Frost Bank Culture | Comparably
Frost Bank give their customers a square deal and keep their assets safe and sound. read more
EMPLOYEE
PARTICIPANTS
110
TOTAL
RATINGS
1018

Frost Bank Company Culture

Frost Bank Culture

This score is derived from employee ratings & reviews
4.1/5
Frost Bank's Overall Culture is rated B

Top Rated Culture Dimensions

Frost Bank CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Phillip Green Frost Bank's CEO
Phillip Green
83 /100

Diversity at Frost Bank

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at Frost Bank have rated CEO Rating, Perks And Benefits, and Outlook as the highest categories they have scored

Women at Frost Bank

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Frost Bank have rated Perks And Benefits, Work Culture, and CEO Rating as the highest categories they have scored

Frost Bank eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

31

Frost Bank employees are 31% more likely to recommend Frost Bank as a great place to work

56%Promoters
19%Passives
25%Detractors

Working at Frost Bank

Working at Frost Bank is rated highly by 110 employees, across various culture dimensions. Frost Bank employees are most satisfied about CEO Rating, Perks And Benefits, and Outlook categories, putting Frost Bank’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in San Antonio, TX. See below in detail how working at Frost Bank was rated by employees.

Overall Company Culture at Frost Bank

B

Overall Company Culture at Frost Bank is rated B

Last updated months ago

Top
25%

Frost Bank ranks in the Top 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 110 Employees

View Results
0
20
40
60
80
100
Sales
92
Sales92

Frost Bank Employee Reviews

Out of 93 Frost Bank employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping Frost Bank improve their work culture.

91%
9%
Positive Reviews91%
Constructive Feedback9%

Positive Reviews From Frost Bank Employees

  • What did you like most about the interview process?
    Interactive Questions with Hypothetical scenarios to test logical and analytical thinking.
  • What is most positive about the culture and environment at your company?
    Its great for people who want chill life without much stress but career growth is very slow.
  • What is the best part about your compensation package?
    Great healthcare coverage and cost.

Constructive Feedback From Frost Bank Employees

  • What does the leadership team need to get better at?
    Leadership team needs to get better at listening to their emloyees needs to create a healthier work environment
  • What does the leadership team need to get better at?
    leadership says one thing to you, then turns around and changes everything.. they will look you in the face, smile and lie!
  • Why do you feel undervalued and what would make you feel better about your compensation?
    You are hired at one pay - then you are given more and more responsibility due to "how great you do! -- but are never given a raise

Frost Bank Company Information

Frost Bank Company Overview

Frost Bank give their customers a square deal and keep their assets safe and sound.

Frost Bank Mission, Vision & Values

Frost Bank Mission Statement

According to our Mission Statement, ""We will grow and prosper, building long-term relationships based on top-quality service, high ethical standards, and safe, sound assets.""

Frost Bank Values

  • Integrity
  • Caring
  • Excellence
  • integrity
HeadquarterSan Antonio, TX
United States of America
Websitewww.frostbank.com/
Founding Date1973
Tel(800)513-7678
Company StatusPublic

Frost Bank Competitors

Frost Bank competitors include USAA, Navy Federal Credit Union, and Wells Fargo. Frost Bank ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Frost Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    USAA's Logo
    USAA
    4.5/5
  2. #2
    Frost Bank's Logo
    Frost Bank
    4.1/5
  3. #3
    Navy Federal Credit Union's Logo
    Navy Federal Credit Union
    4.1/5
  4. #4
    Wells Fargo's Logo
    Wells Fargo
    3.9/5
  • Culture Video

Frost Bank Employees

110 employees at Frost Bank have reviewed Frost Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 110 Frost Bank employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Frost Bank are generally satisfied with their total compensation at Frost Bank, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Frost Bank are pleased with their team. 110 Participants grade the quality of their coworkers a B. The majority believe the meetings at Frost Bank are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Frost Bank believe the environment at Frost Bank is positive. Most Participants believe the pace of work at Frost Bank is comfortably fast. About 82% of the employees at Frost Bank work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Frost Bank are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Frost Bank employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Frost Bank report the work pace is comfortably fast
Work Pace
A Day in the Life
84% of Frost Bank employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Frost Bank employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
40% of Frost Bank employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Frost Bank employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
86% of Frost Bank employees call their work environment positive
Environment

Joining Frost Bank - Employee Onboarding

The prevailing opinion from employees about joining Frost Bank is that the company was very unprepared on their first day. Frost Bank employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Frost Bank KPIs and OKRs

Employees’ understanding of Frost Bank's KPIs and OKRs is essential for its success. Out of 4 Frost Bank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes25%
No75%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Frost Bank CEO & Leadership

Frost Bank CEO - Phillip Green

Phillip Green Frost Bank's CEO
83 /100

Phillip’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Antonio, TX. Frost Bank’s CEO is highly regarded especially by Male employees, employees with Over 10 Years experience, and Hispanic or Latino employees. However, employees with the company for 1 to 2 Years, employees with 1 to 3 Years experience, and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Frost Bank’s competitors, Phillip Green ranks right above USAA CEO Wayne Peacock. Under Green’s leadership, Frost Bank employee respondents are most happy about their Perks And Benefits and the company’s Outlook. Office Culture and Professional Development are two areas, according to respondents, where Frost Bank could stand to see real improvement.

