Frontier Communications Employee Reviews | Comparably
Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
EMPLOYEE
PARTICIPANTS
306
TOTAL
RATINGS
9442

Frontier Communications Employee Reviews

Out of 1425 Frontier Communications employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Frontier Communications improve their work culture. The Finance team, with 100% positive reviews, reports the best experience at Frontier Communications compared to all other departments at the company. The Admin team offered the most constructive feedback, with 28% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Great leaders, and lead by example

Review from Operations Dept

My direct leadership shows trust as well as gives me freedom to do my job

Review from Operations Dept

Leadership team is being more proactive than ever before. They are also engage with the employees.

Review from Operations Dept

Finally offering good quality services at competitive rates.

Review from Customer Support Dept

Focused on the goals ahead.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

I'm not sure what's the best part as there are areas in which I believe the company can do better

Review from Operations Dept

Pay rate and health benefits are better than most other companies.

Review from Operations Dept

Great insurance. Affordable monthly payments plus I don't recall ever having to pay for a deductible.

Review from Customer Support Dept

The health insurance plan is fantastic.

Review from Operations Dept

Well balanced with benefits and base.

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

We are all on the same page when it comes to making sure that we take care of our customers

Review from Operations Dept

We are unified and have the same work ethics

Review from Operations Dept

We work together, if there is a problem that arises we find ways together to resolve the simplest to the more complex issues we face.

Review from Operations Dept

While we are still working from home, I love the fact that our team has a group chat. We are able to share ideas through the day. I also enjoy our team sales competitions.

Review from Customer Support Dept

We work well together and make sure everyone is completing all their work.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

I believe we all have the same goals and that's providing the best service

Review from Operations Dept

For the majority we have the same goals and viewpoints of how to do our job

Review from Operations Dept

Everyone is treated equally and fairly

Review from Operations Dept

The most positive about the culture and environment at my company has to be Respect. I've worked for the same company for 25 years. I don't recall management mistreating an employee.

Review from Customer Support Dept

The culture is open and excepting.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

They took time to get to know me during the process and they responded quickly.

Review from IT Dept

What makes you most happy at work?

Outlook Reviews

It's the challenges when it comes to doing repairs and restoring thier service

Review from Operations Dept

I love the work I do, and seeing the customers have their service installed for the first time or being repaired and their reactions are simply the best.

Review from Operations Dept

To make a difference in the industry since the company now has a plan for the immediate future.

Review from Operations Dept

Having access to information resource for any type of situation that may arise.

Review from Customer Support Dept

Working with my fellow teammates.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Frontier Communications yet.
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Review Sentiment at Frontier Communications

83
83%
17
17%
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