Q&A With Eargo Employees
We’re Eargo and we’re here to innovate, disrupt, and reimagine the hearing aid industry. To do it, we’ll need killer talent like you. So, if you’re curious, passionate, and love the idea of helping people hear life to the fullest, talk to us, we’re all ears.
How employees describe working at Eargo
Open. Ethical. Caring. Supportive. Driven
It was very relaxed and management made me feel very comfortable.
Fun work environment with amazing people
Review from IT Dept
Love the atmosphere, energy, products, and our purpose. Fun team environment and great work life balance!
Review from Sales Dept
Best company I have ever worked with. I feel valued and respected.
What it's like to work at Eargo
- Eargo employees generally work 8.7 hrs a day
- Employees at Eargo report the work pace is comfortably fast
- On a typical day, employees at Eargo have 1 meeting
- 96% of Eargo employees look forward to interacting with their team every day
- Eargo employees most often take unlimited paid vacation and sick days each year
- 88% of Eargo employees report they are happy with their work life balance
- Eargo employees typically get valuable feedback on how to improve at work Every Week
- 93% of Eargo employees call their work environment positive
Q&A With Eargo Employees
IDX: 0 TOT: 64
What is the dress code at Eargo?
Remote dress code - nice on top, pajamas on the bottom.
casual.
Casual
How long after an interview at Eargo does it take to hear back?
1-2 days
I heard back same day.
Couple days if not immediately
How are layoffs handled in the Sales department at Eargo?
Top Employee Response
You'll typically get a random calendar invite from higher ups for a Zoom call. This will occur similarly to how Better.com fired 900 employees over Zoom with no remorse or care whatsoever. No severance, no questions, no help for seeking employment.
zoom call layoff
zoom meeting
How hard is it to get promoted at Eargo?
If you set a goal and make it known to your manager it can happen.
Easy if you qualify
Not hard. Do your job and show initiative
What are the most important soft skills I need to be successful at Eargo?
Willing to listen to others you work with, open mind.
Admitting you don't know something when you really don't know. It doesn't help anybody to fake it till you make it here.
be an yes man
What is the best advice you could give someone during their first month at Eargo?
Ask lots of questions.
We are a growing company, so need to be flexible in accommodating some kinks in the process. Everyone will treat you with dignity and respect, so just speak to your manager about the criticism behind closed doors first.
Eargo is a friendly, thoroughly professional company. If you have a need ask.
What makes you the most proud about working at Eargo?
That I'm helping people. We work hard and it shows.
The product
Helping people hear
What are the most important soft skills to be successful at Eargo?
Be flexable, open to new ideas and how to reach clients, be open to peer ideas.
being coachable
Friendly communication, good work ethic
How often do employees get raises at Eargo?
Once per year.
Often
Once a year
How do you feel about Eargo's future?
I feel amazing about our future.
Very Positive
Looking very good
How long does it take to hear back after applying to Eargo?
I heard back within a day or two.
Within in a week
Very quickly
What is the PTO policy at Eargo?
unlimited
I believe 3 weeks to start.
Like at most companies, it honestly depends on your role. You need to maintain good rapport with your manager because it is discretionary time off for everybody. You will get at least 3 weeks and maybe more depending on how flexible you are.
What is the onboarding process like at Eargo and how long does it last?
For me, it was about 10 days.
2 weeks, it's fuzzy
Easy and straight-forward. The people team has one area for all policies and FAQs. The client care, sales, and professional teams all use the latest tech tools so they are all on the same page. Eargo really invests in a successful on-boarding and continues to ask questions to make it better.
What is the daily attire at Eargo?
Casual attire. But neat.
no attire, dress as you like
Jeans and t-shirt.
What is Eargo's policy towards pets in the workplace?
Depending on the building policy, you can bring your dog to work.
San Jose office only allows certified service animals or certified emotional support animals (must have an official cert, the building we lease from is strict).
No pets Allowed in the new office
How's the morale at Eargo?
Pretty high.
5 out of 10
In general, everyone I talk to enjoys working at Eargo. My colleagues and I take care of the office and try to keep the amenities in nice order. Everyone smiles back at you and everyone says hi to each other in passing.
How innovative is Eargo?
Very innovative and continuing to grow with latest tools the right way. Still nimble so it’s very fun to build.
The nature of the model demands a high level of innovation
Very
What's the work from home policy like at Eargo?
Most everyone can work from home once fully trained.
Varies by position
Depends on the department but there is an excellent work from home situation for the hearing professionals practicing telehealth.
What should I wear for an interview at Eargo?
Business casual
Business casual
Business casual is best.
What is the best perk or benefit that Eargo offers?
Gret hours and great time off package.
Working with a company that builds a product you can believe in
How are the dental insurance options at Eargo?
Dont use it.
Typical
What benefits does Eargo provide?
Vac, sick, volunteer time, berevement, new mommy, daddy time off. floating holidays.
All the typical bennies. Medical, dental, vision, term life, 401k (no match as yet), 40hrs vacay, 6 sick days, baby bonding time, bereavement time. In addition they provide stock options as well.
How common is it to switch departments or teams at Eargo?
not every day but it does happen and you can do it if a fit.
Not common but some do it
How's the vacation policy at Eargo?
Terrific exempt employees have DPTO that is unlimited. Non exempt get 3 weeks and earn more with each year of service. There are also several paid holidays.
Exceptional. Exempt employees have unlimited. Non exempt start with three weeks plus sick pay plus 7 paid holidays. The longe they are here the more days they earn.
What perk or benefit should Eargo have?
Cant think of anything else we need.... :)
better health care plan, match on 401k, some more team activities and outings, have HR take care of peoples issue rather that way individuals can focus on their work






