Fifth Third Bank vs First Citizens Bank | Comparably
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Fifth Third Bank Claimed Company
EMPLOYEE
PARTICIPANTS
180
TOTAL
RATINGS
1737
First Citizens Bank Claimed Company
EMPLOYEE
PARTICIPANTS
116
TOTAL
RATINGS
1013

Fifth Third Bank vs First Citizens Bank

Compare Fifth Third Bank versus First Citizens Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 180 employees and customers of Fifth Third Bank and 116 employees and customers of First Citizens Bank.

Fifth Third Bank

Fifth Third Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fifth Third Bank. Their current valuation is $24.61B.

First Citizens Bank

First Citizens Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First Citizens Bank.

2.5/5
Product Quality
2.8/5
2.5/5
Pricing
2.9/5
2.5/5
Customer Service
2.7/5
-27
NPS Score
32%Promoters
9%Passive
59%Detractors
-13
NPS Score
39%Promoters
9%Passive
52%Detractors

Net Promoter Score
Winner by 14

See how Fifth Third Bank compares to its competitors

SAP
BBVA
Jacksonville Bancorp
PB Bancorp
Sterling Bank
Citizens Financial Group
State Bank & Trust Company

See how First Citizens Bank compares to its competitors

Capital One
Regions Bank
M&T Bank
PNC
KeyCorp
Truist
Citizens Bank

Working at Fifth Third Bank vs Working at First Citizens Bank

Greg D. Carmichael Fifth Third Bank's CEO
60 / 100

CEO Rating

Frank Holding, Jr. First Citizens Bank's CEO
Frank Holding, Jr.
78 / 100

CEO Rating
Winner by 18%

Fifth Third Bank

Fifth Third Bank doesn't have enough ratings to calculate the Team Culture Ratings.

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First Citizens Bank

Employees at First Citizens Bank rate their CEO, Frank Holding, Jr., 78/100. This score is 18% higher than the scores of Fifth Third Bank's CEO, Greg D. Carmichael. Employees in the HR and Sales departments rate Frank Holding, Jr. the highest.

CEO Score 60
CEO Score
CEO Score 78
Overall Culture 60
Overall Culture
Overall Culture 76
-26
eNPS
14
Gender Score 63
Gender Score
Gender Score 88
Diversity Score 54
Diversity Score
Diversity Score 83
Perk And Benefits 64
Perk And Benefits
Perk And Benefits 83
Professional Dev. 50
Professional Dev.
Professional Dev. 72

Overall Culture at Fifth Third Bank vs First Citizens Bank

60
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Overall Culture a 60/100, with Customer Success and Operations as the two departments that rate their experience the highest.

76
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Overall Culture a /100, with HR and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 16%

  • Fifth Third Bank60
  • First Citizens Bank

Employee Net Promoter Score at Fifth Third Bank vs First Citizens Bank

-26
eNPS
Fifth Third Bank
44 Promoters 31%
16 Passives 12%
80 Detractors 57%
14
eNPS
First Citizens Bank
46 Promoters 49%
15 Passives 16%
33 Detractors 35%

Employee Net Promoter Score
Winner by %

  • Fifth Third Bank-26
  • First Citizens Bank

Gender Score at Fifth Third Bank vs First Citizens Bank

63
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Gender Score a 63/100, with Operations and Customer Success as the two departments that rate their experience the highest.

88
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Gender Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 25%

  • Fifth Third Bank63
  • First Citizens Bank

Diversity Score at Fifth Third Bank vs First Citizens Bank

54
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Diversity Score a 54/100, with Sales and Operations as the two departments that rate their experience the highest.

83
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Diversity Score a /100.

Diversity Score
Winner by 29%

  • Fifth Third Bank54
  • First Citizens Bank

Perk and Benefits Score at Fifth Third Bank vs First Citizens Bank

64
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Perk and Benefits Score a 64/100, with Operations and Sales as the two departments that rate their experience the highest.

83
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Perk and Benefits Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 19%

  • Fifth Third Bank64
  • First Citizens Bank

Professional Development Score at Fifth Third Bank vs First Citizens Bank

50
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Professional Development Score a 50/100, with Sales as the department that rate their experience the highest.

72
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Professional Development Score a /100.

Professional Development Score
Winner by 22%

  • Fifth Third Bank49
  • First Citizens Bank

Leadership Culture Ratings vs First Citizens Bank

Fifth Third Bank
58 / 100
First Citizens Bank
80 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Leadership Culture Ratings vs First Citizens Bank Ratings based on looking at 614 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Does your manager seem to care about you as a person?".

  • Fifth Third Bank58
  • First Citizens Bank

Compensation Culture Ratings vs First Citizens Bank

Fifth Third Bank
58 / 100
First Citizens Bank
78 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Compensation Culture Ratings vs First Citizens Bank Ratings based on looking at 398 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

  • Fifth Third Bank57
  • First Citizens Bank

Team Culture Ratings vs First Citizens Bank

Fifth Third Bank
67 / 100
First Citizens Bank
81 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Team Culture Ratings vs First Citizens Bank Ratings based on looking at 348 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

  • Fifth Third Bank67
  • First Citizens Bank

Environment Culture Ratings vs First Citizens Bank

Fifth Third Bank
67 / 100
First Citizens Bank
70 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Environment Culture Ratings vs First Citizens Bank Ratings based on looking at 348 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What is most positive about the culture and environment at your company?".

  • Fifth Third Bank67
  • First Citizens Bank

Sentiment Culture Ratings vs First Citizens Bank

Fifth Third Bank
58 / 100
First Citizens Bank
72 / 100

Fifth Third Bank rates % lower than First Citizens Bank on Sentiment Culture Ratings vs First Citizens Bank Ratings based on looking at 489 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

  • Fifth Third Bank58
  • First Citizens Bank

See how Fifth Third Bank compares to its competitors

See how First Citizens Bank compares to its competitors