First Citizens Bank Claimed Company

EMPLOYEE PARTICIPANTS: 116

TOTAL RATINGS: 1013

M&T Bank Claimed Company

EMPLOYEE PARTICIPANTS: 235

TOTAL RATINGS: 1740

First Citizens Bank vs M&T Bank

Compare First Citizens Bank versus M&T Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 116 employees and customers of First Citizens Bank and 235 employees and customers of M&T Bank.

First Citizens Bank

First Citizens Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First Citizens Bank.

M&T Bank

M&T Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of M&T Bank. Their current market cap is $340.69B.

2.8/5

Product Quality

2.4/5

2.9/5

Pricing

2.3/5

2.7/5

Customer Service

2.3/5

-13

NPS Score

39%	Promoters
9%	Passive
52%	Detractors

Net Promoter Score
Winner by 16

-29

NPS Score

30%	Promoters
11%	Passive
59%	Detractors

See how First Citizens Bank compares to its competitors

See how M&T Bank compares to its competitors

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First Horizon

Td Bank

Working at First Citizens Bank vs Working at M&T Bank

78 / 100

CEO Rating
Winner by 8%

Rene F Jones

70 / 100

CEO Rating

First Citizens Bank

First Citizens Bank doesn't have enough ratings to calculate the Team Culture Ratings.

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M&T Bank

Employees at M&T Bank rate their CEO, Rene F Jones, 70/100. This score is 8% lower than the scores of First Citizens Bank's CEO, Frank Holding, Jr.. Employees in the Sales and Finance departments rate Rene F Jones the highest.

CEO Score 78

CEO Score

CEO Score 70

Overall Culture 76

Overall Culture

Overall Culture 64

eNPS

-7

Gender Score 88

Gender Score

Gender Score 62

Diversity Score 83

Diversity Score

Diversity Score 68

Perk And Benefits 83

Perk And Benefits

Perk And Benefits 61

Professional Dev. 72

Professional Dev.

Professional Dev. 44

Overall Culture at First Citizens Bank vs M&T Bank

/ 100

First Citizens Bank

Employees at First Citizens Bank rate their Overall Culture a 76/100, with HR and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 12%

/ 100

M&T Bank

Employees at M&T Bank rate their Overall Culture a /100, with Sales and IT as the two departments that rate their experience the highest.

First Citizens Bank
M&T Bank64

Employee Net Promoter Score at First Citizens Bank vs M&T Bank

eNPS

First Citizens Bank

46 Promoters 49%

15 Passives 16%

33 Detractors 35%

Employee Net Promoter Score
Winner by 21%

-7

eNPS

M&T Bank

63 Promoters 37%

33 Passives 19%

74 Detractors 44%

First Citizens Bank
M&T Bank-6

Gender Score at First Citizens Bank vs M&T Bank

/ 100

First Citizens Bank

Employees at First Citizens Bank rate their Gender Score a 88/100, with Sales and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 26%

/ 100

M&T Bank

Employees at M&T Bank rate their Gender Score a /100, with Admin as the department that rate their experience the highest.

First Citizens Bank
M&T Bank62

Diversity Score at First Citizens Bank vs M&T Bank

/ 100

First Citizens Bank

Employees at First Citizens Bank rate their Diversity Score a 83/100.

Diversity Score
Winner by 15%

/ 100

M&T Bank

Employees at M&T Bank rate their Diversity Score a /100, with Sales and Admin as the two departments that rate their experience the highest.

First Citizens Bank
M&T Bank68

Perk and Benefits Score at First Citizens Bank vs M&T Bank

/ 100

First Citizens Bank

Employees at First Citizens Bank rate their Perk and Benefits Score a 83/100, with Operations and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 22%

/ 100

M&T Bank

Employees at M&T Bank rate their Perk and Benefits Score a /100, with Finance and IT as the two departments that rate their experience the highest.

First Citizens Bank84
M&T Bank

Professional Development Score at First Citizens Bank vs M&T Bank

/ 100

First Citizens Bank

Employees at First Citizens Bank rate their Professional Development Score a 72/100.

Professional Development Score
Winner by 28%

/ 100

M&T Bank

Employees at M&T Bank rate their Professional Development Score a /100.

First Citizens Bank73
M&T Bank

Leadership Culture Ratings vs M&T Bank

First Citizens Bank

80 / 100

Leadership Culture Ratings vs M&T Bank
Winner by 14%

M&T Bank

66 / 100

First Citizens Bank rates % higher than M&T Bank on Leadership Culture Ratings vs M&T Bank Ratings based on looking at 625 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "What do you like best about the leadership team?".

First Citizens Bank
M&T Bank66

Compensation Culture Ratings vs M&T Bank

First Citizens Bank

78 / 100

Compensation Culture Ratings vs M&T Bank
Winner by 21%

M&T Bank

57 / 100

First Citizens Bank rates % higher than M&T Bank on Compensation Culture Ratings vs M&T Bank Ratings based on looking at 391 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your stock/equity compensation?".

First Citizens Bank78
M&T Bank

Team Culture Ratings vs M&T Bank

First Citizens Bank

81 / 100

Team Culture Ratings vs M&T Bank
Winner by 13%

M&T Bank

68 / 100

First Citizens Bank rates % higher than M&T Bank on Team Culture Ratings vs M&T Bank Ratings based on looking at 341 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

First Citizens Bank82
M&T Bank

Environment Culture Ratings vs M&T Bank

First Citizens Bank

70 / 100

Environment Culture Ratings vs M&T Bank
Winner by 4%

M&T Bank

66 / 100

First Citizens Bank rates % higher than M&T Bank on Environment Culture Ratings vs M&T Bank Ratings based on looking at 317 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What needs to change to make the company culture better?".

First Citizens Bank71
M&T Bank

Sentiment Culture Ratings vs M&T Bank

First Citizens Bank

72 / 100

Sentiment Culture Ratings vs M&T Bank
Winner by 6%

M&T Bank

66 / 100

First Citizens Bank rates % higher than M&T Bank on Sentiment Culture Ratings vs M&T Bank Ratings based on looking at 531 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

First Citizens Bank
M&T Bank66