Elsevier Employee Reviews
Out of 22437 Elsevier employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Elsevier improve their work culture. The IT team, with 95% positive reviews, reports the best experience at Elsevier compared to all other departments at the company. The Design team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted 16 hours ago
Review from Engineering Dept · Posted a day ago
Review from Customer Support Dept · Posted a day ago
Review from Operations Dept · Posted 5 days ago
Review from Engineering Dept · Posted 5 days ago
What do you like best about the leadership team?
They are supportive, approachable, and open to feedback. They also encourage us to learn, improve, and grow in our roles.
Review from Customer Success Dept · Posted 16 hours ago
The leadership team cares about customers, mission, and employees.
Review from Engineering Dept · Posted a day ago
Motivation, Driving to self development
Review from Operations Dept · Posted a day ago
Perfect planning and ensure everyone understand it
Review from Customer Support Dept · Posted a day ago
open minded, care about colleagues
Review from Product Dept · Posted 5 days ago
What does the leadership team need to get better at?
There are occasional layoffs in Europe and North America territories. In India, inflation is not taken into account to salary benchmarking. Employees have made it loud and clear that they are unhappy with salary and rewards, sharepoint sites are created to explain rewards no meaningful results seen.
Review from Operations Dept · Posted 12 days ago
Transparency and honest communication about long-term strategy at a product level
Review from Product Dept · Posted 15 days ago
Understand what's going on and what is needed below them instead of flying around thinking everything can be handled the same way - hint, it can't...
Review from Engineering Dept · Posted 21 days ago
Invest time and in the entire health market portfolio.
Review from Customer Support Dept
more growth opportunities should be available
Review from Operations Dept
What is the best part about your compensation package?
It's okay but could be improved.
Review from Customer Success Dept · Posted 16 hours ago
Bonus and night shift allowance
Review from Customer Support Dept · Posted a day ago
All the extra benefits offered. Eductional and training opportunities. They help employees stay ahead of the curve. They prioritze mental health and wellbeing.
Review from Operations Dept · Posted 5 days ago
bonus and pension amounts good
Review from Engineering Dept · Posted 5 days ago
The overall package is fair and competitive, and the benefits provide good support for employees
Review from Customer Success Dept · Posted 7 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
Yearly pay increases are below inflation. Senior management team have said in-place promotions are going to be the exception, and that in order to get a promotion you would likely need to change roles in the company.
Review from Engineering Dept · Posted a day ago
should be more connected to performance, and the benefits have much room for improvement
Review from Operations Dept · Posted 5 days ago
Pay at market rate for my skills
Review from Product Dept · Posted 8 days ago
I feel the workload is disproportionately high compared to the compensation.
Review from Operations Dept · Posted 9 days ago
market is paying higher to my peers and frnds
Review from Customer Success Dept · Posted 9 days ago
What are some of the best things about your team?
My team is supportive, cooperative, and always ready to help each other. We work well together and maintain a positive work environment.
Review from Customer Success Dept · Posted 16 hours ago
Very respectful, and genuinely nice people to work with. Never have to worry about people going behind your back etc
Review from Engineering Dept · Posted a day ago
coordination and we work as a team
Review from Customer Support Dept · Posted a day ago
We are globally located and bring different perspectives. Everyone respects each other and collaborates towards our goals and outcomes.
Review from Operations Dept · Posted 5 days ago
friendly efficient and intelligent coworkers
Review from Engineering Dept · Posted 5 days ago
What do your coworkers need to improve and how could you work together better?
Work doesnt leave much time to socialize.
Review from Operations Dept · Posted 12 days ago
More structured / focussed communication, and structured training / onboarding for junior team members.
Review from Product Dept · Posted 15 days ago
They are often overwhelmed with work so I do not want to bother them.
Review from Legal Dept · Posted 21 days ago
turn cameras on so there is human interaction
Review from Product Dept · Posted 21 days ago
Working by video across time zones is hard.
Review from IT Dept
What is most positive about the culture and environment at your company?
The positive and supportive work environment, teamwork, and opportunities to learn and grow.
Review from Customer Success Dept · Posted 16 hours ago
Everyone is treated equally in the office
Review from Customer Support Dept · Posted a day ago
Everyone is positive, welcoming, and respectful.
Review from Operations Dept · Posted 5 days ago
encourages innovation in a friendly manner
Review from Engineering Dept · Posted 5 days ago
The most positive aspect of the culture is the supportive and collaborative work environment. Team members are approachable and willing to help.
Review from Customer Success Dept · Posted 7 days ago
What needs to change to make the company culture better?
less beurocratic processes and fewer cooks involved in every decision. right now we are not dynamic enough for the current market
Review from Sales Dept · Posted 22 days ago
Employ more humans with higher academic achievements.
Review from IT Dept
The current situation is very acceptable
Review from Product Dept
Better, more open communication with leadership. Streamline the work
Review from Customer Support Dept
Job uncertainty, lack of growth opportunities for selected individuals
Review from Operations Dept
What did you like most about the interview process?
HR behaves oddly. Some people continuously apply for 5-6 years to get selected. Is this done on purpose to maintain the premiumness - not sure. Rejection reasons are not communicated. All HR work is outsourced, the third party needs more training and fixing
Review from Product Dept
The interviewers were very friendly and open and I did nit need to wait for their decision long
Review from Sales Dept
To be honest, it was many years ago, so I'm not sure how relevant it would be now.
Review from Communications Dept
HR is good about scheduling and logistics
Review from Marketing Dept
10 years ago, simplicity, sincerity of exchanges
Review from Product Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Elsevier yet.
Be the first to contribute a review.
What makes you most happy at work?
The supportive team, learning new things, and having a good work-life balance make me happy at work.
Review from Customer Success Dept · Posted 16 hours ago
Solving problems and aligning on them as a group
Review from Engineering Dept · Posted a day ago
collaboration to achieve a common goal
Review from Customer Support Dept · Posted a day ago
Collaborating with colleagues to achieve set goals and initatives.
Review from Operations Dept · Posted 5 days ago
when i solve a problem
Review from Engineering Dept · Posted 5 days ago
What's going wrong and how can it be improved?
Wrong: constant curveballs being thrown at the team with little to no warning. Improvement: transparency on mid to longterm plans . Less redundancies and reshuffeling of key team members. More thought-through and less hectic approach on AI adoption.
Review from Product Dept · Posted 15 days ago
Nothing from Elseviers position out grown what I do
Review from Product Dept · Posted 21 days ago
Feel like im treading water, no real career progression oportunities
Review from Sales Dept · Posted 22 days ago
Things are always great and perfect on leadership level. But further down below things go wrong which is naturally. The leadership level feels detached from the rest. They appear to me as gods who never fail which is inhuman.
Review from IT Dept
Less autonomy in the BAU work done
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Elsevier yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Elsevier yet.
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