Express Scripts – 1) Use call centers with people who can clearly speak English; 2) Have an address whereby someone can write a complaint to. Calling the same number to report a communication problem doesn't work. ExpresScripts has deliberately shielded themselves from complaints. Just spent an hour on a phone.

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1) Use call centers with people who can clearly speak English; 2) Have an address whereby someone can write a complaint to. Calling the same number to report a communication problem doesn't work. ExpresScripts has deliberately shielded themselves from complaints. Just spent an hour on a phone.

What does the leadership team need to get better at?

There is nothing wrong, communication is great
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Going in the right direction
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It's mentally and physically draining to work for this company
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was good but turned rotten
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You have the option of working from home.
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