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First Advantage Claimed Company
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. read more
First Advantage Company Culture
First Advantage Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.7/5
First Advantage CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Scott Staples
85 /100
See More
Diversity at First Advantage
Top 10%Top 10% of Similar Size Companies on Comparably
A
Diverse employees at First Advantage have rated Team, Executive Team, and Leadership as the highest categories they have scored
Women at First Advantage
Top 15%Top 15% of Similar Size Companies on Comparably
A-
Women at First Advantage have rated Team, Leadership, and Manager as the highest categories they have scored
First Advantage eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies on Comparably
Recommend to a Friend?
35
First Advantage employees are 35% more likely to recommend First Advantage as a great place to work
| 53% | Promoters |
|---|---|
| 29% | Passives |
| 18% | Detractors |
Working at First Advantage
Working at First Advantage is rated highly by 959 employees, across various culture dimensions. First Advantage employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting First Advantage’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Atlanta. See below in detail how working at First Advantage was rated by employees.
Overall Company Culture at First Advantage
A+
Overall Company Culture at First Advantage is rated A+
Last updated months ago
Top
5%
First Advantage ranks in the Top 5% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
First Advantage Employee Reviews
Out of 4779 First Advantage employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping First Advantage improve their work culture.
| Positive Reviews | 89% |
|---|---|
| Constructive Feedback | 11% |
Positive Reviews From First Advantage Employees
- What do you like best about the leadership team?Our leadership team is focused on making First Advantage the best place to work at.
- What is most positive about the culture and environment at your company?The open communication, positive intent and drive to continue to grow together.
- What did you like most about the interview process?The transparency and openness was refreshing
Constructive Feedback From First Advantage Employees
- What does the leadership team need to get better at?communication at our level things that effect us in this office, from our clients to personnel.
- Why do you feel undervalued and what would make you feel better about your compensation?Relooking into the market corrections of the job role
- What do your coworkers need to improve and how could you work together better?My job doesn't require me to interact that much with coworkers
First Advantage Company Information
First Advantage Company Overview
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/.
First Advantage was founded in 2003 and its current CEO is Scott Staples. Since its inception 23 years ago, First Advantage has grown to 10000 employees.
First Advantage Mission, Vision & Values
First Advantage Mission Statement
We endeavor to transform our customers’ process of identifying trustworthiness for employment, residential, and vendor decisions. We endeavor to achieve this by creating innovative, customer-centric solutions, and a quick and positive applicant experience. We endeavor to have the solutions be delivered globally, with excellence and high integrity, by engaged, collaborative, and empowered professionals.
First Advantage Vision Statement
Deliver innovative solutions and insights that help our clients manage risk and hire the best talent.
First Advantage Values
- Authenticity
- Curiosity
- Integrity
- Teamwork
- Customer-Inspired
Sustainability and Corporate Social Responsibility at First Advantage
First Advantage has a strong relationship with Boys and Girls Club of America, a customer and partner. CEO Scott Staples sits on the organization's board and FA has worked with BGCA in the past to sponsor high school internships with the company. FA also partners with Shelters to Shutters, an organization that provides living and employment opportunities for the homeless. Chief Human Resource Officer Michael Pilnick serves on the Shelters to Shutters board and the company has hosted career fairs to provide career coaching and interview opportunities to S2S clients.
Additionally, First Advantage team members often pair philanthropy with team building activities, including canned food and school supply drives, and team outings to local food banks and Ronald McDonald House locations.
| Headquarter | 1 Concourse Pkwy #200 Atlanta, GA 30328 United States of America |
|---|---|
| Website | www.fadv.com |
| Founding Date | 2003 |
| Tel | 202-620-9700 |
| Company Status | Public |
| Stock | FA |
| Jobs | fadv.com/careers/ |
| Social Sites |
Chief Experience Officer Joelle Smith and members of the First Advantage technology team are interviewed about the company's culture.
First Advantage Employees
First Advantage has 10000 employees. 959 employees at First Advantage have reviewed First Advantage across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 959 First Advantage employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at First Advantage are generally satisfied with their total compensation at First Advantage, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at First Advantage are extremely happy with their team. 959 Participants grade the quality of their coworkers an A+. The majority believe the meetings at First Advantage are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at First Advantage believe the environment at First Advantage is positive. Most Participants believe the pace of work at First Advantage is comfortably fast. About 50% of the employees at First Advantage work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at First Advantage are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
First Advantage employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at First Advantage report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of First Advantage employees look forward to interacting with their team every day
Coworkers
A Day in the Life
First Advantage employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
79% of First Advantage employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
First Advantage employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
92% of First Advantage employees call their work environment positive
Environment
Joining First Advantage - Employee Onboarding
The prevailing opinion from Comparably users in Atlanta about their company is that it was very prepared on their first day. Atlanta employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
First Advantage KPIs and OKRs
Employees’ understanding of First Advantage's KPIs and OKRs is essential for its success. Out of 949 First Advantage employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 819 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
First Advantage CEO & Leadership
85 /100
First Advantage CEO Awards and Recognitions
First Advantage’s CEO Scott Staples started in this role in 2017. Scott’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Atlanta. With a high CEO score, Scott Staples has won the Best CEOs in 2025. In addition, Scott has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making First Advantage’s CEO one of the top rated CEOs by diverse employees. First Advantage’s CEO is highly regarded especially by employees in the Legal department, Native American employees, and employees in the Marketing department. However, Non-Binary employees, employees in the Communications department, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to First Advantage’s competitors, Scott Staples ranks right above HireRight CEO Guy Abramo. Under Staples’s leadership, First Advantage employee respondents are most happy about their Environment and the company’s Executive Team. Perks And Benefits and Compensation are two areas, according to respondents, where First Advantage could stand to see real improvement.
