-53
eNPS Score
Q&A With Dunkin' Employees
Dunkin' employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Dunkin'
The community at each store and up to the managers level is close and understanding.
Review from Sales Dept
Overall experience is very good
Review from Sales Dept
They are really quick to resolve problems
Review from Sales Dept
The customers who really care about the crew. Some who came every day would tip us directly because they knew we weren’t allowed
Review from Sales Dept
I wake up early to go into work and thee is always a lot of manual labor that needs to be done. Some of my coworkers are fun to work with but they don’t do much work. A lot of customers are rude and impatient but some make working there worth
Review from Operations Dept
What it's like to work at Dunkin'
- Dunkin' employees generally work 8.3 hrs a day
- Employees at Dunkin' report the work pace is extremely fast
- On a typical day, employees at Dunkin' have 0 meetings
- 63% of Dunkin' employees look forward to interacting with their team every day
- Dunkin' employees most often take 0-10 paid vacation and sick days each year
- 35% of Dunkin' employees report they are happy with their work life balance
- Dunkin' employees never get valuable feedback on how to improve at work
- 60% of Dunkin' employees call their work environment negative
Q&A With Dunkin' Employees
IDX: 25 TOT: 107
How does Dunkin' handle HR issues?
Not to well everyone knows ur business
Very very well
What's the work from home policy like at Dunkin'?
None available
I'm pretty sure they don't have one
In your opinion, what are the most common interview questions that Dunkin' asks?
How many times were you late at your last job
If you can read
What does the ideal candidate in the Sales department look like at Dunkin'?
Most if not all of the new hires are very polite and courteous it is ussually the employees that been there for years that have an attitude
Someone who comes to work and works hard
What's the best part of your job at Dunkin'?
All off it
The people
How challenged are you at Dunkin'?
Very challenging daily
Not very. I have been doing this for 16 years to me it’s a piece of cake
What kind of people succeed at Dunkin'?
The ones who never call out or are late and pick up extra shift for the employees who dont show up
Lazy ones
What part of Dunkin''s business is growing fastest? What part is having difficulties?
Their new frozen coffees and they are having difficulty with actual people not wanting to do work for the bad pay
The whole place is falling apart!
How much and how often do raises happen at Dunkin'?
Not to much
Never
How much diversity is there among employees at Dunkin'?
Alot
There’s a lot of competing and lying and arguing because no one wants to work with lazy people
Who did you meet with during your interview? And how long did it take to hear back from Dunkin'?
Supervisor two days
The manager. Instantly
What are the most important soft skills I need to be successful at Dunkin'?
Be kind to all customers
How long after an interview at Dunkin' does it take to hear back?
Within 2-3 days
What kind of interview questions do they ask when hiring someone in the Sales department at Dunkin'?
I cant remeber its been 10 years
How does Dunkin' measure success and growth in the Sales department?
You have to really bend over backwards and even so you will have to be favored by management ive seen it done plenty of times
How are layoffs handled in the Sales department at Dunkin'?
They do not layoff workers what they do is cut your hour down to 3 to 6 hours a week which forces you to look for another job so that you can pay your bills very sad when you have a family and rent to pay
What does the ideal candidate in the Customer Support department look like at Dunkin'?
Someone who is attentive to the customers needs and tries to make them smile at the end of their visit
What Customer Support department questions did Dunkin' ask during your job interview?
How did you resolve a big customer complain about you or the product
How helpful was your Customer Support team when you were first hired at Dunkin'?
I think there's one person and he helps whenever days or night
What's the internship program like at Dunkin'?
I don't believe they have one
How innovative is Dunkin'?
Not very
What Sales department questions did Dunkin' ask during your job interview?
Pushing the upgrade of a sale
How would you compare interviewing at Dunkin' to other places you've interviewed?
Easy
What was the most difficult question that was asked during your interview at Dunkin'?
If I can work all shift
What should I wear for an interview at Dunkin'?
Nothing to fancy
Curious about what work's like at Dunkin'?
Anonymously Ask Dunkin' Employees Any Question
Should I work at Dunkin'?
18% of Dunkin' employees would encourage their friends to become coworkers, whereas 11% are neutral and 71% would not recommend working at Dunkin' to their friends.
| 18% | Promoters |
|---|---|
| 11% | Passive |
| 71% | Detractors |
Working at Dunkin' competitors
Recently Asked Questions about working at Dunkin'
- What are the most important soft skills I need to be successful at Dunkin'?
- How long after an interview at Dunkin' does it take to hear back?
- How are layoffs handled in the Sales department at Dunkin'?
- What kind of interview questions do they ask when hiring someone in the Customer Support department at Dunkin'?
- What does the ideal candidate in the Customer Support department look like at Dunkin'?