-23
eNPS Score
Q&A With Express Scripts Employees
We're a health care opportunity company, tackling the problems others don't, won't or can't. Where some see obstacles, we see possibilities. At Express Scripts, we dare to imagine a better health care system, and we're driven to make it happen for the 100 million people we serve. We are Champions for Better. Working at Express Scripts, you're supported in a forward-thinking environment where you're empowered to lead and explore, taking control of your career as you provide solutions that impact real people. Helping health care deliver is more important than ever. We need dreamers and doers, caregivers and craftsmen, transformers and trailblazers.
How employees describe working at Express Scripts
Sending out their medications per order
Reliable customer service and interface.
Customer Service in general is inadequate. Cannot get a straight answer from anyone. Very difficult to get a prescription filled.
Very employee and workplace health motivated and concerned
Customer service quality and tme to resolution.
What it's like to work at Express Scripts
- Express Scripts employees generally work 9.1 hrs a day
- Employees at Express Scripts report the work pace is comfortably fast
- On a typical day, employees at Express Scripts have 0 meetings
- 73% of Express Scripts employees look forward to interacting with their team every day
- Express Scripts employees most often take 10-15 paid vacation and sick days each year
- 50% of Express Scripts employees report they are happy with their work life balance
- Express Scripts employees typically get valuable feedback on how to improve at work Once a month
- 57% of Express Scripts employees call their work environment positive
Q&A With Express Scripts Employees
IDX: 25 TOT: 50
How flexible is your work schedule at Express Scripts?
Great
Does Express Scripts drug test or do a background check?
Yes
How does Express Scripts handle HR issues?
They don't. HR only gets involved when asked and always sides with management
How innovative is Express Scripts?
Bad. Negative management
What are the team outings like at Express Scripts?
We don't have any
How challenged are you at Express Scripts?
Not at all
What's the pay like for Customer Support roles at Express Scripts?
It's completable.
What's the vibe like in the Customer Support dept at Express Scripts? How many hours are you working?
I'm a virtual rep. I work 40 hours a week.
What's the Customer Support team like at Express Scripts?
We are very thoughtful in helping our members get the best service possible.
How's the leadership on the Customer Support team at Express Scripts?
The leadership is excellent.
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How can a former employee get copies of check stubs?
What do employees at Express Scripts think about their benefits?
Express Scripts employees rate their overall benefits a C- and most of them think the perks are Good. 59% of Express Scripts employees say they are satisfied with their benefits. The majority of employees also get 10-15 days of paid vacation, and most of the employees believe the cash value of their benefits is $500 -$1000/mo.
How's career growth and advancement at Express Scripts?
55% of the same employees also feel like Express Scripts is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Express Scripts.
How are the managers at Express Scripts?
Express Scripts employees rate their manager a C or 66/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Express Scripts?
Express Scripts employees rates their pay and overall compensation a C- or 58/100. 44% of employees believe they are paid fairly and 89% of employees get raises every year.
Curious about what work's like at Express Scripts?
Anonymously Ask Express Scripts Employees Any Question
Should I work at Express Scripts?
25% of Express Scripts employees would encourage their friends to become coworkers, whereas 27% are neutral and 48% would not recommend working at Express Scripts to their friends.
| 25% | Promoters |
|---|---|
| 27% | Passive |
| 48% | Detractors |
