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EBSCO Information Services Claimed Company
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. read more
EBSCO Information Services Company Culture
EBSCO Information Services Culture
This score is derived from employee ratings & reviews3.7/5
EBSCO Information Services' Overall Culture is rated B-
Top Rated Culture Dimensions
Team
A-Meetings
BOutlook
BWork Culture
BCEO Rating
BEBSCO Information Services CEO
Top 35%Top 35% of Similar Size Companies on Comparably
Allen Powell - Interim CEO
70 /100
See More
Diversity at EBSCO Information Services
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at EBSCO Information Services
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at EBSCO Information Services have rated Team, Perks And Benefits, and Environment as the highest categories they have scored
EBSCO Information Services eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 40%Top 40% of Similar Size Companies on Comparably
Recommend to a Friend?
6
EBSCO Information Services employees are 6% more likely to recommend EBSCO Information Services as a great place to work
| 41% | Promoters |
|---|---|
| 24% | Passives |
| 35% | Detractors |
Working at EBSCO Information Services
Working at EBSCO Information Services is rated average by 56 employees, across various culture dimensions. EBSCO Information Services employees are most satisfied about Team, Meetings, and Outlook categories, putting EBSCO Information Services’s culture in the Top 40% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Boston. See below in detail how working at EBSCO Information Services was rated by employees.
Overall Company Culture at EBSCO Information Services
B-
Overall Company Culture at EBSCO Information Services is rated B-
Last updated a month ago
Top
40%
EBSCO Information Services ranks in the Top 40% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
EBSCO Information Services Employee Reviews
Out of 50 EBSCO Information Services employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping EBSCO Information Services improve their work culture.
| Positive Reviews | 84% |
|---|---|
| Constructive Feedback | 16% |
Positive Reviews From EBSCO Information Services Employees
- What did you like most about the interview process?They said they would get back to me when there was a new opportunity, and they did!
- What makes you most happy at work?I love my coworkers! It's wonderful to work with nice, smart people.
- What is most positive about the culture and environment at your company?employees are allowed to work 100% remotely, but can come to the office if they like
Constructive Feedback From EBSCO Information Services Employees
- What's going wrong and how can it be improved?Invest in your employees, especially women. Listen and engage staff in solutions to problems. STOP the top down, micromanagement approach.
- What needs to change to make the company culture better?They need to invest, listen, and hear their employees. Stop laying off employees due to inept management.
- What do your coworkers need to improve and how could you work together better?Colleagues are so afraid to speak up for fear of repercussions. The leadership loves this because they can maintain autocratic control.
EBSCO Information Services Company Information
EBSCO Information Services Company Overview
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it.
EBSCO Information Services was founded in 1984 and its current CEO is Allen Powell - Interim CEO. Since its inception 42 years ago, EBSCO Information Services has grown to 2900 employees.
EBSCO Information Services Mission, Vision & Values
EBSCO Information Services Mission Statement
EBSCO is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it.
EBSCO Information Services Values
- Emotional intelligence — we are self-aware and have empathy for others
- Drive — we do our best at everything we do, no matter how small the task
- Positive attitude — we see the glass as half full
- Eagerness to understand — we operate with a growth mindset and eagerly seek to learn and understand
- Sound judgment — we do our homework and draw logical conclusions
Sustainability and Corporate Social Responsibility at EBSCO Information Services
EBSCO’s goal is to continue to grow as a company while simultaneously making a positive impact on the environment. A number of key company-wide programs aid in our green efforts, and we encourage individual responsibility through ongoing company-sponsored promotion and education. These initiatives include:
The EBSCO Solar program
Adoption of solar energy panels on the company’s Ipswich campus
Sustainable building practices on our Birmingham campus
Extensive waste reduction and donation programs
Complimentary offering of the GreenFILE database
Support for SolarSPELL which helps schools in developing countries access educational resources via solar-powered WiFi
Committed to achieving carbon neutrality
At EBSCO, giving back to our community is part of who we are. Our corporate citizenship mission is to empower growth and support the needs of people and communities through sustainability, leadership and educational opportunities.
EBSCO contributes to building better communities through both direct financial support and employee engagement. We partner with more than 30 local charities, schools and organizations with a focus on research, technology, education and the environment.
We know that volunteering and giving back are also important to our employees. We are proud to offer paid time off for all US-based employees to further support their volunteer efforts.
| Headquarter | 10 Estes Street Ipswich, MA 01938 United States of America |
|---|---|
| Website | www.ebsco.com/ |
| Founding Date | 1984 |
| Tel | 978-356-6500 |
| Company Status | Private |
| Jobs | www.ebsco.com/careers |
| Social Sites |
EBSCO Information Services Competitors
EBSCO Information Services competitors include ProQuest. EBSCO Information Services ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how EBSCO Information Services compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. Learn more at https://www.ebsco.com/
At the heart of what we do are lots of people who contribute to EBSCO's success in many different ways.- At the heart of what we do are lots of people who contribute to EBSCO's success in many different ways.
