Elsevier Outlook Employee Reviews

nature of job and travel

Review from Marketing Dept

Flexible work environment; Healthy work life balance

Review from Admin Dept

I’m most happy at work when priorities are clear and my manager is supportive, I can own solutions end-to-end and see them ship, and I have the flexibility to maintain work-life balance. Ongoing opportunities to learn new skills keep the work

Review from Operations Dept

The opportunity to learn and the opportunity to contribute in publishing impactful content

Review from Product Dept

The flexibility regarding time, the dynamic of the job, and the interaction with people from all over the world.

Review from Customer Success Dept

I feel satisfied that I am assisting to the global research community.

Review from Product Dept

I always think that the work I do is having an impact on the end user in many ways. So, this makes me most happy at work.

Review from Operations Dept

Recognition, Learning, Growth, Collaboration and Teamwork

Review from Operations Dept

Interacting with and supporting my team; helping them improve their processes. (That's actually my job.)

Review from IT Dept

Achieve excellent results in completing the task

Review from Product Dept

My role. Its interesting and informative

Review from Operations Dept

It's the attitude of my peers & colleagues, the fact that despite being busy with work, we never run out of things to talk about. Every day brings a fresh discovery.

Review from Customer Support Dept

The opportunity to contribute to meaningful content that supports education and research, solving editorial challenges

Review from Operations Dept

When I deliver my goals which is useful to customers and to the business.

Review from Operations Dept

Being appreciated for the work I do.

Review from Admin Dept

I'm continuously learning everyday at work

Review from IT Dept

The team is positive and supportive

Review from Business Development Dept

The work-life balance is great here.

Review from Product Dept

Developing projects and tasks that represent a tangible improvement in the company and knowing that I am adding value from my position.

Review from Marketing Dept

Doing my work makes me happy

Review from Operations Dept

the travel to office is long

Review from IT Dept

Value people based on skills and efforts not based on networking. Respect feedback from individuals without retaliation

Review from Operations Dept

hectic traffic situation in Bangalore, average time for 10 km is 2hours.get exhausted by the time reach office by road,

Review from IT Dept

Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally. Also, WF schedule management is horrible as well.

Review from Customer Support Dept

i am not appreciated and pushed a lot and underpaid

Review from HR Dept

Not everyone does their job to the fullest.

Review from Sales Dept

When contributions aren’t acknowledged or there’s no clear path forward, motivation dips. Reflect on what energizes me a

Review from Executive Dept

The part of the company I am in (Health) is extremely CAPEX- and finance-driven. Budget cycles, not market trends or customer needs, dictate planning cadence and effectively result in waterfall-like development. Prioritization is based on anecdotes from sellers and executive opinion, not hard data.

Review from Product Dept

While we have a strong foundation, I believe we need to foster a culture of innovation to stay ahead of the competition. Currently, there's a lack of emphasis on generating new ideas and experimenting with different approaches. This can lead to stagnation and missed opportunities.

Review from Sales Dept

Preferential treatment and targeted rejection

Review from Operations Dept

The company is outsourcing jobs to Asia in order to save money and neglects the employees in other countries.

Review from Operations Dept

Teams and employees are valued based on the team and revenue generated by that team. Efforts, experience, skills are not recognised.

Review from Operations Dept

lack of motivation and frequent changes without visibility on future growth plan

Review from Operations Dept

Lots of layoffs and reorgs recently. Drags down morale, makes people feel less safe and less comfortable with getting invested in new teams, projects.

Review from Product Dept

There is a lack of transparency in internal mobility, with unclear communication about opportunities like international roles. Compensation does not align with market trends, and efforts often go unrecognized. Teamwork is imbalanced—senior engineers handle most of the work w

Review from Engineering Dept

Bring equality in recognition and promotion. Stop retaliating for open feedback.

Review from Operations Dept

There should be cordial atmosphere in the work and there should be room for inclusion and trust.Communicationshould be open and relevant. Team spirit should reflect in work.

Review from Marketing Dept

always i need to motivate myself

Review from Operations Dept

Yearly hikes for good performance and hikes for vertical promotions are pathetic.

Review from Operations Dept

Lack of motivation, no equal opportunity and frequent organisational changes

Review from Operations Dept