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First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 959

TOTAL RATINGS: 27662

CEO: Scott Staples

First Advantage Technical Support Salary

The average First Advantage Technical Support earns an estimated $73,242 annually, which includes an estimated base salary of $68,301 with a $4,941 bonus. First Advantage's Technical Support compensation is $13,421 more than the US average for a Technical Support. Technical Support salaries at First Advantage can range from $28,000 - $161,000.

The Customer Support Department at First Advantage earns null less on average than the null Department.

Last updated 3 months ago.

$22k

$33k

$44k

$55k

$101k

$149k

$192k

$73,242

Average Compensation

$68,301: avg. base

$4,941: avg. bonus

Technical Support Salaries at First Advantage

Technical Supports earn $1,859 more than Technical Supports.

Technical Support

$71k*

Customer Service Manager

$70k*

CS Rep

$47k*

* estimated salary

Compensation at First Advantage by Department

The Customer Support Department averages $4,362 less than the Admin Department.

Operations

$68,287 Avg. total comp.

+$14k

Admin

$58,846 Avg. total comp.

+$4k

Customer Support

$54,484 Avg. total comp.

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to First Advantage reported making $63,631, while the average male Technical Support at similar sized companies reported making $77,773.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to First Advantage reported making $84,417, while the average Caucasian Technical Support at similar sized companies reported making $69,898.

How Technical Supports at First Advantage Rate Their Compensation

The majority of Technical Supports at First Advantage believe they're compensated fairly. The majority (65%) of Technical Supports at First Advantage are satisfied with their benefits. See more compensation ratings at First Advantage

Do you believe you're paid fairly?

65% Yes

Does your company give annual bonuses?

0% Yes

Are you satisfied with your Benefits?

65% Yes

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