Eargo Employee Reviews
Out of 2616 Eargo employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Eargo improve their work culture. The Product team, with 100% positive reviews, reports the best experience at Eargo compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 14% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Actually have the experience and skills for the job
Review from Marketing Dept
Apply basic business principles to something
Leading and not treating sales like dumb, stubborn children.
Being leaders. Client care has like 6 managers and ive never seen half of them contribute
Leading and being more transparent
Why do you feel undervalued and what would make you feel better about your compensation?
My salary is pretty good but our monthly incentative have gone away. With the cost of living now days, it is tough to make ends meet.
401 match would be helpful
We need a 401K match. Our incentives have been cut. Our stock options are gone.
The equity of the company is continuously presented as a huge gift, only to be subsequently pulled away. After it is pulled away, the employees are asked to wait (again and again) for a resolution. Only to find the cycle starts over again.
prefer not to answer this question
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
Less cut throat, less managers playing favorites. One set of rules for favorites than for others.
If youre not in the right circle you dont stand a chance to thrive
More communication and bei F more inclusive.
working just fine the way it is
Review from Engineering Dept
Be more diverse and understanding of other cultures.
Review from Engineering Dept
What needs to change to make the company culture better?
prefer not to answer this question
Review from Engineering Dept
Get rid of financing cloud over the company. C-level take responsibility for their actions. CEO accept warranted criticism and acknowledge that people have concerns, rather than telling them to leave ("my way or highway")
Management does not lead. They slack off
Transparency and consistency and disclosure of changes at a faster pace.
LISTEN to the people who do the actual jobs. Actually be honest with us. If the priority is the money, say that. Don't lie to our face and say you care about us and that you want to hear our feedback when you actually don't want our feedback. Actions speak louder than words
What would you improve about your company's interview process?
Honesty about equity package and salary
The person who interviewed me make me wait on the phone for 90 minutes before I begged off and re-scheduled. He was an asshat and was fired two months later. Everyone is always running late for meetings. It's quite annoying.
Review from Marketing Dept
What's going wrong and how can it be improved?
Lots of anticipation around PS taking over. We need to know what is going to happen to feel better.
prefer not to answer this question
Review from Engineering Dept
We need to get our spend under control and become profitable. If we don't secure and grow insurance business I don't see how we will last. We also need to fix hardware and software issues with out product that cost us in resources and replacements
Insurance fiasco has damaged company, possibly beyond repair. CEO, rather than acknowledging concerns, has told people to leave if they don't believe in him (even though he has presided over 4 layoffs in 4 years, stock losing 96% its value, and DOJ investigation with no internal consequences).
The idea of Eargo and helping people hear better and enjoy life again is the best part, but unfortunately the company is floundering after the DOJ stuff.
What would you most like to see improved at your company?
Maybe our communique' with clients
Review from Customer Support Dept
Because we communicate so much cross-functionally, sometimes it's hard to tell who owns a given functional area or project. I'd love clear owners and a thoughtful cadence of meetings.
Review from Business Development Dept
We're on the right track
Review from Sales Dept
Training on where to find information internally
Review from Sales Dept
Accountability. Own your mistakes and fix them.
Review from HR Dept