Comparably Awards

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 1009

TOTAL RATINGS: 29112

CEO: Scott Staples

First Advantage Competitors

First Advantage competitors include HireClix, HireRight, Aegis Limited, GoodHire and Crowd Supply. First Advantage ranks 1st in Diversity Score on Comparably vs its competitors. See below how First Advantage compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank

2nd

eNPS Rank

3rd

Gender Rank

2nd

Diversity Rank

1st

Product Quality

4th

NPS Rank

2nd

Pricing Rank

3rd

Customer Service

3rd

See First Advantage Culture vs Competitors:

First Advantage Competitors
Rank	Company	Score
1	HireClix	92
2	First Advantage	80
3	HireRight	72
4	Aegis Limited	71

First Advantage Competitors at a Glance

CEO Ratings Comparison

First Advantage's CEO Score Ranks 2nd

1009 Employees at First Advantage rate Scott Staples a 85 out of 100, which ranks them 2nd below HireClix's CEO,Neil Costa. Last rating was 4 days ago.

CEO Ratings Comparison
Rank	CEO	Company	Score
1	Neil Costa	HireClix	94
2	Scott Staples	First Advantage	85
3	Guy Abramo	HireRight	74
4	Sandip Sen	Aegis Limited	73

Product Quality Score Comparison

First Advantage Ranks 4th in Product Quality Score

36 Customers rate First Advantage's Product Quality Score a 3.5/5, which ranks it 4th against its competitors, below Aegis Limited.

Product Quality Score Comparison
Rank	Company	Score
1	Crowd Supply	100
2	GoodHire	94
3	Aegis Limited	80
4	First Advantage	70
5	HireRight	53

NPS Comparison

First Advantage Ranks 2nd in Net Promoter Score

40 Customers rate First Advantage's Net Promoter Score a 41, which ranks it 2nd against its competitors, below GoodHire. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend First Advantage to a friend?”.

NPS Comparison
Rank	Company	Score
1	GoodHire	68
2	First Advantage	41
3	HireRight	-29

Pricing Score Comparison

First Advantage Ranks 3rd in Pricing Score

35 Customers rate First Advantage's Pricing Score a 3.5/5, which ranks it 3rd against its competitors, below Crowd Supply.

Pricing Score Comparison
Rank	Company	Score
1	GoodHire	91
2	Crowd Supply	90
3	First Advantage	70
4	Aegis Limited	70
5	HireRight	51

Customer Service Comparison

First Advantage Ranks 3rd in Customer Service

35 Customers rate First Advantage's Customer Service a 3.7/5, which ranks it 3rd against its competitors, below Crowd Supply.

Customer Service Comparison
Rank	Company	Score
1	GoodHire	100
1	Crowd Supply	100
3	First Advantage	75
4	Aegis Limited	60
5	HireRight	54

Overall Culture Score Comparison

First Advantage Ranks 2nd in Overall Culture Score

1009 Employees rate First Advantage's Overall Culture a 80/100, which ranks it 2nd against its competitors, below HireClix. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

Overall Culture Score Comparison
Rank	Company	Score
1	HireClix	92
2	First Advantage	80
3	HireRight	72
4	Aegis Limited	71

eNPS Comparison

First Advantage Ranks 3rd in Employee Net Promoter Score

1009 Employees rate First Advantage's Employee Net Promoter Score a 35, which ranks it 3rd against its competitors, below Aegis Limited. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at First Advantage to a friend?”.

eNPS Comparison
Rank	Company	eNPS
1	HireClix	68
2	Aegis Limited	49
3	First Advantage	35
4	HireRight	19

Gender Score Comparison

First Advantage Ranks 2nd in Gender Score

566 Employees rate First Advantage's Gender Score a 80/100, which ranks it 2nd against its competitors, below HireClix. The Gender Score tracks how positively women rate their experience at First Advantage.

Gender Score Comparison
Rank	Company	Score
1	HireClix	91
2	First Advantage	80
3	HireRight	74

Diversity Score Comparison

First Advantage Ranks 1st in Diversity Score

711 Employees rate First Advantage's Diversity Score a 80/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at First Advantage.

Diversity Score Comparison
Rank	Company	Score
1	First Advantage	80
2	HireRight	74

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