DSW Employee Reviews | Comparably
DSW Inc. is a United States branded footwear and accessories specialty retailer operating 326 shoe stores in 40 states read more
EMPLOYEE
PARTICIPANTS
590
TOTAL
RATINGS
4617

DSW Employee Reviews

Out of 467 DSW employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping DSW improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at DSW compared to all other departments at the company. The Admin team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

The management works with the strong core values of the company's PAST. Since the pandemic, the company has not cared about the people- who are the building blocks to the success of the company! They seem to only care about monetary value and not experiences anymore.

understandable caring and best mangers i ever had

nothing, there was no interaction

positive reinforcement and praise for doing well and improvement

that they live the values

What is the best part about your compensation package?

Compensation Reviews

Heath i insurance and paid time off

Review from Operations Dept

PTO is great and there are several educational opportunities

We havent received a bonus un 2 years that was the best part

NA, provided no answer for this question

While never given hours I did feel the hourly rate I was offered and the discount were very good. I was only looking for part time so I did not need other benefits

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

We make each other stronger with in the team

Review from Operations Dept

Very collaboritive group they work well together

The team I have built in my store is based off of the company's past culture. The culture the company wishes to portray is great- but contradicts the company's actions. They want people to feel valued- but then cut bonuses in half due to technical online ordering system errors not of our fault.

They're always ready to work

We all get along and make fun of all the things wrong here.

What is most positive about the culture and environment at your company?

Environment Reviews

The associates interacting with each other

Review from Operations Dept

I like some employees but i feel like a place holder and third in line. Im never in the loop, and i am just here for when they go on vacations

I love the culture and environment I have been able to build and maintain- it feels as f the company works against this with their actions. One being the cuts on payroll- Corporate have expressed the hope people just quit after not scheduling them for a month- to avoid layoffs & legal responsibility

The strive I give my associates to work as a team and to always try their best

I didn't get a chance to find out

What did you like most about the interview process?

Interviews Reviews

More than one manager interview

Review from Operations Dept

Met leadership team and understood their values

It was with my ASM back in 2021 and it was very professional, nothing I hear now from our new employees that are hired about the hiring process

My manager and ASM bith were present and transparent on job duties, expectations and really gave me a welcoming feeling that continued through my time with them.

The interviewer was kind and seemed very interested in what I had to say, everything was seemingly welcoming.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

What used to make me happy was the drive to grow, learn, and gain experience- as of recently, they have bled us so dry and spread us so thin with more work, less support, and then inaccurate/ unfair reviews. Example- 40% of performance based on a program with severe technical issues (Fulfillment).

I like helping the customers.

to be an effective leader

The people that i work with in the store

Working with the warehouse manager and Supervisor. They have encouraged me, taught me by example, been the most amazing leaders and if I ever need them they are a phone call away.

Review from Admin Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of DSW yet.
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