D
56/100
DSW Inc. is a United States branded footwear and accessories specialty retailer operating 326 shoe stores in 40 states read more
DSW Outlook Employee Reviews
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Positive
Constructive
What makes you most happy at work?
What used to make me happy was the drive to grow, learn, and gain experience- as of recently, they have bled us so dry and spread us so thin with more work, less support, and then inaccurate/ unfair reviews. Example- 40% of performance based on a program with severe technical issues (Fulfillment).
I like helping the customers.
to be an effective leader
The people that i work with in the store
Working with the warehouse manager and Supervisor. They have encouraged me, taught me by example, been the most amazing leaders and if I ever need them they are a phone call away.
Review from Admin Dept
The technology they work on
The fast pace work environment and a sense of community.
Nice co-workers. They are fun to work with
Breaks honestly. EVERYTHING ELSE IS TIRING
when i can brighten someones day up and getting VIP sign ups
Review from Sales Dept
Break, clocking out, and my pay check.
Review from Sales Dept
To get the job or task done
The people around me. Its fun.
Review from Sales Dept
Seeing the new shoes come in amd serving my community
Review from Sales Dept
When customers are kind and grateful, or when managers reward you for your effort
nice customers make my day
Seeing my coworkers and managers and working.
Review from Sales Dept
Being able to talk with my coworkers
Review from Sales Dept
I’m most happy when I am able to accommodate all my customers needs and everyone is happy at the
Review from Customer Support Dept
Seeing the kids and my breaks
Review from Sales Dept
What's going wrong and how can it be improved?
I feel my manager is not a good fit for the role and a store visit where higher up or HR comes in and talks to each associate one on one about her to discuss how everyone feels, because I feel everyone's feelings deserved to be validated!
Management needs to check in on employees. Management is also fine with talking bad about employees right in front of them. There is seemingly no patience for new employees since you're expected to do everything and know everything about how to do every task despite not being trained.
Review from Sales Dept
Social with costumer and find enjoyment and fulfillment. Learn tougher skin and roll of the bad because interactions come and go everyday. Management need to be responsible and address issues then excuse bad and inconsiderate behavior. Keep public language professional
Review from Sales Dept
The manager needs to make the schedules fairly so that we all have opening mid and closing shifts
We need a new store manager who cares about the people who work with her and not making it a manipulation tactic to tell every associate to "turn it off" when they come to work. So being very misleading and very contradicting.
Review from Sales Dept
Overall, better leadership from the store manager
We need to get a stronger team with good intentions and stop making excuses to not hot our goals. Which is what the mager is doing always using excuse on why the store is how it is.
Review from Sales Dept
Company needs to make that there are enough supplies to do the job.
Even these questions are just a repeat over and over again asking the same thing but phrased differently. DSW is toxic and they failed me in everyway.
Review from Sales Dept
There is a lack of diversity within DSW. The culture is not progressive and conducive to the success of African American people.
Review from Sales Dept
Extremely limited payroll; constantly cutting payroll while increasing daily tasks. In the end it negatively affects the customer experience
Review from Sales Dept
Treat your employees with respect.
Review from Sales Dept
Treat employees fairly and legally. Your stores have a policy where associates can't clock in until they have a walkie talkie which is located in a break room, yet timeclock is at the front of the store. This is illegal. Look it up. It's called asking employees to work off the clock.
Review from Sales Dept
The manager is very rude and controlling and petty.
Review from Sales Dept
More hours, fair treatment. More communication
Review from Sales Dept
They gave me NO HOURS, for something I never applied for . There is no communication.
Review from Sales Dept
equal equality is needed to make a better company
Managers are rude and don’t really care
Review from Sales Dept
Too many changes without support to the store teams that have to implement them.
Review from Sales Dept
New people as far as management
Review from Admin Dept
What do you like best about your company?
There aren't any Outlook reviews of DSW yet.
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What would you most like to see improved at your company?
Communication between boss and employees
Review from Customer Support Dept
Work hour distribution
Review from Sales Dept
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