Fifth Third Bank vs First Citizens Bank | Comparably
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Fifth Third Bank Claimed Company
EMPLOYEE
PARTICIPANTS
178
TOTAL
RATINGS
1709
First Citizens Bank Claimed Company
EMPLOYEE
PARTICIPANTS
116
TOTAL
RATINGS
1013

Fifth Third Bank vs First Citizens Bank

Compare Fifth Third Bank versus First Citizens Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 178 employees and customers of Fifth Third Bank and 116 employees and customers of First Citizens Bank.

Fifth Third Bank

Fifth Third Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fifth Third Bank. Their current valuation is $24.61B.

First Citizens Bank

First Citizens Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First Citizens Bank.

2.6/5
Product Quality
2.8/5
2.5/5
Pricing
2.9/5
2.5/5
Customer Service
2.7/5
-27
NPS Score
32%Promoters
9%Passive
59%Detractors
-13
NPS Score
39%Promoters
9%Passive
52%Detractors

Net Promoter Score
Winner by 14

See how Fifth Third Bank compares to its competitors

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Working at Fifth Third Bank vs Working at First Citizens Bank

Greg D. Carmichael Fifth Third Bank's CEO
60 / 100

CEO Rating

Frank Holding, Jr. First Citizens Bank's CEO
Frank Holding, Jr.
78 / 100

CEO Rating
Winner by 18%

Fifth Third Bank

Fifth Third Bank doesn't have enough ratings to calculate the Team Culture Ratings.

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First Citizens Bank

Employees at First Citizens Bank rate their CEO, Frank Holding, Jr., 78/100. This score is 18% higher than the scores of Fifth Third Bank's CEO, Greg D. Carmichael. Employees in the HR and Sales departments rate Frank Holding, Jr. the highest.

CEO Score 60
CEO Score
CEO Score 78
Overall Culture 61
Overall Culture
Overall Culture 76
-26
eNPS
14
Gender Score 63
Gender Score
Gender Score 88
Diversity Score 54
Diversity Score
Diversity Score 83
Perk And Benefits 65
Perk And Benefits
Perk And Benefits 83
Professional Dev. 52
Professional Dev.
Professional Dev. 72

Overall Culture at Fifth Third Bank vs First Citizens Bank

61
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Overall Culture a 61/100, with Customer Success and Operations as the two departments that rate their experience the highest.

76
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Overall Culture a /100, with HR and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 15%

  • Fifth Third Bank61
  • First Citizens Bank

Employee Net Promoter Score at Fifth Third Bank vs First Citizens Bank

-26
eNPS
Fifth Third Bank
44 Promoters 31%
16 Passives 12%
79 Detractors 57%
14
eNPS
First Citizens Bank
46 Promoters 49%
15 Passives 16%
33 Detractors 35%

Employee Net Promoter Score
Winner by %

  • Fifth Third Bank
  • First Citizens Bank12

Gender Score at Fifth Third Bank vs First Citizens Bank

63
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Gender Score a 63/100, with Operations and Customer Success as the two departments that rate their experience the highest.

88
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Gender Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 25%

  • Fifth Third Bank63
  • First Citizens Bank

Diversity Score at Fifth Third Bank vs First Citizens Bank

54
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Diversity Score a 54/100, with Sales and Operations as the two departments that rate their experience the highest.

83
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Diversity Score a /100.

Diversity Score
Winner by 29%

  • Fifth Third Bank54
  • First Citizens Bank

Perk and Benefits Score at Fifth Third Bank vs First Citizens Bank

65
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Perk and Benefits Score a 65/100, with Operations and Sales as the two departments that rate their experience the highest.

83
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Perk and Benefits Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 18%

  • Fifth Third Bank
  • First Citizens Bank84

Professional Development Score at Fifth Third Bank vs First Citizens Bank

52
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Professional Development Score a 52/100, with Sales as the department that rate their experience the highest.

72
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Professional Development Score a /100.

Professional Development Score
Winner by 20%

  • Fifth Third Bank
  • First Citizens Bank73

Leadership Culture Ratings vs First Citizens Bank

Fifth Third Bank
59 / 100
First Citizens Bank
80 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Leadership Culture Ratings vs First Citizens Bank Ratings based on looking at 610 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "How would you rate your manager?".

  • Fifth Third Bank
  • First Citizens Bank81

Compensation Culture Ratings vs First Citizens Bank

Fifth Third Bank
58 / 100
First Citizens Bank
78 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Compensation Culture Ratings vs First Citizens Bank Ratings based on looking at 395 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "What is the best part about your compensation package?".

  • Fifth Third Bank
  • First Citizens Bank78

Team Culture Ratings vs First Citizens Bank

Fifth Third Bank
68 / 100
First Citizens Bank
81 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Team Culture Ratings vs First Citizens Bank Ratings based on looking at 345 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

  • Fifth Third Bank
  • First Citizens Bank82

Environment Culture Ratings vs First Citizens Bank

Fifth Third Bank
68 / 100
First Citizens Bank
70 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Environment Culture Ratings vs First Citizens Bank Ratings based on looking at 345 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Does someone you work with closely, make you want to quit your job?".

  • Fifth Third Bank
  • First Citizens Bank71

Sentiment Culture Ratings vs First Citizens Bank

Fifth Third Bank
58 / 100
First Citizens Bank
72 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Sentiment Culture Ratings vs First Citizens Bank Ratings based on looking at 485 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What makes you most happy at work?".

  • Fifth Third Bank58
  • First Citizens Bank

See how Fifth Third Bank compares to its competitors