Fanatics Employee Reviews
Out of 6034 Fanatics employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Fanatics improve their work culture. The Business Development team, with 92% positive reviews, reports the best experience at Fanatics compared to all other departments at the company.
Briefly describe your overall experience at your company
Positive so far but these re-shuffling has left us understaffed and oncall duties are a pain point
Review from Engineering Dept
It went from good to bad bc everybody want to be a boss instead of the boss been the boss
Review from Operations Dept
What do you like best about the leadership team?
From the founder down, they are all public figures within the industry and are all aligned on our mission, vision and the process on how to execute.
My leaders are considerate of my contributions to both my team and the company as a whole.
Review from Customer Support Dept
The ability to voice opinions without feeling judged. Scheduled meetings and check in's to make sure we are content and to make sure we don't need anything. They are very genuine and welcoming
Review from HR Dept
Very professional, understanding and care about their employee.
I like that our local leadership team meets regularly and discusses current projects, what needs improvement as well as things we are doing well. We discuss clear goals for both short term as well as long range.
Review from Operations Dept
What does the leadership team need to get better at?
The work ethics and start to be the role model example for their workers
Review from Customer Support Dept
Respect the ones that's coming to work busting they butt to get the job. in stop talking and about people in picking on them
Review from Operations Dept
should give better opportunities and right direction for employee career growth.
Review from Engineering Dept
They should take promotion and hike seriously, the same way the employee take it.
Review from Engineering Dept
Mandating things across the board. Things are very unclear when it comes to standards and policies.
What is the best part about your compensation package?
The opportunity to earn pay raises frequently is the best feature.
Review from Customer Support Dept
The company acknowledges your contribution. They are always making sure that our wages are competitive
Review from HR Dept
Being salary, I love the flexibility it provides. Especially having young children.
Review from Operations Dept
Pre IPO shares, as makes me feel fully invested into the success of the whole company.
Discretionary time off - unlimited time off and they are really flexible with it!
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
For the amount of people i manage and my workoad my salary is not at industry standard bor is it competivw im my area
Review from Operations Dept
I think there are athletes here that carry titles and levels not appropriate to what they have earned, both good and bad. Some are lower than they should be and many are higher than they should be. This carries with it higher pay and pay caps. I feel some were not fairly evaluated for all jobs done.
Review from Operations Dept
Changed persepctive on this recently due to reactive org changes that seemed like there was a lack of plan. More proactive clarity on org and goals and positions needed.
Review from Customer Support Dept
I was promised more equity during recruitment
Review from Engineering Dept
I would like to be treat fairly and see everyone treat fairly
Review from Customer Support Dept
What are some of the best things about your team?
Teamwork, Helpful, Serious, Strong, Fun!
Review from Operations Dept
They take time to listen to one another when interactions with Fans becomes overwhelming.
Review from Customer Support Dept
My team feels like a family, they always support each other and are very in tune with everyone's needs
Review from HR Dept
My team is friendly, always willing to chip in and help, and will do whatever you ask if it is in their capabilities to do so. This team is always looking to learn new things if it will help improve speed and efficiency and accuracy.
Review from Operations Dept
Diversity of skills and perspectives. Alignment on hard work and fun both.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
they need to start to be approachable
Review from Customer Support Dept
Communication is the biggest issue at Fanatics. Both between leadership with one another and between leadership and those they are supervising. Everyone is kept in the dark about everything, and it makes people not trust leadership. And if they get no explanation, then they'll just make stuff up.
Review from Operations Dept
I dont get the feeling that we are focused on engineering excellence. Theres a lot of room for folks to deepen their knowledge of contemporary technology.
Review from Engineering Dept
Follow the same SOPs and rules. No exceptions. Everyone is on the same page that way
Review from Operations Dept
Fanatics have below the belt and average hired folks in India, They are not trying to hire few competitive folks , Just to save some money. And there are no competitiveness, It becomes monotonous.
Review from Engineering Dept
What is most positive about the culture and environment at your company?
Relax and Cool. Serious when doing the work.
Review from Operations Dept
It is inclusive and diverse. It gives everyone the opportunity and space to be ourselves
Review from HR Dept
They are very family oriented which i love
Review from Operations Dept
The culture here is pretty varied with several cultures, races and orientations represented. We also continuously strive for improvement in all areas. I don't think we are quite where we need to be yet, but we are working towards it every day.
Review from Operations Dept
The number of problems to solve/work on and to do so collaboratively with different teams.
Review from Customer Support Dept
What needs to change to make the company culture better?
Take the cap off our pay, have events, holiday party's. some chairs for the ppl that have to stand at a computer for 8 in 10 hours should be able to rotate from sitting and standing in one spot for a long period of time as long as they getting the job done staying on tasks and meeting production
Review from Operations Dept
Transparency among Rating and work culture. No Guidelines for any metrics which are following in company.
Review from Engineering Dept
Better communication, better pay, working together as a team. No one cares about their job and it shows. The company drives away talent and wonders why there's so much turnover.
Review from Operations Dept
Starting from the system of work, make it flow with no double jobs. When people happy, it will be more effective work.
Review from Product Dept
In my opinion, we should have a goal, target or KPI for person and team as to set a goal to make us to improve ourselves for achieving something. And we should have clear process to avoid miscommunication between cross function team.
Review from Product Dept
What did you like most about the interview process?
I appreciated that the recruiter was in constant communication with me. I didn't have to reach out to her; she was always keeping me up to date with the process.
Review from HR Dept
I got to meet my immediate managers & Directors and the Comptroller during my interview.
Review from Finance Dept
Second round interview and Also HR
Review from Design Dept
The conversations that I had with the interviewers after the "tough" questions
Review from Product Dept
moved really fast. First interview with recruiter, then interview with the manager over the phone, one 3 hour on campus interview with the team, and finally a technology interview with the manager. Took about 1 month for application to offer.
Review from Product Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Fanatics yet.
Be the first to contribute a review.
What makes you most happy at work?
To work with my customers
Environment, My Team and My Vendors is lovely.
Review from Operations Dept
The opportunity to contribute to others. Finding the right person for the right job
Review from HR Dept
Keeping safety in front of people so they do not get injured I enjoy completing a project feeling like i am getting things done.
Review from Operations Dept
I love what I do and the normal pace of it. But I also love the people on my team and the other athletes we interact with.
Review from Operations Dept
What's going wrong and how can it be improved?
The management team on Customer service
Review from Customer Support Dept
Find a GM, manager ,supervisors and team leads that care about they employees in treat them all the same in with respect no favoritism
Review from Operations Dept
The general lack of improvement to actual work processes. Feel that higher leadership give us tasks to complete, then we find a way to make that work then get shot down and told to do it another way constantly.
Review from Operations Dept
Quality control is bad. People feel under paid and under appreciated, so they just don't care about the work. Exploitative capitalism is destroying us all.
Review from Operations Dept
Cost of living/pay increases commensurate to current economy. Tech support fixes for FMS to support my role. Acknowledgement of my department and our role in the business' success.
Review from Admin Dept
What do you like best about your company?
Incredible to see our leaders and teams live out our cultural values on a daily basis. Not just words on the walls, but tools to guide our daily decisions big and small!!
Review from HR Dept
People and culture for sure
Review from HR Dept
What would you most like to see improved at your company?
I think we have opportunities to engage our communities outside of our day jobs to benefit society at large on a broader scale
Review from HR Dept
Opportunities for additional development programs
Review from HR Dept