Culture Video
EBSCO Information Services host a fall gathering for Ipswich-based employees, enjoying food, games, music and conversations with colleagues.
In March 2024, our Singapore office hosted EBSCO Open Day and our Advisory Board meeting, where we gained valuable feedback and insights from our community on innovations in library technology.
The EBSCO Marketing department gathered at our headquarters in Ipswich, MA, from all parts of the world in May 2024. We reflected on our year, shared successes and brainstormed upcoming plans.
EBSCO Gives Back hosted our neighbors from Northeast Arc, a nonprofit organization that supports individuals with people with disabilities, at our Ipswich headquarters to play games and spend time with farm animals from Goldy’s Farm Animal Sanctuary, which offers free visits from rescued sanctuary animals. The animal handlers are EBSCO employees who have trained with these animals.
EBSCO Information Services Employees
EBSCO Information Services has 2900 employees. 56 employees at EBSCO Information Services have reviewed EBSCO Information Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 56 EBSCO Information Services employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at EBSCO Information Services are generally satisfied with their total compensation at EBSCO Information Services, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at EBSCO Information Services are pleased with their team. 56 Participants grade the quality of their coworkers an A-. The majority believe the meetings at EBSCO Information Services are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at EBSCO Information Services believe the environment at EBSCO Information Services is positive. Most Participants believe the pace of work at EBSCO Information Services is comfortably fast. About 77% of the employees at EBSCO Information Services work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at EBSCO Information Services are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
EBSCO Information Services employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at EBSCO Information Services report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at EBSCO Information Services have 2 meetings
Meetings
A Day in the Life
88% of EBSCO Information Services employees look forward to interacting with their team every day
Coworkers
A Day in the Life
EBSCO Information Services employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of EBSCO Information Services employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
EBSCO Information Services employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
74% of EBSCO Information Services employees call their work environment positive
Environment
Joining EBSCO Information Services - Employee Onboarding
The prevailing opinion from employees about joining EBSCO Information Services is that the company was very prepared on their first day. EBSCO Information Services employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
EBSCO Information Services KPIs and OKRs
At EBSCO Information Services 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of EBSCO Information Services' KPIs and OKRs is essential for its success. Out of 10 EBSCO Information Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
EBSCO Information Services CEO & Leadership
EBSCO Information Services CEO - Allen Powell - Interim CEO
70 /100
EBSCO Information Services’s CEO Allen Powell - Interim CEO started in this role in 1991. Allen’s approval rate is just above average, putting Allen in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Boston. Allen Powell - Interim CEO is well regarded by employees for the Team EBSCO Information Services offers, and ranks among the Top 15% of CEOs by employees in that category. Allen is most liked by employees with 1 to 3 Years experience and employees with the company for 5 to 10 Years. However, employees with the company for 2 to 5 Years have a slightly unfavorable view of the CEO. When compared to EBSCO Information Services’s competitors, Allen Powell - Interim CEO ranks just above ProQuest’s CEO Matti Shem-Tov. With Allen’s leadership, EBSCO Information Services employee respondents are most happy about their Team and Meetings. Allen was rated slightly below average for Professional Development.
EBSCO Information Services Leadership
The EBSCO Information Services Executive Team is rated a “B-” and led by CEO Allen Powell - Interim CEO, Chief Nursing Officer, EBSCO Health & Editor in Chief, Dynamic Health Diane Hanson, and Vice President Danielle Borasky
Allen Powell - Interim CEO CEO / President
Allen Powell - Interim CEO serves as the CEO / President of EBSCO Information Services.
Diane Hanson Chief Nursing Officer, EBSCO Health & Editor in Chief, Dynamic Health
Diane Hanson serves as the Chief Nursing Officer, EBSCO Health & Editor in Chief, Dynamic Health of EBSCO Information... read more
Danielle Borasky Vice President
Danielle Borasky serves as the Vice President of EBSCO Information Services. Danielle started at EBSCO Information... read more
Sam Brooks Executive Vice President, Marketing, Sales, Publisher Relations & Strategic Partnerships
Sam Brooks serves as the Executive Vice President, Marketing, Sales, Publisher Relations & Strategic Partnerships of... read more
John Elliott Vice President of Sales, Subscription Services Division & GOBI Library Solutions
John Elliott serves as the Vice President of Sales, Subscription Services Division & GOBI Library Solutions of EBSCO... read more
Michael Gunning VP Development
Michael Gunning serves as the VP Development of EBSCO Information Services. Michael started at EBSCO Information... read more
Beth Howell VP of Marketing Operations and Product Marketing
Beth Howell serves as the VP of Marketing Operations and Product Marketing of EBSCO Information Services.