First Advantage Leadership
The First Advantage Executive Team is rated an “A+” and led by CEO Scott Staples, Senior Vice President of Sales Rod Weis, and President of the Americas Joe Jaeger
Scott Staples CEO / President
Scott Staples serves as the CEO / President of First Advantage.
Joe Jaeger President of the Americas
Joe Jaeger serves as President of the Americas at First Advantage. Joe started at First Advantage in September of 2015.... read more
Joelle Smith President, Data Technology and Experience
Joelle Smith serves as the President, Data Technology and Experience at First Advantage. Joelle started at First... read more
Kari Marquis Senior Vice President, Customer Success
Kari Marquis serves as the Senior Vice President, Customer Success of First Advantage. Kari started at First Advantage... read more
Ann Marie Dumais SVP, Data Strategy
Ann Dumais serves as the SVP, Data Strategy at First Advantage. Ann Marie started at First Advantage in July of 2017.... read more
Michael Cool Executive Vice President, Client Care
Michael Cool serves as the Executive Vice President, Client Care of First Advantage. Michael started at First Advantage... read more
Tyler Lumaco SVP, Sales, Retail/Hospitality/Transportation
Tyler Lumaco serves as SVP, Sales, Retail/Hospitality/Transportation at First Advantage. Tyler started at First... read more
Renee Martin VP, Customer Service
Renee Martin serves as the VP, Customer Service of First Advantage.
First Advantage Salaries
How much does First Advantage pay?
How much do people at First Advantage get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at First Advantage is $121,513, or $58 per hour, while the estimated median salary is $123,533, or $59 per hour.
At First Advantage, the highest paid job is a Director of Sales at $238,409 annually and the lowest is a CS Rep at $46,642 annually. Average First Advantage salaries by department include: Finance at $79,633, Marketing at $123,912, Admin at $59,015, and Legal at $154,467. Half of First Advantage salaries are above $123,533.
957 employees at First Advantage rank their Compensation in the Top 35% of similar sized companies in the US (based on 1921 ratings) while 956 employees at First Advantage rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 1905 ratings).
Salaries contributed from First Advantage employees include job titles like IT Manager. Comparably data has a total of 1 salary records from First Advantage employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $72k | $72k | 1st Percentile |
17th Percentile $97k | $97k | 17th Percentile |
33rd Percentile $122k | $122k | 33rd Percentile |
50th Percentile $171k | $171k | 50th Percentile |
67th Percentile $218k | $218k | 67th Percentile |
83rd Percentile $259k | $259k | 83rd Percentile |
100th Percentile $269k | $269k | 100th Percentile |
$121,513*
Average Compensation
$123,533*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
First Advantage Salaries by City
First Advantage Salaries by Department
Diversity & Inclusion at First Advantage
Diverse employees at First Advantage score the company 80/100 across various culture categories, placing First Advantage in the Top 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at First Advantage across various culture dimensions.
DE&I Vision Statement ,Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. ,,First Advantage is committed to building and maintaining a diverse and inclusive workplace culture. We believe that promoting diversity plays an important role in attracting the most expansive pool of qualified applicants, fostering greater innovation, and creativity, and enhancing our communication and relationships with customers and the community. Our goal is to attract, develop and retain the best and brightest from all walks of life and backgrounds. This requires an organization to have a culture of inclusion where all individuals feel respected, are treated fairly, are provided flexibility and a work-life balance, and have an opportunity to excel in their chosen careers. We leverage our diverse and inclusive workforce to achieve superior business results.
Ranked Culture the Highest
Ranked Culture the Lowest
First Advantage Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
First Advantage PTO
First Advantage's PTO and Vacation policy typically gives 20-30 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
First Advantage Careers
First Advantage Jobs
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Overview of Candidates Interested in First Advantage on Comparably
Candidates By Department
All Industries | 44% | |
|---|---|---|
Design | 22% | |
Operations | 11% | |
Finance | 11% | |
IT | 11% |
Candidates By Location
Atlanta | 56% | |
|---|---|---|
Chicago | 11% | |
Mcdonough | 11% | |
Dublin | 11% | |
Duluth | 11% |
Frequently Asked Questions regarding First Advantage
What is First Advantage address?
First Advantage location is at 1 Concourse Pkwy #200
Who is the CEO of First Advantage?
First Advantage CEO is Scott Staples, their score by employees is 85
What is First Advantage eNPS?
The eNPS for First Advantage is 35
What is the salary for CS Rep in First Advantage?
CS Rep average salary in the US is 47k
What are the salaries in the HR in First Advantage?
The average salaries for HR in First Advantage is 163k
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