Frost Bank Leadership

The Frost Bank Executive Team is rated a “B+” and led by CEO Phillip Green, Executive Vice President Jim Jeffery, and Executive Vice President Ayman Jaber

  • Phillip Green  CEO / President

    Phillip Green CEO / President

    Phillip Green serves as the CEO / President of Frost Bank.

  • Jim Jeffery Executive Vice President

    Jim Jeffery serves as the Executive Vice President of Frost Bank. Jim started at Frost Bank in January of 1994. Jim... read more

  • Ayman Jaber Executive Vice President

    Ayman Jaber serves as the Executive Vice President of Frost Bank. Ayman started at Frost Bank in March of 1997. Ayman... read more

  • Bill Little Retired Executive Vice President

    Bill Little serves as the Retired Executive Vice President of Frost Bank. Bill started at Frost Bank in August of 2003.... read more

  • Bobby Berman Group Executive Vice President

    Bobby Berman serves as the Group Executive Vice President of Frost Bank. Bobby started at Frost Bank in August of 1985.... read more

  • Tom Geoghan Vice President, Sr IT Portfolio Planner

    Tom Geoghan serves as the Vice President, Sr IT Portfolio Planner of Frost Bank. Tom started at Frost Bank in April of... read more

  • Brenda Gonzales Senior Vice President- IT Change Management at Frost Bank

    Brenda Gonzales serves as the Senior Vice President- IT Change Management at Frost Bank of Frost Bank. Brenda started at... read more

  • Shannon Watt Senior Vice President

    Shannon Watt serves as the Senior Vice President of Frost Bank.

  • Christy Merecka Senior Vice President, Retail Financial Analysis

    Christy Merecka serves as the Senior Vice President, Retail Financial Analysis of Frost Bank. Christy started at Frost... read more

Frost Bank Salaries

How much does Frost Bank pay?

How much do people at Frost Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Frost Bank is $122,782, or $59 per hour, while the estimated median salary is $122,450, or $58 per hour.

At Frost Bank, the highest paid job is a Director of Sales at $209,979 annually and the lowest is an Admin Assistant at $46,600 annually. Average Frost Bank salaries by department include: Product at $150,992, Finance at $87,711, Admin at $55,652, and Marketing at $121,574. Half of Frost Bank salaries are above $122,450.

47 employees at Frost Bank rank their Compensation in the Top 30% of similar sized companies in the US (based on 150 ratings) while 45 employees at Frost Bank rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 50 ratings).

Salaries contributed from Frost Bank employees include job titles like Jr Developer. Comparably data has a total of 0 salary records from Frost Bank employees.

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$96k
$96k17th Percentile
33rd Percentile
$122k
$122k33rd Percentile
50th Percentile
$170k
$170k50th Percentile
67th Percentile
$224k
$224k67th Percentile
83rd Percentile
$241k
$241k83rd Percentile
100th Percentile
$283k
$283k100th Percentile
$122,782*
Average Compensation
$122,450*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Frost Bank Salaries by Department

Explore Frost Bank Salaries

Diversity & Inclusion at Frost Bank

Diverse employees at Frost Bank score the company 60/100 across various culture categories, placing Frost Bank in the Bottom 30% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Frost Bank across various culture dimensions.

Ranked Culture the Highest

Women 66/100
Tenure - 1 to 2 Years
Men N/A/100
Diverse Employees 53/100
Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Frost Bank Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Frost Bank PTO

Frost Bank's PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Frost Bank's 2nd most important benefit besides Healthcare when ranked by employees, with 40% of employees saying it is the most important benefit. Frost Bank's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy40%
Office Meals0%
401k Contribution60%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo40%
$1500 - $2500/mo20%
$1000 -$1500/mo0%
$500 -$1000/mo20%
Less than $500/mo20%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frost Bank Careers

Frost Bank Jobs

Search

No Recent Jobs found for Frost Bank on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

H1B Visa

In 2019, Frost Bank applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Frost Bank Know You Want To Work There

Overview of Candidates Interested in Frost Bank on Comparably

Candidates By Department

All Industries
41%
Customer Support
12%
IT
12%
HR
12%
Business Development
6%
Other
18%

Candidates By Location

San Antonio
53%
New York City
12%
Edinburg
6%
Poteet
6%
Irving
6%
Other
18%

Frequently Asked Questions regarding Frost Bank

Who is the CEO of Frost Bank?

Frost Bank CEO is Phillip Green, their score by employees is 83

What is Frost Bank eNPS?

The eNPS for Frost Bank is 31

What is the salary for QA in Frost Bank?

QA average salary in the US is 85k

What are the salaries in the Product in Frost Bank?

The average salaries for Product in Frost Bank is 151k

Who are Frost Bank competitors?

Frost Bank main competitors are USAA, Navy Federal Credit Union, Wells Fargo

×
Rate your company