


Diverse employees at First Merchants have rated Team, Manager, and Leadership as the highest categories they have scored
Women at First Merchants have rated Team, Manager, and Executive Team as the highest categories they have scored
First Merchants employees are 23% more likely to recommend First Merchants as a great place to work
| 47% | Promoters |
|---|---|
| 29% | Passives |
| 24% | Detractors |










Working at First Merchants is rated highly by 1597 employees, across various culture dimensions. First Merchants employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting First Merchants’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Muncie, IN. See below in detail how working at First Merchants was rated by employees.
Overall Company Culture at First Merchants is rated A-
Last updated months ago
First Merchants ranks in the Top 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 18347 First Merchants employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping First Merchants improve their work culture.
| Positive Reviews | 86% |
|---|---|
| Constructive Feedback | 14% |
What are some of the best things about your team?We have each others backs!
What is most positive about the culture and environment at your company?We are encouraged to be ourselves and there is space for everyone
What makes you most happy at work?Being able to make someone's day
Why do you feel undervalued and what would make you feel better about your compensation?I wish there were more opportunities to earn bonuses. I wish that the amount of PTO days increased each year we stayed on w/ the company
What does the leadership team need to get better at?Communication is very lacking. Many departments seem to operate autonomously and independent of one another, causing confusion and miscommunication between teams, customers, and branches. When changes are made, those with direct seem to be the last to know, or learn it from our customer base.
What's going wrong and how can it be improved?I feel there is lacking communication between departments and the executive leadership, which tends to cause snowballing issues. Cleaning up communication and offering more flexibility in work. Invest in our tools (ie a CRM, a working phone system, support remote work)
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach.
First Merchants was founded in 1893 and its current CEO is Mark K Hardwick. Since its inception 133 years ago, First Merchants has grown to 2210 employees.
To be the most attentive, knowledgeable, and high-performing bank for our clients, teammates, and shareholders.
To enhance the financial wellness of the diverse communities we serve.
We are driven about attentively enhancing the financial wellness of the diverse communities we serve in an authentically collaborative way. We are looking for people who passionately share that mindset who will help us live our corporate Vision and Mission.
At First Merchants Bank, we work to enhance the financial wellness of the diverse communities we serve. This is much more than a responsibility - it is our passion. Our community impact is deeply connected to who we are. We strengthen our team and our communities by encouraging and enabling our employees to become involved in meaningful volunteer opportunities. Our teammates actively engage with our communities by serving on the boards of nonprofits, conducting financial wellness workshops, and volunteering.
By offering substantial college tuition reimbursement, ongoing training, and professional development opportunities, we further invest in our employees' education and personal growth.
Our Culture
We are a team of associates who support and expect superior results from our company and ourselves. Accountability and execution is the foundation of our success.
Our Core Values
Client Satisfaction: Focus on the client in all that we do.
Teamwork: Teams make better decisions.
Local Decisions: Make decisions locally…stay close to the client.
Integrity: Maintain the highest standards with clients, associates, communities and stakeholders.
Quality: Provide predictably superior execution.
People: Respect and value people as our competitive advantage.
Financial Performance: We operate profitable lines of business to benefit our stakeholders.
Balanced Risk: Balance value creation with value preservation.
Credit: Manage the credit we extend.
We're committed to our communities.
At First Merchants, community commitment has been our philosophy since day one. It’s more than words; it’s how we do business. We are bankers working with customers in the cities, towns and communities in which they live, and we support and encourage our employees’ active involvement.
Our First Merchants Serves program encourages volunteer efforts with a unified message of service. The company offers paid time off Community Days for our team to use on organized Community Day programs. Dozens of employees participate each year, serving organizations like the Animal Rescue Fund, First Choice for Women, Read to Succeed, Salvation Army's Distribution Cheer, the Make-A-Wish Foundation, Operation Feed, Gleaners Food Bank of Indiana, Little Red Door Cancer Agency, and more.
| Headquarter | 200 E Jackson St Muncie, IN 47305 United States of America |
|---|---|
| Website | www.firstmerchants.com/ |
| Founding Date | 1893 |
| Tel | 765-747-1500 |
| Company Status | Public |
| Stock | FRME |
| Jobs | www.firstmerchants.com/about/careers |
| Social Sites |










