Elsevier Employee Reviews
Out of 19152 Elsevier employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Elsevier improve their work culture. The IT team, with 95% positive reviews, reports the best experience at Elsevier compared to all other departments at the company. The Design team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Admin Dept
Review from Product Dept
What do you like best about the leadership team?
Effective communication with the employees
Review from Admin Dept
Their transparency and consistent communication?
Review from Operations Dept
Their buy-in into the vision
Review from Product Dept
Their patience and knowledge about the work is great! Every single question I have is prompt and properly responded.
Review from Customer Success Dept
My team is supportive and helpful.
Review from Product Dept
What does the leadership team need to get better at?
Give equal opportunity across the organisation irrespective of location, division, gender,
Review from Operations Dept
more collaboration with team members
Review from Engineering Dept
Be pro-employee means that you are prioritizing your most important asset your employees while at same time taking the proactive steps necessary to remain union free. Employers often get the union they deserve.
Review from Customer Support Dept
reduce workload of employees and better working conditions
Review from Executive Dept
Goal setting and clear communication to team. Understanding business and project requirements in better way. Decision making.
Review from Product Dept
What is the best part about your compensation package?
Based on the contribution we do in our work
Review from Admin Dept
The performance bonus tied to clear, measurable goals?
Review from Operations Dept
The bonus scheme gives the opportunity to improve final pay
Review from Product Dept
For a freshman in the company, the compensations is good, together with all benefits attached
Review from Customer Success Dept
The compensation is fair and competitive.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
While I’m grateful for the role and the opportunities it provides, I’ve realized that people with similar experience and responsibilities in the office are being compensated at a higher level than
Review from Marketing Dept
Because of the package deal that we get and the work we do is quite inequal. Rest all benefits from the company is fair. Thank you.
Review from Product Dept
I think the job deserves to be paid more for the work we do.
Review from Admin Dept
A better appraisal percentage and more recognition for the work i do.
Review from Product Dept
No specific comments at this point.
Review from Executive Dept
What are some of the best things about your team?
Helping effectively when we reach out to them
Review from Admin Dept
Strong ownership and accountability—everyo
Review from Operations Dept
The team work that goes into ensuring the content is of the highest quality
Review from Product Dept
They are very supportive, they are patience to show me how to do and how to use every single tool in the company, and they are very well self organized.
Review from Customer Success Dept
Supportive, helpful and motivating always.
Review from Product Dept
What do your coworkers need to improve and how could you work together better?
They need to be more kind and warm and accommodating
Review from Customer Success Dept
Stop taking credit for others work and treat everyone with respect
Review from Operations Dept
I believe we could enhance our team's effectiveness by improving communication and information sharing. Sometimes, critical information isn't disseminated promptly or effectively, leading to duplicated efforts or missed deadlines. To address this, we could implement regular team meetings or utilize
Review from Sales Dept
Goal-driven, more focussed, understanding objectives clearly, not taking advantage on flexi working
Review from Operations Dept
Communication, Ownership, Collaborative work, Build understanding of doing the things right way
Review from Product Dept
What is most positive about the culture and environment at your company?
embracing work-life balance and policies
Review from Marketing Dept
No last-minute rush: we have flexible time for everything we do
Review from Admin Dept
High trust and psychological safety—people can speak up, ask
Review from Operations Dept
The inclusive environment is remarkable
Review from Product Dept
The care of the client. Work hard to show to the clients they are listening is a great approach to satisfaction!
Review from Customer Success Dept
What needs to change to make the company culture better?
Job uncertainty, lack of growth opportunities for selected individuals
Review from Operations Dept
Leaders should consistently embody the values they promote: transparency, empathy, accountability, and inclusivity. A culture of appreciation boosts morale and engagement. Reduce ambiguity. Ensure goals, expectations, and decisions are communicated clearly and consistently across all levels
Review from Executive Dept
reduce the steps in approval process, give approval authority to regional team, ensure equal value is given to all products and divisions, and provide support that enables everyone to achieve their goals."
Review from Sales Dept
Those sharing negative feedback are rejected
Review from Operations Dept
Equal opportunity based on the skills and experience to be provided .
Review from Operations Dept
What did you like most about the interview process?
HR behaves oddly. Some people continuously apply for 5-6 years to get selected. Is this done on purpose to maintain the premiumness - not sure. Rejection reasons are not communicated. All HR work is outsourced, the third party needs more training and fixing
Review from Product Dept
The interviewers were very friendly and open and I did nit need to wait for their decision long
Review from Sales Dept
To be honest, it was many years ago, so I'm not sure how relevant it would be now.
Review from Communications Dept
HR is good about scheduling and logistics
Review from Marketing Dept
10 years ago, simplicity, sincerity of exchanges
Review from Product Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Elsevier yet.
Be the first to contribute a review.
What makes you most happy at work?
nature of job and travel
Review from Marketing Dept
Flexible work environment; Healthy work life balance
Review from Admin Dept
I’m most happy at work when priorities are clear and my manager is supportive, I can own solutions end-to-end and see them ship, and I have the flexibility to maintain work-life balance. Ongoing opportunities to learn new skills keep the work
Review from Operations Dept
The opportunity to learn and the opportunity to contribute in publishing impactful content
Review from Product Dept
The flexibility regarding time, the dynamic of the job, and the interaction with people from all over the world.
Review from Customer Success Dept
What's going wrong and how can it be improved?
the travel to office is long
Review from IT Dept
Value people based on skills and efforts not based on networking. Respect feedback from individuals without retaliation
Review from Operations Dept
hectic traffic situation in Bangalore, average time for 10 km is 2hours.get exhausted by the time reach office by road,
Review from IT Dept
Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally. Also, WF schedule management is horrible as well.
Review from Customer Support Dept
i am not appreciated and pushed a lot and underpaid
Review from HR Dept
What do you like best about your company?
There aren't any Outlook reviews of Elsevier yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Elsevier yet.
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