Fanatics Employee Reviews | Comparably
Fanatics Claimed Company
Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform.  read more
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EMPLOYEE
PARTICIPANTS
2152
TOTAL
RATINGS
55164

Fanatics Employee Reviews

Out of 6034 Fanatics employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Fanatics improve their work culture. The Business Development team, with 92% positive reviews, reports the best experience at Fanatics compared to all other departments at the company.

What does the leadership team need to get better at?

Leadership Reviews

The work ethics and start to be the role model example for their workers

Review from Customer Support Dept

Respect the ones that's coming to work busting they butt to get the job. in stop talking and about people in picking on them

Review from Operations Dept

should give better opportunities and right direction for employee career growth.

Review from Engineering Dept

They should take promotion and hike seriously, the same way the employee take it.

Review from Engineering Dept

Mandating things across the board. Things are very unclear when it comes to standards and policies.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

For the amount of people i manage and my workoad my salary is not at industry standard bor is it competivw im my area

Review from Operations Dept

I think there are athletes here that carry titles and levels not appropriate to what they have earned, both good and bad. Some are lower than they should be and many are higher than they should be. This carries with it higher pay and pay caps. I feel some were not fairly evaluated for all jobs done.

Review from Operations Dept

Changed persepctive on this recently due to reactive org changes that seemed like there was a lack of plan. More proactive clarity on org and goals and positions needed.

Review from Customer Support Dept

I was promised more equity during recruitment

Review from Engineering Dept

I would like to be treat fairly and see everyone treat fairly

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

they need to start to be approachable

Review from Customer Support Dept

Communication is the biggest issue at Fanatics. Both between leadership with one another and between leadership and those they are supervising. Everyone is kept in the dark about everything, and it makes people not trust leadership. And if they get no explanation, then they'll just make stuff up.

Review from Operations Dept

I dont get the feeling that we are focused on engineering excellence. Theres a lot of room for folks to deepen their knowledge of contemporary technology.

Review from Engineering Dept

Follow the same SOPs and rules. No exceptions. Everyone is on the same page that way

Review from Operations Dept

Fanatics have below the belt and average hired folks in India, They are not trying to hire few competitive folks , Just to save some money. And there are no competitiveness, It becomes monotonous.

Review from Engineering Dept

What needs to change to make the company culture better?

Environment Reviews

Take the cap off our pay, have events, holiday party's. some chairs for the ppl that have to stand at a computer for 8 in 10 hours should be able to rotate from sitting and standing in one spot for a long period of time as long as they getting the job done staying on tasks and meeting production

Review from Operations Dept

Transparency among Rating and work culture. No Guidelines for any metrics which are following in company.

Review from Engineering Dept

Better communication, better pay, working together as a team. No one cares about their job and it shows. The company drives away talent and wonders why there's so much turnover.

Review from Operations Dept

Starting from the system of work, make it flow with no double jobs. When people happy, it will be more effective work.

Review from Product Dept

In my opinion, we should have a goal, target or KPI for person and team as to set a goal to make us to improve ourselves for achieving something. And we should have clear process to avoid miscommunication between cross function team.

Review from Product Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Fanatics yet.
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What's going wrong and how can it be improved?

Outlook Reviews

The management team on Customer service

Review from Customer Support Dept

Find a GM, manager ,supervisors and team leads that care about they employees in treat them all the same in with respect no favoritism

Review from Operations Dept

The general lack of improvement to actual work processes. Feel that higher leadership give us tasks to complete, then we find a way to make that work then get shot down and told to do it another way constantly.

Review from Operations Dept

Quality control is bad. People feel under paid and under appreciated, so they just don't care about the work. Exploitative capitalism is destroying us all.

Review from Operations Dept

Cost of living/pay increases commensurate to current economy. Tech support fixes for FMS to support my role. Acknowledgement of my department and our role in the business' success.

Review from Admin Dept

What would you most like to see improved at your company?

Outlook Reviews

I think we have opportunities to engage our communities outside of our day jobs to benefit society at large on a broader scale

Review from HR Dept

Opportunities for additional development programs

Review from HR Dept
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