Gainsight Employee Reviews
Out of 355 Gainsight employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping Gainsight improve their work culture. The Sales team, with 100% positive reviews, reports the best experience at Gainsight compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 6% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
There aren't any Leadership reviews of Gainsight yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
I do a lot of work beyond the bounds of my role, which Gainsight considers to be quite valuable. It's frustrated not to be compensated for the extra contributions I make to the success of the company.
I would like us to have better benefits and perks. While our core health benefits are extraordinary, I like to see Gainsight invest in a 401k match and other wellness benefits like mental and physical health.
Review from HR Dept
401k matching is the only benefit I feel is lacking, all others are well above what I have had in the past.
Disclosure of ranges would be helpful.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Gainsight yet.
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What needs to change to make the company culture better?
There aren't any Environment reviews of Gainsight yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Gainsight yet.
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What's going wrong and how can it be improved?
There aren't any Outlook reviews of Gainsight yet.
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What would you most like to see improved at your company?
Annual comp increases are low.
Review from Customer Support Dept