First Citizens Bank Claimed Company

EMPLOYEE PARTICIPANTS: 113

TOTAL RATINGS: 978

M&T Bank Claimed Company

EMPLOYEE PARTICIPANTS: 230

TOTAL RATINGS: 1698

First Citizens Bank vs M&T Bank

Compare First Citizens Bank versus M&T Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 113 employees and customers of First Citizens Bank and 230 employees and customers of M&T Bank.

First Citizens Bank

First Citizens Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First Citizens Bank.

M&T Bank

M&T Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of M&T Bank. Their current market cap is $340.69B.

2.8/5

Product Quality

2.4/5

2.9/5

Pricing

2.3/5

2.7/5

Customer Service

2.2/5

-13

NPS Score

39%	Promoters
9%	Passive
52%	Detractors

Net Promoter Score
Winner by 18

-31

NPS Score

29%	Promoters
11%	Passive
60%	Detractors

See how First Citizens Bank compares to its competitors

See how M&T Bank compares to its competitors

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First Horizon

Td Bank

Working at First Citizens Bank vs Working at M&T Bank

79 / 100

CEO Rating
Winner by 9%

Rene F Jones

70 / 100

CEO Rating

First Citizens Bank

First Citizens Bank doesn't have enough ratings to calculate the Team Culture Ratings.

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M&T Bank

Employees at M&T Bank rate their CEO, Rene F Jones, 70/100. This score is 9% lower than the scores of First Citizens Bank's CEO, Frank Holding, Jr.. Employees in the Sales and Finance departments rate Rene F Jones the highest.

CEO Score 79

CEO Score

CEO Score 70

Overall Culture 77

Overall Culture

Overall Culture 64

eNPS

-7

Gender Score 88

Gender Score

Gender Score 63

Diversity Score 83

Diversity Score

Diversity Score 71

Perk And Benefits 82

Perk And Benefits

Perk And Benefits 61

Professional Dev. 77

Professional Dev.

Professional Dev. 42

Overall Culture at First Citizens Bank vs M&T Bank

/ 100

First Citizens Bank

Employees at First Citizens Bank rate their Overall Culture a 77/100, with HR and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

/ 100

M&T Bank

Employees at M&T Bank rate their Overall Culture a /100, with Sales and IT as the two departments that rate their experience the highest.

First Citizens Bank
M&T Bank64

Employee Net Promoter Score at First Citizens Bank vs M&T Bank

eNPS

First Citizens Bank

45 Promoters 49%

15 Passives 17%

31 Detractors 34%

Employee Net Promoter Score
Winner by 22%

-7

eNPS

M&T Bank

61 Promoters 37%

32 Passives 19%

73 Detractors 44%

First Citizens Bank
M&T Bank-8

Gender Score at First Citizens Bank vs M&T Bank

/ 100

First Citizens Bank

Employees at First Citizens Bank rate their Gender Score a 88/100, with Sales and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 25%

/ 100

M&T Bank

Employees at M&T Bank rate their Gender Score a /100, with Admin as the department that rate their experience the highest.

First Citizens Bank
M&T Bank63

Diversity Score at First Citizens Bank vs M&T Bank

/ 100

First Citizens Bank

Employees at First Citizens Bank rate their Diversity Score a 83/100.

Diversity Score
Winner by 12%

/ 100

M&T Bank

Employees at M&T Bank rate their Diversity Score a /100, with Sales and Admin as the two departments that rate their experience the highest.

First Citizens Bank
M&T Bank71

Perk and Benefits Score at First Citizens Bank vs M&T Bank

/ 100

First Citizens Bank

Employees at First Citizens Bank rate their Perk and Benefits Score a 82/100, with Operations and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 21%

/ 100

M&T Bank

Employees at M&T Bank rate their Perk and Benefits Score a /100, with Finance and IT as the two departments that rate their experience the highest.

First Citizens Bank
M&T Bank61

Professional Development Score at First Citizens Bank vs M&T Bank

/ 100

First Citizens Bank

Employees at First Citizens Bank rate their Professional Development Score a 77/100.

Professional Development Score
Winner by 35%

/ 100

M&T Bank

Employees at M&T Bank rate their Professional Development Score a /100.

First Citizens Bank
M&T Bank39

Leadership Culture Ratings vs M&T Bank

First Citizens Bank

81 / 100

Leadership Culture Ratings vs M&T Bank
Winner by 15%

M&T Bank

66 / 100

First Citizens Bank rates % higher than M&T Bank on Leadership Culture Ratings vs M&T Bank Ratings based on looking at 606 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "What does the leadership team need to get better at?".

First Citizens Bank
M&T Bank66

Compensation Culture Ratings vs M&T Bank

First Citizens Bank

78 / 100

Compensation Culture Ratings vs M&T Bank
Winner by 21%

M&T Bank

57 / 100

First Citizens Bank rates % higher than M&T Bank on Compensation Culture Ratings vs M&T Bank Ratings based on looking at 384 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

First Citizens Bank
M&T Bank57

Team Culture Ratings vs M&T Bank

First Citizens Bank

83 / 100

Team Culture Ratings vs M&T Bank
Winner by 15%

M&T Bank

68 / 100

First Citizens Bank rates % higher than M&T Bank on Team Culture Ratings vs M&T Bank Ratings based on looking at 335 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

First Citizens Bank
M&T Bank68

Environment Culture Ratings vs M&T Bank

First Citizens Bank

71 / 100

Environment Culture Ratings vs M&T Bank
Winner by 6%

M&T Bank

65 / 100

First Citizens Bank rates % higher than M&T Bank on Environment Culture Ratings vs M&T Bank Ratings based on looking at 311 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What needs to change to make the company culture better?".

First Citizens Bank
M&T Bank65

Sentiment Culture Ratings vs M&T Bank

First Citizens Bank

72 / 100

Sentiment Culture Ratings vs M&T Bank
Winner by 6%

M&T Bank

66 / 100

First Citizens Bank rates % higher than M&T Bank on Sentiment Culture Ratings vs M&T Bank Ratings based on looking at 519 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

First Citizens Bank
M&T Bank66