Driving Great Talent is a priority for us here at First Citizens Bank - Learn how to drive the best Talent to your organization through Digital and Employee channels
HR or Marketing?Claim Your Free Employer Account
First Citizens Bank Claimed Company
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. read more
First Citizens Bank Company Culture
First Citizens Bank Culture
This score is derived from employee ratings & reviewsChoice Employer
A
4.5/5
Top Rated Culture Dimensions
CEO Rating
A+Diversity
A+Executive Team
A+Gender
A+Leadership
A+First Citizens Bank CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Frank Holding, Jr.
79 /100
See More
Diversity at First Citizens Bank
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at First Citizens Bank have rated Perks And Benefits, CEO Rating, and Manager as the highest categories they have scored
Women at First Citizens Bank
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at First Citizens Bank have rated Happiness, Perks And Benefits, and Compensation as the highest categories they have scored
First Citizens Bank eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 30%Top 30% of Similar Size Companies on Comparably
Recommend to a Friend?
15
First Citizens Bank employees are 15% more likely to recommend First Citizens Bank as a great place to work
| 49% | Promoters |
|---|---|
| 17% | Passives |
| 34% | Detractors |
Working at First Citizens Bank
Working at First Citizens Bank is rated highly by 113 employees, across various culture dimensions. First Citizens Bank employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting First Citizens Bank’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Burlington, NC. See below in detail how working at First Citizens Bank was rated by employees.
Overall Company Culture at First Citizens Bank
A
Overall Company Culture at First Citizens Bank is rated A
Last updated today
Top
10%
First Citizens Bank ranks in the Top 10% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
First Citizens Bank Employee Reviews
Out of 106 First Citizens Bank employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping First Citizens Bank improve their work culture.
| Positive Reviews | 83% |
|---|---|
| Constructive Feedback | 17% |
Positive Reviews From First Citizens Bank Employees
- What is most positive about the culture and environment at your company?my co-workers on my team make it a good place
- What did you like most about the interview process?It was a very, very long time ago, so much so that I doubt my experience has any relevance to current interview conditions.
- What are some of the best things about your team?My team works hard and is mostly self-sufficient
Constructive Feedback From First Citizens Bank Employees
- What needs to change to make the company culture better?Appreciate all roles equality, not just DIRECT customer facing. We at SVB followed design thinking which supports designing processes and systems that will create the best customer experience. The leadership team doesn't understand the critical nature of that premise and why SVB was successful.
- What needs to change to make the company culture better?Treat everine the same. You csn tell by the managers styitudr the mood fir the dat
- Why do you feel undervalued and what would make you feel better about your compensation?Never got decent raised fir my efgort
First Citizens Bank Company Information
First Citizens Bank Company Overview
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts.
First Citizens Bank was founded in 1898 and its current CEO is Frank Holding, Jr.. Since its inception 128 years ago, First Citizens Bank has grown to 10000 employees.
First Citizens Bank Mission, Vision & Values
First Citizens Bank Mission Statement
Better banking that helps people live better lives. First Citizens Bank. Forever First®.
First Citizens Bank Values
- Long Term Thinking
- Service Excellence
- Powerful Results
| Headquarter | 4300 Six Forks Rd Raleigh, NC 27609 United States of America |
|---|---|
| Website | www.firstcitizens.com |
| Founding Date | 1898 |
| Tel | +1 919-716-7000 |
| Company Status | Private |
| Jobs | jobs.firstcitizens.com |
| Social Sites |
First Citizens Bank Competitors
First Citizens Bank competitors include Capital One, Regions Bank, PNC, and M&T Bank. First Citizens Bank ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how First Citizens Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
First Citizens Bank Employees
First Citizens Bank has 10000 employees. 113 employees at First Citizens Bank have reviewed First Citizens Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 113 First Citizens Bank employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at First Citizens Bank are pleased with their total compensation at First Citizens Bank, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at First Citizens Bank are pleased with their team. 113 Participants grade the quality of their coworkers an A. The majority believe the meetings at First Citizens Bank are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at First Citizens Bank believe the environment at First Citizens Bank is positive. Most Participants believe the pace of work at First Citizens Bank is comfortably fast. About 63% of the employees at First Citizens Bank work 8 hours or less.
