Edward Jones Outlook Employee Reviews | Comparably
Edward Jones Claimed Company
Edward Jones is a financial services firm dedicated to serving the needs of individual investors. read more
EMPLOYEE
PARTICIPANTS
359
TOTAL
RATINGS
3254
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Edward Jones Outlook Employee Reviews

What makes you most happy at work?

Helping my clients making a positive impact on their lives

Review from Sales Dept

I get to learn new things

Helping individuals meet their financial goals and lifetime dreams - finding their rich.

can ask any question and not put down for asking

Review from Admin Dept

Gaining a new client or referral.

Working with the clients / families

Helping others achieve their goals

Coworkers and flexible work options.

The impact that you make in your local community and in this world for future Generations you truly make a difference

Review from Finance Dept

Helping others is the most satisfying part of my position. Others find the great compensation to be motivating..

Helping our clients and making them happy

Working with such a great group of people

Working with my clients to achieve there goals.

Review from Finance Dept

My clients, the support of my Financial Advisor, and knowing my company continues to invest in me.

Helping clients, impacting the client experience and helping my colleagues.

When I feel like I am doing a great job

The ability to help others and have a positive impact in clients' lives.

I feel valued and respected

Helping deliver consistent client experience to all of our clients.

Review from Customer Support Dept

We are given the tools needed to give the best service possible.

What's going wrong and how can it be improved?

Focusing on the wrong thinfs shd just trying to fitvthis image to thecoubluc ehen its s lie

Executive management has lost their way. They no longer trust the branch teams with doing what is right for the customer. Under the guise of regulation changes, they are taking over the client experience to best protect the firm... NOT do what the client needs or wants, but what has no risk for EJ

Lack of functional technology. No self-awareness regarding governance ans rwgional differences.

the management has to do more forward thinking

Review from Finance Dept

Head Office have no idea about what it is like to work in an office. They may have worked in one before - but that may have been a long time ago and things change.

Review from Sales Dept

What do you like best about your company?

Support from muliple areas and people

What would you most like to see improved at your company?

Better techonoly and stanard processes

Review Sentiment at Edward Jones

84
84%
16
16%

About Edward Jones' Outlook

B
75/100

Where This Score Ranks Edward Jones' Outlook

TOP
25%

In the Top 25% of 1226 similar size companies on Comparably

TOP
40%

In the Top 40% of 46 companies in Phoenix

4th

4th place versus 5 competitors rated on Comparably

Edward Jones' Outlook is scored a B by 604 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Edward Jones' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Finance department’s negative scores cause Outlook to be one of Edward Jones' weaker culture attributes amongst employees. Use the filters below to understand Edward Jones employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 20 days ago.

Rate Outlook the Highest

  • Experience - 1 to 3 Years
    +23%
  • Department - Customer Support
    +18%
  • Ethnicity - Hispanic or Latino
    +18%

Rate Outlook the Lowest

  • Tenure - 5 to 10 Years
    -13%
  • Tenure - Over 10 Years
    -11%
  • Ethnicity - African American/Black
    +1%

How Edward Jones' Outlook Score is Calculated

FILTER RATINGS BY

Results from 348 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

82
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic46%
Good36%
Neutral15%
Bad0%
Terrible3%
How do your customers perceive your company?
AnswerPercent
Yes67%
No33%
Are you typically excited about going to work each day?
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Rate your company