Elsevier Outlook Employee Reviews

supportive environment and ability to contribute to science

Review from Operations Dept · Posted 2 days ago

Delivering services that matter to our colleagues and customers

Review from IT Dept · Posted 2 days ago

Making a difference to my colleagues - who are my customers

Review from Operations Dept · Posted 3 days ago

meet team mates once directly

Review from Engineering Dept · Posted 3 days ago

The positive environment and wonderful people and amazing team.

Review from Operations Dept · Posted 4 days ago

office environment, colleagues, pantry with good coffee

Review from Operations Dept · Posted 5 days ago

daily interaction with my customers

Review from Customer Support Dept · Posted 5 days ago

Interacting with authors and peers. Also, the office location is great!

Review from Product Dept · Posted 6 days ago

meeting our peers, finishing our work in time

Review from Operations Dept · Posted 6 days ago

I am most happy when I can contribute meaningfully to projects, collaborate with supportive colleagues, and see the positive impact of my work.

Review from Sales Dept · Posted 6 days ago

Being able to tackle new challenges, both technically and personally every day

Review from Engineering Dept · Posted 6 days ago

Being in contact with new research areas, learn new things everyday, flexibility

Review from Product Dept · Posted 7 days ago

Working with a supportive team and having open communication is what makes my work experience enjoyable.

Review from Operations Dept · Posted 7 days ago

Implementing new ideas, working across various teams, Working towards professional growth of individuals and organization

Review from Engineering Dept · Posted 7 days ago

Learning new things and implementing those in regular work.

Review from Engineering Dept · Posted 7 days ago

working with clear goal and understnading

Review from Engineering Dept · Posted 7 days ago

Happy customers keep pushing us to do more

Review from IT Dept · Posted 7 days ago

My Team Leader, who cares for us all.

Review from Operations Dept · Posted 7 days ago

I have full opportunity to decide and work in my own style

Review from Operations Dept · Posted 9 days ago

When there is good collaboration and other teams respond efficiently to my requests, it enables me to accomplish my deliverables for customers smoothly.

Review from Customer Support Dept · Posted 9 days ago

Less autonomy in the BAU work done

Review from Operations Dept · Posted 9 days ago

Nothing, i think people are over worked, and underpaid for the amount of tasks they are being given to do. Increased workload, and smaller budgets are an issue, and there are better roles elsewhere.

Review from Operations Dept · Posted 11 days ago

Lack of trust and lack of security

Review from Product Dept

Again, communication with my manager, better compensation and streamlined work processes

Review from Customer Support Dept

I don’t always enjoy coming into work because the workload can feel overwhelming at times, and there are many processes and administrative tasks, such as detailed timesheets, that take time away from meaningful, focused work. This can make it harder to stay m

Review from Design Dept

We say we are customer focus, but it's just words: we are only revenue focus

Review from Product Dept

This is a stressful time of year, so I am feeling less enthused than normal. I wish I was able to participate in more create projects to help improve communication to customers cause I have a lot of ideas.

Review from Customer Success Dept

the travel to office is long

Review from IT Dept

Value people based on skills and efforts not based on networking. Respect feedback from individuals without retaliation

Review from Operations Dept

hectic traffic situation in Bangalore, average time for 10 km is 2hours.get exhausted by the time reach office by road,

Review from IT Dept

Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally. Also, WF schedule management is horrible as well.

Review from Customer Support Dept

i am not appreciated and pushed a lot and underpaid

Review from HR Dept

Not everyone does their job to the fullest.

Review from Sales Dept

When contributions aren’t acknowledged or there’s no clear path forward, motivation dips. Reflect on what energizes me a

Review from Executive Dept

The part of the company I am in (Health) is extremely CAPEX- and finance-driven. Budget cycles, not market trends or customer needs, dictate planning cadence and effectively result in waterfall-like development. Prioritization is based on anecdotes from sellers and executive opinion, not hard data.

Review from Product Dept

While we have a strong foundation, I believe we need to foster a culture of innovation to stay ahead of the competition. Currently, there's a lack of emphasis on generating new ideas and experimenting with different approaches. This can lead to stagnation and missed opportunities.

Review from Sales Dept

Preferential treatment and targeted rejection

Review from Operations Dept

The company is outsourcing jobs to Asia in order to save money and neglects the employees in other countries.

Review from Operations Dept

Teams and employees are valued based on the team and revenue generated by that team. Efforts, experience, skills are not recognised.

Review from Operations Dept

lack of motivation and frequent changes without visibility on future growth plan

Review from Operations Dept