Overall, the employees at First Citizens Bank are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining First Citizens Bank - Employee Onboarding
100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
First Citizens Bank KPIs and OKRs
At First Citizens Bank 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of First Citizens Bank's KPIs and OKRs is essential for its success. Out of 3 First Citizens Bank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
First Citizens Bank CEO & Leadership
First Citizens Bank CEO - Frank Holding, Jr.
79 /100
First Citizens Bank’s CEO Frank Holding, Jr. started in this role in 1983. Frank’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Burlington, NC. First Citizens Bank’s CEO is highly regarded especially by employees in the HR department, employees with Over 10 Years experience, and Male employees. However, employees in the Operations department, employees with Entry Level experience, and Caucasian employees have a less favorable view of the CEO and believe there is room for improvement. Compared to First Citizens Bank’s competitors, Frank Holding, Jr. ranks right above Regions Bank CEO John M. Turner Jr.. Under Holding, Jr.’s leadership, First Citizens Bank employee respondents are most happy about their Executive Team and the company’s Leadership. Outlook and Environment are two areas, according to respondents, where First Citizens Bank could stand to see real improvement.
First Citizens Bank Leadership
The First Citizens Bank Executive Team is rated an “A+” and led by CEO Frank Holding, Jr., Executive Vice President - Chief Human Resources Officer West Ludwig, and Chief Financial Officer Craig Nix
Frank Holding, Jr. CEO / President
Frank Holding, Jr. serves as the CEO / President of First Citizens Bank.
West Ludwig Executive Vice President - Chief Human Resources Officer
West Ludwig serves as the Executive Vice President - Chief Human Resources Officer of First Citizens Bank.
First Citizens Bank Salaries
How much does First Citizens Bank pay?
45 employees at First Citizens Bank rank their Compensation in the Top 10% of similar sized companies in the US (based on 138 ratings) while 44 employees at First Citizens Bank rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 47 ratings).
Salaries contributed from First Citizens Bank employees include job titles like Sales Rep. Comparably data has a total of 0 salary records from First Citizens Bank employees.
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $130k | $130k | 1st Percentile |
20th Percentile $184k | $184k | 20th Percentile |
40th Percentile $242k | $242k | 40th Percentile |
60th Percentile $247k | $247k | 60th Percentile |
80th Percentile $268k | $268k | 80th Percentile |
100th Percentile $269k | $269k | 100th Percentile |
N/A
Average Compensation
$242,693*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diversity & Inclusion at First Citizens Bank
Diverse employees at First Citizens Bank score the company 83/100 across various culture categories, placing First Citizens Bank in the Top 5% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at First Citizens Bank across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
First Citizens Bank Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Unique Office Space
First Citizens Bank PTO
First Citizens Bank's PTO and Vacation policy typically gives 15-20 days off a year. First Citizens Bank's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
First Citizens Bank Careers
First Citizens Bank Jobs
No Recent Jobs found for First Citizens Bank on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, First Citizens Bank applied for 5 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
First Citizens Bank has a total of 10000 employees
5
Total Applied
H1B Applications Outcome
- 100% Granted (5 out of 5)
- 0% Denied ( out of 5)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)
This data was calculated using publicly sourced data from OFLC Performance Data
Let First Citizens Bank Know You Want To Work There
Overview of Candidates Interested in First Citizens Bank on Comparably
Candidates By Department
All Industries | 40% | |
|---|---|---|
Operations | 20% | |
Engineering | 10% | |
Sales | 10% | |
HR | 10% | |
Other | 10% |
Candidates By Location
Burlington | 30% | |
|---|---|---|
Durham | 30% | |
Boston | 10% | |
Hobe Sound | 10% | |
Tallahassee | 10% | |
Other | 10% |
Frequently Asked Questions regarding First Citizens Bank
What is First Citizens Bank address?
First Citizens Bank location is at 4300 Six Forks Rd
Who is the CEO of First Citizens Bank?
First Citizens Bank CEO is Frank Holding, Jr., their score by employees is 79
What is First Citizens Bank eNPS?
The eNPS for First Citizens Bank is 15
How many employees work in First Citizens Bank?
First Citizens Bank has 10000 employees
Who are First Citizens Bank competitors?
First Citizens Bank main competitors are Capital One, Regions Bank, PNC, M&T Bank
×