-53
eNPS Score
Q&A With Dunkin' Employees
Dunkin' employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Dunkin'
The community at each store and up to the managers level is close and understanding.
Review from Sales Dept
Overall experience is very good
Review from Sales Dept
They are really quick to resolve problems
Review from Sales Dept
The customers who really care about the crew. Some who came every day would tip us directly because they knew we weren’t allowed
Review from Sales Dept
I wake up early to go into work and thee is always a lot of manual labor that needs to be done. Some of my coworkers are fun to work with but they don’t do much work. A lot of customers are rude and impatient but some make working there worth
Review from Operations Dept
What it's like to work at Dunkin'
- Dunkin' employees generally work 8.3 hrs a day
- Employees at Dunkin' report the work pace is extremely fast
- On a typical day, employees at Dunkin' have 0 meetings
- 63% of Dunkin' employees look forward to interacting with their team every day
- Dunkin' employees most often take 0-10 paid vacation and sick days each year
- 35% of Dunkin' employees report they are happy with their work life balance
- Dunkin' employees never get valuable feedback on how to improve at work
- 60% of Dunkin' employees call their work environment negative
Q&A With Dunkin' Employees
IDX: 100 TOT: 113
How are the benefits at Dunkin' for employees in Sales?
Dunkin' Sales team rates their overall benefits a D- and most of them think the perks are Terrible. 37% of Dunkin' employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 0-10 days of paid vacation, and most of them believe the cash value of their benefits is less than $500/mo.
How are the benefits at Dunkin' for employees in Product?
Dunkin' Product team rates their overall benefits a D and most of them think the perks are Terrible. 49% of Dunkin' employees in Product say they are satisfied with their benefits. The majority of employees in Product also get 0-10 days of paid vacation, and most of them believe the cash value of their benefits is less than $500/mo.
How's career growth and advancement at Dunkin'?
35% of the same employees also feel like Dunkin' is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Dunkin'.
How are the managers in the Sales department at Dunkin'?
Dunkin' Sales team rates their manager a D or 57/100 and the majority believe their manager truly cares about them as a person. The sales team (79%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the Product department at Dunkin'?
Dunkin' Product team rates their manager a D+ or 59/100 and the majority believe their manager truly cares about them as a person. The product team (50%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Dunkin'?
Dunkin' employees rates their pay and overall compensation a F or 40/100. 37% of employees believe they are paid fairly and 40% of employees get raises every year.
Curious about what work's like at Dunkin'?
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Should I work at Dunkin'?
18% of Dunkin' employees would encourage their friends to become coworkers, whereas 11% are neutral and 71% would not recommend working at Dunkin' to their friends.
| 18% | Promoters |
|---|---|
| 11% | Passive |
| 71% | Detractors |
Working at Dunkin' competitors
Recently Asked Questions about working at Dunkin'
- What are the most important soft skills I need to be successful at Dunkin'?
- How long after an interview at Dunkin' does it take to hear back?
- How are layoffs handled in the Sales department at Dunkin'?
- What kind of interview questions do they ask when hiring someone in the Customer Support department at Dunkin'?
- What does the ideal candidate in the Customer Support department look like at Dunkin'?