Edward Jones Employee Reviews
Out of 379 Edward Jones employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Edward Jones improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Edward Jones compared to all other departments at the company. The Sales team offered the most constructive feedback, with 26% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Sales Dept
What do you like best about the leadership team?
They have experience at the same role they are managing
Review from Sales Dept
They're super communicative and honest
Decent work culture, other BOAS are great
Very helpful and take their time to helping all situations
Review from Admin Dept
Experienced and caring. Focused on success
What does the leadership team need to get better at?
Realize everyone matters, not just the advisors.
They need to learn how to lead people instead of using their titles to intimidate.
Communication and proper supervision of associates
Investing in newer technologies and getting rid of under performing associates
Providing support and development opportunties on a consistent basis
What is the best part about your compensation package?
Partnership opportunities, TAP trips, profitability bonus
Review from Sales Dept
Top notch compensation, benefits, partnership and retirement plans.
Unlimited potential to earn a living.
Unlimited potential focused on sistainability and client
Commissions and Bonus' paid regularly
Why do you feel undervalued and what would make you feel better about your compensation?
Leaders should be compensated for employee development.
I feel I have a position where I can pick my work days and do accept 95% of assignments and that is sometimes within 2-3 days and think my current hourly salary should be increased
Review from Admin Dept
Better work, life, balance, better pay, better benefits
A large portion of pay is via Limitied Partnership. You need to be there years in order to get that. Due to that structure, you have secretaries that have been with the firm 30+ years making 175K
Higher base salary is needed
What are some of the best things about your team?
Collaborative, generally nice, and professional
Review from Sales Dept
The team is super helpful
I don't do team meetings
Review from Admin Dept
Mist if us get along really well and suppirt each other.
Open honest caring supportive family
What do your coworkers need to improve and how could you work together better?
Be more inclusive with product ideas and opportunities to grow
Rogjt now yhey are via zoom and that is hard
better team work and fair work division
Review from Admin Dept
Need to improve what the experience is like for diverse employees
Review from Sales Dept
Unclear roles. Too many cooks in the kitchen,
Review from Finance Dept
What is most positive about the culture and environment at your company?
Collaborative, helpful, focused on clients
Review from Sales Dept
The emphasis on hard work but also flexibility
Accepting and kind in any office
Review from Admin Dept
The drive to help each other.
Connected to others through story and vision
What needs to change to make the company culture better?
Keep your word and alliw for work from Home iptions no matter where you live
accept all views, not just yours
Leadership should do a better job recognizing people who actually contribute to the company success.
Review from Finance Dept
What did you like most about the interview process?
The people I spoke to seemed nice.
Interviewed by other advisor for the role
Review from Sales Dept
It was easy to apply for multiple positions without jumping through all of the hiring hoops multiple times
The process is long and individuals are vetted for success.
made me feel comfortable and friendly atmosphere
Review from Admin Dept
What would you improve about your company's interview process?
too beauacratic of an organization to work at
Length of time from start to finish
What makes you most happy at work?
Helping my clients making a positive impact on their lives
Review from Sales Dept
I get to learn new things
Helping individuals meet their financial goals and lifetime dreams - finding their rich.
can ask any question and not put down for asking
Review from Admin Dept
Gaining a new client or referral.
What's going wrong and how can it be improved?
Focusing on the wrong thinfs shd just trying to fitvthis image to thecoubluc ehen its s lie
Executive management has lost their way. They no longer trust the branch teams with doing what is right for the customer. Under the guise of regulation changes, they are taking over the client experience to best protect the firm... NOT do what the client needs or wants, but what has no risk for EJ
Lack of functional technology. No self-awareness regarding governance ans rwgional differences.
the management has to do more forward thinking
Review from Finance Dept
Head Office have no idea about what it is like to work in an office. They may have worked in one before - but that may have been a long time ago and things change.
Review from Sales Dept
What would you most like to see improved at your company?
Better techonoly and stanard processes