -31

What is DSW revenue?

DSW revenue is $3B

What is the salary for Mobile Developer in DSW?

Mobile Developer average salary in the US is 121k

What are the salaries in the Operations in DSW?

The average salaries for Operations in DSW is 153k

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