Kevin Leffew Vice President of Field Sales, U.S. & Canada
Kevin Leffew serves as the Vice President of Field Sales, U.S. & Canada of EBSCO Information Services.
Timothy Lull Senior VP, Product Management: EBSCO Platforms, SaaS Resellers, Resource Management, and UX
Timothy Lull serves as the Senior VP, Product Management: EBSCO Platforms, SaaS Resellers, Resource Management, and UX of EBSCO Information Services.
EBSCO Information Services Salaries
How much does EBSCO Information Services pay?
How much do people at EBSCO Information Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at EBSCO Information Services is $104,972, or $50 per hour, while the estimated median salary is $91,491, or $43 per hour.
At EBSCO Information Services, the highest paid job is a Director of Sales at $232,310 annually and the lowest is a CS Rep at $45,071 annually. Average EBSCO Information Services salaries by department include: Admin at $54,349, Marketing at $85,083, Legal at $133,765, and Operations at $70,587. Half of EBSCO Information Services salaries are above $91,491.
36 employees at EBSCO Information Services rank their Compensation in the Top 50% of similar sized companies in the US (based on 123 ratings) while 34 employees at EBSCO Information Services rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 43 ratings).
Salaries contributed from EBSCO Information Services employees include job titles like Senior Developer, DevOps, Developer, and Director of Product. Comparably data has a total of 8 salary records from EBSCO Information Services employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $75k | $75k | 17th Percentile |
33rd Percentile $90k | $90k | 33rd Percentile |
50th Percentile $155k | $155k | 50th Percentile |
67th Percentile $214k | $214k | 67th Percentile |
83rd Percentile $262k | $262k | 83rd Percentile |
100th Percentile $281k | $281k | 100th Percentile |
$104,972*
Average Compensation
$91,491*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
EBSCO Information Services Salaries by City
EBSCO Information Services Salaries by Department
Diversity & Inclusion at EBSCO Information Services
The Diversity score provides insights into how diverse employees feel and rate their work experience at EBSCO Information Services across various culture dimensions.
At EBSCO, we are committed to building a culture that operates with fairness and creates a sense of inclusion where teammates feel they belong. These guiding principles build our teams, cultivate our leaders and move our business forward. We strive to uphold these principles not only within our organization, but in the online research content we provide and in how we support our customers.,,There are many ways to connect with teammates across the organization. Employee groups build community, promote awareness, and foster respect, positivity and inclusion in the workplace. Our employee-led groups and programs are open to all. For more information, visit: https://www.ebsco.com/careers/culture. ,
Ranked Culture the Highest
Ranked Culture the Lowest
EBSCO Information Services Perks & Benefits
Beginning in 2020 amid the rise of the COVID-19 pandemic, EBSCO adopted a hybrid work model, providing their employees with the flexibility to support individual lifestyles while balancing business needs, the health and safety of employees and maintaining company culture. EBSCO offers a comprehensive benefits package to ensure that our team members are prepared for all their medical and financial needs — now and in the future. To learn about benefits, visit https://www.ebsco.com/careers/benefits.
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Work From Home Policy
EBSCO Information Services PTO
EBSCO Information Services' PTO and Vacation policy typically gives 20-30 days off a year. EBSCO Information Services' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
EBSCO Information Services Careers
EBSCO Information Services Jobs
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Overview of Candidates Interested in EBSCO Information Services on Comparably
Candidates By Department
Engineering | 38% | |
|---|---|---|
All Industries | 38% | |
Product | 25% |
Candidates By Location
Birmingham | 13% | |
|---|---|---|
Boston | 13% | |
Seattle | 13% | |
Cambridge | 13% | |
Minneapolis | 13% | |
Other | 38% |
Frequently Asked Questions regarding EBSCO Information Services
What is EBSCO Information Services address?
EBSCO Information Services location is at 10 Estes Street
Who is the CEO of EBSCO Information Services?
EBSCO Information Services CEO is Allen Powell - Interim CEO, their score by employees is 70
What is EBSCO Information Services eNPS?
The eNPS for EBSCO Information Services is 6
What is the salary for Operations Manager in EBSCO Information Services?
Operations Manager average salary in the US is 95k
What are the salaries in the Sales in EBSCO Information Services?
The average salaries for Sales in EBSCO Information Services is 161k
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