Fifth Third Bank vs First Citizens Bank | Comparably
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Fifth Third Bank Claimed Company
EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
1707
First Citizens Bank Claimed Company
EMPLOYEE
PARTICIPANTS
113
TOTAL
RATINGS
978

Fifth Third Bank vs First Citizens Bank

Compare Fifth Third Bank versus First Citizens Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 176 employees and customers of Fifth Third Bank and 113 employees and customers of First Citizens Bank.

Fifth Third Bank

Fifth Third Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fifth Third Bank. Their current valuation is $24.61B.

First Citizens Bank

First Citizens Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First Citizens Bank.

2.5/5
Product Quality
2.8/5
2.5/5
Pricing
2.9/5
2.5/5
Customer Service
2.7/5
-29
NPS Score
31%Promoters
9%Passive
60%Detractors
-13
NPS Score
39%Promoters
9%Passive
52%Detractors

Net Promoter Score
Winner by 16

See how Fifth Third Bank compares to its competitors

SAP
BBVA
Jacksonville Bancorp
PB Bancorp
Sterling Bank
Citizens Financial Group
State Bank & Trust Company

See how First Citizens Bank compares to its competitors

Capital One
Regions Bank
M&T Bank
PNC
KeyCorp
Truist
Citizens Bank

Working at Fifth Third Bank vs Working at First Citizens Bank

Greg D. Carmichael Fifth Third Bank's CEO
60 / 100

CEO Rating

Frank Holding, Jr. First Citizens Bank's CEO
Frank Holding, Jr.
79 / 100

CEO Rating
Winner by 19%

Fifth Third Bank

Fifth Third Bank doesn't have enough ratings to calculate the Team Culture Ratings.

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First Citizens Bank

Employees at First Citizens Bank rate their CEO, Frank Holding, Jr., 79/100. This score is 19% higher than the scores of Fifth Third Bank's CEO, Greg D. Carmichael. Employees in the HR and Sales departments rate Frank Holding, Jr. the highest.

CEO Score 60
CEO Score
CEO Score 79
Overall Culture 61
Overall Culture
Overall Culture 77
-26
eNPS
15
Gender Score 63
Gender Score
Gender Score 88
Diversity Score 54
Diversity Score
Diversity Score 83
Perk And Benefits 65
Perk And Benefits
Perk And Benefits 82
Professional Dev. 52
Professional Dev.
Professional Dev. 77

Overall Culture at Fifth Third Bank vs First Citizens Bank

61
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Overall Culture a 61/100, with Customer Success and Operations as the two departments that rate their experience the highest.

77
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Overall Culture a /100, with HR and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 16%

  • Fifth Third Bank
  • First Citizens Bank77

Employee Net Promoter Score at Fifth Third Bank vs First Citizens Bank

-26
eNPS
Fifth Third Bank
44 Promoters 31%
16 Passives 12%
79 Detractors 57%
15
eNPS
First Citizens Bank
45 Promoters 49%
15 Passives 17%
31 Detractors 34%

Employee Net Promoter Score
Winner by %

  • Fifth Third Bank
  • First Citizens Bank15

Gender Score at Fifth Third Bank vs First Citizens Bank

63
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Gender Score a 63/100, with Operations and Customer Success as the two departments that rate their experience the highest.

88
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Gender Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 25%

  • Fifth Third Bank63
  • First Citizens Bank

Diversity Score at Fifth Third Bank vs First Citizens Bank

54
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Diversity Score a 54/100, with Sales and Operations as the two departments that rate their experience the highest.

83
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Diversity Score a /100.

Diversity Score
Winner by 29%

  • Fifth Third Bank54
  • First Citizens Bank

Perk and Benefits Score at Fifth Third Bank vs First Citizens Bank

65
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Perk and Benefits Score a 65/100, with Operations and Sales as the two departments that rate their experience the highest.

82
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Perk and Benefits Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

  • Fifth Third Bank
  • First Citizens Bank83

Professional Development Score at Fifth Third Bank vs First Citizens Bank

52
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Professional Development Score a 52/100, with Sales as the department that rate their experience the highest.

77
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Professional Development Score a /100.

Professional Development Score
Winner by 25%

  • Fifth Third Bank51
  • First Citizens Bank

Leadership Culture Ratings vs First Citizens Bank

Fifth Third Bank
59 / 100
First Citizens Bank
81 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Leadership Culture Ratings vs First Citizens Bank Ratings based on looking at 602 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What does the leadership team need to get better at?".

  • Fifth Third Bank
  • First Citizens Bank82

Compensation Culture Ratings vs First Citizens Bank

Fifth Third Bank
58 / 100
First Citizens Bank
78 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Compensation Culture Ratings vs First Citizens Bank Ratings based on looking at 392 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "What is the best part about your compensation package?".

  • Fifth Third Bank
  • First Citizens Bank79

Team Culture Ratings vs First Citizens Bank

Fifth Third Bank
68 / 100
First Citizens Bank
83 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Team Culture Ratings vs First Citizens Bank Ratings based on looking at 342 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

  • Fifth Third Bank
  • First Citizens Bank83

Environment Culture Ratings vs First Citizens Bank

Fifth Third Bank
68 / 100
First Citizens Bank
71 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Environment Culture Ratings vs First Citizens Bank Ratings based on looking at 342 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "On average, how many hours do you work a day?".

  • Fifth Third Bank
  • First Citizens Bank71

Sentiment Culture Ratings vs First Citizens Bank

Fifth Third Bank
58 / 100
First Citizens Bank
72 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Sentiment Culture Ratings vs First Citizens Bank Ratings based on looking at 478 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What do you like best about your company?".

  • Fifth Third Bank
  • First Citizens Bank72

See how Fifth Third Bank compares to its competitors

See how First Citizens Bank compares to its competitors