First Merchants has 2210 employees. 1597 employees at First Merchants have reviewed First Merchants across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 1597 First Merchants employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at First Merchants are generally satisfied with their total compensation at First Merchants, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at First Merchants are extremely happy with their team. 1597 Participants grade the quality of their coworkers an A+. The majority believe the meetings at First Merchants are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at First Merchants believe the environment at First Merchants is positive. Most Participants believe the pace of work at First Merchants is comfortably fast. About 82% of the employees at First Merchants work 8 hours or less.
Overall, the employees at First Merchants are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from Comparably users in Muncie, IN about their company is that it was somewhat prepared on their first day. Muncie, IN employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of First Merchants' KPIs and OKRs is essential for its success. Out of 1597 First Merchants employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1352 have said yes.
First Merchants’s CEO Mark K Hardwick started in this role in 1997. Mark’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Muncie, IN. With a high CEO score, Mark K Hardwick has won the Best CEOs in 2025. First Merchants’s CEO is highly regarded especially by Native American employees, employees in the Marketing department, and Asian or Pacific Islander employees. However, Non-Binary employees, employees in the Engineering department, and employees in the Legal department have a less favorable view of the CEO and believe there is room for improvement. Compared to First Merchants’s competitors, Mark K Hardwick ranks right above U.S. Bank CEO Andrew Cecere. Under K Hardwick’s leadership, First Merchants employee respondents are most happy about their Executive Team and the company’s Leadership. Compensation and Perks And Benefits are two areas, according to respondents, where First Merchants could stand to see real improvement.
The First Merchants Executive Team is rated an “A+” and led by CEO Mark K Hardwick, Senior Vice President and Chief Information Officer Stephan H. Fluhler, and CEO Mark K Hardwick
Mark K Hardwick CEO / President
Mark K. Hardwick currently serves as the Chief Executive Officer of First Merchants Corporation and First Merchants... read more
Stephan H. Fluhler Senior Vice President and Chief Information Officer
Stephan Fluhler is the Senior Vice President and Chief Information Officer of First Merchants Bank. He began his career... read more
Mark K Hardwick CEO
Mark K. Hardwick currently serves as the Chief Executive Officer of First Merchants Corporation and First Merchants... read more
Steven C. Harris Chief Human Resources Officer
Mr. Harris joined the company in March 2016 as Director of Talent Development. He was promoted to Senior Vice President... read more
Mike Hurst Senior Vice President, Regional Commercial Banking
Michael Hurst is the President of Region Banking with First Merchants Bank, a position he has held since 2021. Prior to... read more
Michael Joyce President, Private Wealth Advisors
Michael Joyce joined First Merchants in 2011 as the Director of Business Banking, a line of business he started for the... read more
Michele M. Kawiecki Executive Vice President and Chief Financial Officer
Michele Kawiecki currently serves as Executive Vice President and Chief Financial Officer for First Merchants... read more
Chad W. Kimball Senior Vice President and Chief Risk Officer
Chad W. Kimball is Senior Vice President and Chief Risk Officer of First Merchants Corporation. Chad has more than 20... read more
Tim Mackay President, Mortgage
Tim MacKay came to First Merchants Bank through our recent acquisition of Level One Bank. He will be leading the First... read more
Diverse employees at First Merchants score the company 76/100 across various culture categories, placing First Merchants in the Top 25% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at First Merchants across various culture dimensions.
We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds.
First Merchants Employee Benefits Preparing for the Future Retirement Income & Savings Plan 401(k) Employee Stock Purchase Plan Tuition Reimbursement Keeping Employees and Families Healthy Health Insurance Prescription Drug Insurance Dental Insurance Vision Insurance Wellness Program Health Savings Account Protecting Life and Income Life / Accidental Death & Dismemberment Insurance Voluntary Life /Accidental Death & Dismemberment Insurance (Employee, Spouse, and Dependent Coverage) Long Term Disability Short Term Disability Critical Care Insurance Accident Insurance Flexible Spending Accounts Balancing Work / Personal Life PTO – Vacation and Sick Holidays Bereavement EEO Employer/Vet/Disabled
First Merchants' PTO and Vacation policy typically gives 20-30 days off a year.
What is First Merchants address?
First Merchants location is at 200 E Jackson St
Who is the CEO of First Merchants?
First Merchants CEO is Mark K Hardwick, their score by employees is 82
What are the salaries in First Merchants
The average salary for employees in First Merchants is 60000$
What is First Merchants eNPS?
The eNPS for First Merchants is 23
What is First Merchants revenue?
First Merchants revenue is $206M