Forever 21 Employee Reviews
Out of 899 Forever 21 employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Forever 21 improve their work culture. The Design team, with 67% positive reviews, reports the best experience at Forever 21 compared to all other departments at the company. The HR team offered the most constructive feedback, with 78% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
To be compassionate and understanding
They need to be better at holding people accountable.
Acting like adults and being mature.
Review from Sales Dept
They need to work on Communication and team builder.
Review from HR Dept
I think all management should close and be fair
Why do you feel undervalued and what would make you feel better about your compensation?
Having a manger who helps and is attentice with there communication
Woulld be great to see better yearly increases
Better Pay and better more respectful management
Review from Sales Dept
Bring back PTO to the company in general.
Undervalued, over worked, and under paid
What do your coworkers need to improve and how could you work together better?
i have no idea how to improve
Just focusing on the company and not fraternizing and friendships
They could work on talking to each other better. Its like a he say she say.
Review from HR Dept
Work ethic , less gossiping more replenishing. Standards for the store are way low
Review from Operations Dept
Less ego. Stop taking everything personally
What needs to change to make the company culture better?
management, not just in the store but outside who oversee certain location
Focus more on running the business and not fraternizing and friendships
To make communications between All departments.
Having actual leadship meetings. Work towards creating a happy work environment instead of a toxic one. Team needs to all work together
They need to stop being bullies and using their positions as a way to pick on people.
What would you improve about your company's interview process?
i have no idea how to improve it
More professionalism, the whole interview was filled with weird and unprofessional questions like "Do you want to work here because youre broke?" Like what?
Having an actual interview instead of having a phone call telling me I'm hired, no questions asked.
With honesty and maturity as well as respect
Dont lie to your employees and tell them they could get rehired when its not true at all.
What's going wrong and how can it be improved?
How management is doing the hiring process,
The store never meets its goals and is always behind several thousand dollars.
Review from Sales Dept
The quality of the product is not the prive that theyre trying to sell it for, and the sizes are way too reduce.
New ownership and new management
Its hot, they dont do anything about our ac or when im working it doesnt exist. I have had a heat strok before and they asked if i could still work. They do not care about their employees unless they have a person relationship outside of work. They judge their customers too.
What would you most like to see improved at your company?
Actually talk to dtaff not just managers
Review from Customer Success Dept
All new managers that are actually interested in making the company better
Review from Sales Dept