Eargo Leadership Employee Reviews
What do you like best about the leadership team?
The provide great flexibility and work/life balance
Our leadership team has an open door policy.
Our CEO has honed in on making our company more efficient, and while Leadership ensures we are staying top of our KPIs, as asked they provide the tools to help us do so.
The level of transparency provided on a regular basis with honest answers to hard questions.
Straight to the point and effective.
Review from Product Dept
The Leadership Team is always available and open for discussions. Our Executive Team values input from all perspectives.
They share the passion for hearing life to its fullest
I appreciate that they are trying to be as transparent as they can be at times
They adapt to changing times
They are there for us if needed but unsure if they are being transparent with us.
Leadership hires great employees whom they trust and do not micromanage. They allow us the space and confidence to be autonomous and self-efficient but at the same time are available when we need them!
Genuine concern for you as a person.
I appreciate the transparency in the company.
They are informative and are passionate about this company.
They all seem competent in their areas.
They act quickly and decisively when changes are needed.
They are open to listen to others' ideas
They are approachable and listen with genuine interest.
Review from Customer Support Dept
Proactive communication and always open to conversations with every employee. They really make themselves available to us.
the best leadership team i like all is friendly
Review from Operations Dept
What does the leadership team need to get better at?
Actually have the experience and skills for the job
Review from Marketing Dept
Apply basic business principles to something
Leading and not treating sales like dumb, stubborn children.
Being leaders. Client care has like 6 managers and ive never seen half of them contribute
Leading and being more transparent
Be honest and more transparent
The leadership is disasterously reactive - there seems to be no forethought besides what will make us the most money, regardless of how it affects employees or clients. They say they want feedback, and then react defensively and do not listen. They say to speak up, and then censor our comments.
Actually caring about the client's experience and communicating training and important updates to employees BEFORE they go into effect.
Review from Customer Support Dept
Company only cares about making sales. The customer service is so poor to that clients have to wait days for a callback if they need help. Upper management makes changes any time they want that only benefit the company and not it's employees
Review from Sales Dept
Provide guidance and leadership to the various teams, but also listen to their recommendations.
Review from Engineering Dept
Communication and transparency, especially related to the big picture.
Review from Marketing Dept
Actually Leading Us and not Just Sticking to themselves
Review from Engineering Dept
When I asked to work from home, my manager said no and I subsequently had no other options to meet my family during a hard time. I would not recommend the company to anybody.
Review from Engineering Dept
Be honest, have integrity, empower people
Review from Executive Dept
align the growth of the company with additional resources ... how to attract top level talent ... how to keep the talent we have
Review from Engineering Dept
Communication is very key to growth
Review from Customer Support Dept
Leadership does not trust the team under them, it is obvious, and this lack of trust is making a healthy culture impossible.
Review from Engineering Dept
Treat their employees fairly with equal equity, compensation and benifits as other start ups.
Review from Engineering Dept